User Manual
#$%&'()*+!,-+.&/)*0!%&*1&2!! 3&0+!7d!56!77! 8%!3.5!91:)5!
!
#
11.3 Symptom:#Bank,#Preset,#or#Plugin#Not#Found#on#V+Machine#
!
D()*0<!/5!'(+'CM!
"= 8&Q+!/(+!W)B.&.A!6.5H!/(+!#UV!9--2)'&/)5*!/5!&*!+@/+.*&2!g8Y!H+H5.A!:+Q)'+L!<&6+2A!
.+H5Q+!/(+!g8Y!:+Q)'+!6.5H!A51.!'5H-1/+.L!'5**+'/!/(+!g8Y!H+H5.A!/5!/(+!#$%&'()*+L!
&*:!.+$)H-5./!/(+!H)<<)*0!'5H-5*+*/E<F=!92?&A<!<&6+2A!.+H5Q+!g8Y!H+H5.A!:+Q)'+<!
6.5H!A51.!(5</!'5H-1/+.!/5!&Q5):!'5..1-/)5*!56!#UV!2)B.&.)+<=!9!'5..1-/+:!2)B.&.A!?)22!
*5/!?5.C!<1''+<<6122A!5*!/(+!#$%&'()*+=!
4= J6!/(+!-210)*!.+T1).+<!H5.+!H+H5.A!E<1'(!&<!<&H-2+<F!/(&*!)<!&Q&)2&B2+!)*!/(+!#$
%&'()*+L!/.A!.1**)*0!)/!:).+'/2A!6.5H!/(+!+@/+.*&2!H+H5.A=!
!
11.4 Symptom:#VFX#Application#Can’t#Find#V+Machine#
!
D()*0<!/5!'(+'CM!
"= J<!/(+!'5H-1/+.!'5**+'/+:!/5!/(+!#$%&'()*+!1<)*0!/(+!j/5!(5</k!E<T1&.+F!g8Y!R&'C!5*!/(+!
#$%&'()*+K<!.+&.!-&*+2u!
!
12 Mac#OS#X#– # Troubleshooting#
!
12.1 Symptom:#VFX#Application#will#not#start#on#OS#X#
!
D()*0<!/5!'(+'CM!
"= ;(+'C!/(&/!A51!&.+!.1**)*0!,8$V!Q+.<)5*!"l=O!EW+5-&.:F!5.!2&/+.=!!
D(+!#UV!&--2)'&/)5*!?)22!*5/!.1*!5*!+&.2)+.!Q+.<)5*<!56!,8$V=!!
J6!A51!&.+!.1**)*0!&*!+&.2)+.!Q+.<)5*!56!,8$VL!/(+*!A51!?)22!!
*++:!/5!1-:&/+!)/=!!
4= G(+*!.1**)*0!5*!&!%&'L!/(+!#UV!&--2)'&/)5*!:+-+*:<!5*!/?5!)H-5./&*/!!
-.50.&H<!)*!5.:+.!/5!.1*!#8D!-210)*<!65.!G)*:5?<=!D(+<+!-.50.&H<!&.+!!
V""!&*:!G)*+=!J6!+)/(+.!56!/(+<+!)<!H&261*'/)5*)*0L!/(+*!/(+!#UV!!
&--2)'&/)5*!?)22!*5/!?5.C!'5..+'/2A=!>51!'&*!'(+'C!/(&/!/(+<+!!
-.50.&H<!&.+!?5.C)*0!BA!65225?)*0!/(+!</+-<!1*:+.!t;(+'C!A51.!!
,8$V!)*</&22&/)5*t!&*:!t;(+'C!A51.!G)*+!'5*6)01.&/)5*t=!
!