Warranty

Warranty At Sloan, our warranty is more than a statement;

it’s a lifetime commitment to our customers.

Sloan Valve Limited Warranty

Unless otherwise noted, Sloan Valve Company warrants its products, manufactured and sold for

commercial or industrial uses, to be free from defects of material and workmanship for a period

of three (3) years (one year for SF faucets, special finish and PWT electronics and 30 days on

PWT software) from the date of first purchase. During this period, Sloan Valve Company will, at

its option, repair, replace, or refund the purchase price of any product which fails to conform

with this warranty under normal use and service. This shall be the sole and exclusive remedy

under this warranty. Products must be returned to Sloan Valve Company, at customer’s cost. No

claims will be allowed for labor, transportation or other costs. This warranty extends only to

persons or organizations that purchase Sloan Valve Company’s products directly from Sloan

Valve Company for purpose of resale. This warranty does not cover the life of batteries.

There are no warranties which extend beyond the description on the face hereof. In no event is

Sloan Valve Company responsible for any consequential damages of any measure whatsoever.

Sloan Valve Return Policy

Products which are determined to be defective or shipped incorrectly by Sloan Valve Company

will be credited at invoice price. Products returned for reasons other than defects or Sloan

shipping errors are subject to a 25% handling charge, return freight is at customer's expense. All

returns of Special Finish, Special Order, Scrub Sinks and SloanStone product are subject

to a minimum 50% handling charge and must be returned within one year. If the invoice is

not available, then credit will be issued based on the previous price sheet, if the price sheet is less

than a year old. All returns must be authorized by the factory prior to returning. The factory will

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Warranty At Sloan, our warranty is more than a statement; it’s a lifetime commitment to our customers. Sloan Valve Limited Warranty Unless otherwise noted, Sloan Valve Company warrants its products, manufactured and sold for commercial or industrial uses, to be free from defects of material and workmanship for a period of three (3) years (one year for SF faucets, special finish and PWT electronics and 30 days on PWT software) from the date of first purchase.
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issue a return material authorization (RMA) number. The RMA number must be written on the shipping label, each load inspection and all related documentation. All returned material should be returned in the original, unopened shipping cartons, or suitably packed. The material is to be packaged such that it will not be damaged during the return. Material over two years old is subject to a 50% handling charge.