Relief anytime, anywhere. USER’S MANUAL Visit www.smartreliefmassage.com for more information on Smart Relief products and offers.
INTRODUCTION Smart Relief Ultimate 1020 is an advanced neurostimulator that can be used for temporary muscle pain relief, anytime, anywhere. It is the same technology used by healthcare professionals like physical therapists and chiropractors.
WARNINGS 1. Consult your physician before using this product, especially if you are currently receiving medical treatment. 2. Stop using if pain becomes worse. 3. Do not use this device if you have a cardiac pacemaker, implanted defibrillator, or other implanted metallic or electronic device(s). Doing so could cause electric shock, burns, electrical interference, or death. 4. Do not use this device if you are pregnant. 5. Do not use this device on the front side of your neck.
PRECAUTIONS 1. The long-term effects of TENS and EMS therapies are not known. The statements contained in this manual and product packaging have not been evaluated by the FDA. 2. This product is not a substitute for pain medication or pain management therapies prescribed by your physician. 3. Use caution if using this device in areas of the body with limited sensation. 4. Replace massage pads if the adhesive gel becomes dry or if the pads don’t stick to your skin. 5.
PRODUCT FEATURES • Offers TENS and Electrical Muscle Stimulation benefits • Digital display with back lit screen • Six massage modes combined into 10 unique therapies: Swedish, Acupuncture, Chopping, Kneading, Reflexology, Cupping, Gua Sha, Assorted, Trigger Point, and Thai • 20 levels of intensity for soft and strong massages • Independently-controlled dual output Channels (A and B) allow you to use up to 4 pads at once with different intensities per channel • Adjustable timer (10-60 minutes) •
PRODUCT DIAGRAM 1 11 2 12 13 14 3 4 5 6 D 7 8 9 - 15 + 16 T 10 17 18
PRODUCT DIAGRAM 1. ON/OFF button 2. Duration (timer) 3. Therapy number 4. Therapy indicator line 5. Channel A intensity level indicator 6. Channel B intensity level indicator 7. Control buttons 8. (-) button for decreasing therapy intensity 9. Center SELECT button 10. Channel A port 11. Micro-USB port 12. Battery level 13. Therapy icon 14. Therapy wave animation 15. (D) button for adjusting Duration of therapy 16. (+) button for increasing therapy intensity 17.
PRE-PROGRAMMED THERAPIES THERAPY NAME (01) SWEDISH (02) ACUPUNCTURE (03) CHOPPING (04) KNEADING (05) REFLEXOLOGY (06) CUPPING (07) GUA SHA (08) ASSORTED (09) TRIGGER POINT (10) THAI ICON PATTERN
OPERATING INSTRUCTIONS STEP 1 - SNAP ELECTRODE WIRES to MASSAGE PADS STEP 2 - REMOVE PLASTIC FILM from PADS STEP 3 - PLACE PADS ON SKIN Refer to the Pad Placement Guide for suggestions.
PAD PLACEMENT RECOMMENDATIONS LOWER/MID/UPPER BACK (Warning: Avoid placing pads directly on spine.) 1. Carefully place the massage pads across the targeted area such as your low/mid and/or upper back. 2. Apply to multiple areas simultaneously using four pads, or use 6 pads with the optional dual connector. 3. Place pads vertically when pain extends across a significant distance of your back. LEGS (Warning: Avoid placing pads close to your groin area.) 1.
NECK (Warning: We recommend using small pads for effective results. Avoid placing close to your head, and the front and side of your neck.) 1. Carefully place two massage pads across the targeted area of your neck. 2. Place pads vertically when pain extends across a significant distance between your neck and shoulder. 3. Avoid placing pads too close to your head or near the esophagus or windpipe. SHOULDERS (Warning: Avoid placing pads close to your heart.) 1.
ARMS AND HANDS (Warning: For hands and wrist we recommend using small size pads or the Enovative Massage Gloves, which are sold separately.) 1. Carefully place the massage pads on either side or across the length of your forearm, around your elbow, or across your bicep and/or triceps. 2. Apply to multiple areas simultaneously using four pads, or use 6 pads with the optional dual connector. 3.
LIMITED WARRANTY Your new Smart Relief device comes with a 2-year manufacturer warranty. Please register your device and activate your 2-year warranty at www.smartreliefmassage.com. Protect your investment! You must register your device within 30 days of purchase. You will need your device's serial number and your purchase receipt to complete your warranty registration. This warranty guarantees the product to be free from defects in material and workmanship for a period of 2 years from the date of purchase.
RECOMMENDED THERAPIES Experiment with different therapies until you find those that work best for you. Some recommendations as follow: LEGS For common leg problems associated with sore and aching muscles due to strain from exercise or normal activities: 1. We recommend a therapy such as SWEDISH for a minimum of 10 MINUTES. 2. Another great therapy for leg pain is KNEADING, and set the DURATION to 20 or 30 MINUTES. 3.
and set the DURATION to 20 or 30 MINUTES. 3. If you are looking to facilitate or improve a group of muscles, use therapy REFLEXOLOGY or GUA SHA. Set the DURATION to at least 10 MINUTES and increase the INTENSITY to as high as you can tolerate. SUGGESTED ACCESSORY: The Smart Relief Workout Belt has been specifically designed for the lower back and abdominal muscles. For large muscle groups, we also suggest using the Enovative Massage Brace (both sold separately or in bundles).
2. Another great therapy for shoulder pain is CHOPPING and set the DURATION to 20 or 30 MINUTES. 3. If you are looking to facilitate or improve a group of, we recommend A therapy such as TRIGGER POINT or REFLEXOLOGY. Set the DURATION to at least 10 MINUTES and increase the INTENSITY to as high as you can tolerate. ARMS For common arm problems associated with sore and aching muscles: 1. We recommend a therapy such as ACUPUNCTURE and set the DURATION to 10 MINUTES. 2.
CLEANING AND STORAGE CLEANING AND STORING THE PADS: 1. Turn your unit OFF. 2. DISCONNECT the electrode wires from the unit. 3. DISCONNECT the massage pads from the electrode wires. 4. Gently rub a few drops of water on the adhesive gel using your fingertips until all impurities have been rubbed away. 5. You can also wash the pads under slow running cold water for several seconds while gently rubbing the adhesive gel with your fingertips. 6. DO NOT use a sponge, cloth, detergents, chemicals, or soap. 7.
REPLACEMENT PADS CAN BE PURCHASED ONLINE AT WWW.SMARTRELIEFMASSAGE.COM OR BY CALLING (888)-315-2735. CLEANING AND STORING THE UNIT: 1. Turn the unit OFF. 2. DISCONNECT the electrode wires from the unit. 3. Gently wipe the unit with a microfiber cloth. 4. DO NOT use water or chemicals on this device. 5. STORE the unit in a safe and convenient place away from the reach of children. 6. Do note keep in areas subject to direct sunlight, high or low temperatures, high humidity, near fire, or electricity. 7.
AVAILABLE ACCESSORIES (Sold separately or in bundles.) WORKOUT BELT Smart Relief Workout Belt can provide relief to common problems associated with sore and aching muscles on the back and waist area. A B 1. Snap the Jumbo massage pads to the connectors located on the inside of the workout belt. 2. Pull out the wire on the front of the belt and connect to your device. 3.
recommended duration of treatment is at least 20 to 30 MINUTES. 6. If you are looking to facilitate or improve a group of muscles, use ASSORTED or GUA SHA. Set the DURATION to at least 10 MINUTES and increase the INTENSITY to as high as you can tolerate. MASSAGE SHOES Smart Relief Massage Shoes can provide relief to common aches and soreness in the lower extremities. A B 1. Connect the electrode wires to the Smart Relief Massage Shoes connectors. 2. Connect the wires to your device and turn ON. 3.
2. Connect the wires to your device and turn ON. A B 3. Turn ON your device and press the (T) button to cycle through and select your therapy. 4. For lower leg aches, we recommend a therapy such as REFLEXOLOGY and the recommended DURATION of treatment is at least 20 to 30 MINUTES. Another great therapy is ACUPUNCTURE and the recommended DURATION of therapy is 20 to 30 MINUTES. MASSAGE GLOVES Enovative Massage Gloves can provide relief to common aches and soreness in the upper extremities. A B 1.
5. For aches, we recommend a therapy such as ACUPUNCTURE and set the DURATION to 10 MINUTES. Another great therapy for hand pain is CHOPPING and the recommend DURATION of therapy is 20 to 30 MINUTES. MASSAGE BRACE Enovative Massage Brace can provide relief to common problems associated with sore and aching muscles in a number of different areas of the body. A B 1. Connect the electrode wires to the brace connectors. 2. Connect the wires to your device and turn ON. 3.
TROUBLESHOOTING GUIDE PROBLEM POSSIBLE CAUSE SOLUTION I can’t feel anything • Battery is dead • Massage pad is dry, dirty, or does not stick • Damaged massage pad and/or electrode wire • Using only 1 pad • Bad Channel port • Skin is too dirty, oily, or hairy • Recharge the battery • Clean or replace the massage pad(s) • Replace electrode wire(s) and/or massage pad(s) • ALWAYS USE 2 PADS • Test Channel port A with pads on. Then test Channel B with pads on.
TROUBLESHOOTING GUIDE PROBLEM POSSIBLE CAUSE SOLUTION Pulse surges unexpectedly • Poor connection • Massage pad is dry, dirty, or does not stick • Damaged massage pad(s) and/or electrode wire(s) • Reconnect unit to electrode wire • Clean skin and massage pad(s) per instructions • Replace electrode wire(s) and/or massage pad(s) Strong muscle spasms • Intensity is too high • Massage pads are too close together • Decrease intensity • Adjust placement of massage pad(s) (Refer to our Placement Guide for
