Owners manual
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
I can’t feel anything
• Baery is dead
• Massage pad is dry,
dirty, or does not sck
• Damaged massage pad
and/or electrode wire
• Using only 1 pad
• Bad Channel port
• Skin is too dirty, oily, or
hairy
• Recharge the baery
• Clean or replace the
massage pad(s)
• Replace electrode
wire(s) and/or massage
pad(s)
• ALWAYS USE 2 PADS
• Test Channel port A
with pads on. Then test
Channel B with pads o
n.
If one of the Channels
works but one doesn’t,
you may have a bad
port. Contact Customer
Support.
• Wash skin thoroughly
to remove dirt, oils,
loons, and any
impuries (Shave if
needed)
Irregular pulse
• Poor connecon
• Damaged massage pad
and/or electrode wire
• Massage pad is dry,
dirty, or does not sck
• Skin is too dirty, oily, or
hairy
• Pads overlapping
• Reconnect unit to
electrode wire
• Replace electrode wire
and/or massage pad(s)
• Wash skin thoroughly
to remove dirt, oils,
loons, and any
impuries (Shave if
needed)
• Make sure pads do not
overlap
Pulse is not strong
enough
• Low baery
• Damaged massage pad
and/or electrode wire
• Massage pad is dry,
dirty, or does not sck
• Using only 1 pad
• Recharge baery
• Replace electrode wire
and/or massage pad
• Recharge the baery
• Clean or replace the
massage pad
• ALWAYS USE 2 PADS
5. For aches, we recommend a therapy such as
ACUPUNCTURE and set the DURATION to 10 MINUTES.
Another great therapy for hand pain is CHOPPING and the
recommend DURATION of therapy is 20 to 30 MINUTES.
MASSAGE BRACE
Smart Relief Massage Brace can provide relief to common
problems associated with sore and aching muscles in a
number of different areas of the body.
1. Connect the electrode wires to the brace connectors.
2. Connect the wires to your device and turn ON.
3. If desired, spray a small amount of the Smart Relief
Conductive Spray (sold separately) on the brace.
4. Carefully wrap the Smart Relief Massage Brace around
your waist, your shoulders, arms, or legs with the inside of
the brace covering the targeted area, then fasten the
Velcro ends together.
5. Press the (M) button to cycle through and select your
therapy.
6. For general aches and soreness, we recommend a
therapy such as ASSORTED and set the DURATION to
10 MINUTES. Another great therapy is TRIGGER POINT,
and the recommended DURATION of therapy is at least
20 to 30 MINUTES.