Warranty

11/6/2015 Warranty Information | Sloan
http://www.sloanvalve.com/Our_Products/Warranty_Information.aspx 1/2
Warranty
At Sloan, our warranty is more than a statement; it’s a lifetime commitment to our customers.
Sloan Valve Limited Warranty
Unless otherwise noted, Sloan Valve Company warrants its products, manufactured and sold for commercial or industrial uses, to be free from defects of
material and workmanship for a period of three (3) years (one year for SF faucets, special finish and PWT electronics and 30 days on PWT software) from
the date of first purchase. During this period, Sloan Valve Company will, at its option, repair, replace, or refund the purchase price of any product which
fails to conform with this warranty under normal use and service. This shall be the sole and exclusive remedy under this warranty. Products must be
returned to Sloan Valve Company, at customer’s cost. No claims will be allowed for labor, transportation or other costs. This warranty extends only to
persons or organizations that purchase Sloan Valve Company’s products directly from Sloan Valve Company for purpose of resale. This warranty does
not cover the life of batteries.
There are no warranties which extend beyond the description on the face hereof. In no event is Sloan Valve Company responsible for any consequential
damages of any measure whatsoever.
Sloan Valve Return Policy
Returns Material Authorization:
Products which are determined to be defective or shipped incorrectly by Sloan Valve Company will be credited at invoice price. Products returned for
reasons other than defects or Sloan shipping errors are subject to a 25% handling charge, return freight is at customer’s expense. If the invoice is not
available, then credit will be issued based on the previous price sheet, if the price sheet is less than a year old. All returns must be authorized by the
factory prior to returning. The factory will issue a return material authorization (RMA) number. The R MA number must be written on the shipping label,
each load inspection and all related documentation.
All returns of Special Finish, Special Order, and Sink Systems product are subject to a minimum 50% handling charge and must be returned within
one year, original invoice is required.
All returned material should be returned in the original, unopened shipping cartons, or suitably packed. The material is to be packaged such that it
will not be damaged during the return.

Summary of content (2 pages)