Users Manual

54 iGlucose®
The meter has malfunctioned. Do a Quality Control Test or reinstall
the battery to check if the meter
works properly.
Meter detects an abnormal
signal while testing.
Repeat the test using a new test strip.
Meter senses that strip code
may be affected.
Remove strip, check it and reinsert.
If unsuccessful, discard the strip and
use a new one.
An issue calibrating the Meter
has occurred.
Remove the test strip from the meter.
Turn off the meter (press and hold the
“Home” button for 3 seconds).
Press and hold the “Home” button
again to turn the meter on and insert
the test strip.
If you do not see the error message
again your meter is functioning
properly and able to perform a test.
The applied blood sample
volume is insufficient.
Discard the used strip and repeat the
test using a new test strip.
Insufficient
blood sample
Sufficient
blood sample
Settings Averages
Device malfunction,
please test with
control solution
Standby Mode
Settings Averages
Signal failure,
please insert
new strip
Standby Mode
Settings Averages
Strip error, please
check strip and
re-insert
Standby Mode
Settings Averages
Low blood volume,
please insert new
strip and retest
Standby Mode
Settings Averages
Auto-coding error,
please call
customer service
Standby Mode
If one of the above error messages still appears, please contact the
iGlucose® Diabetes Customer Support Center at 1-844-445-8267.