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Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: Trademark notice SMART Board, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries.
Important information Failure to follow the installation instructions shipped with your SMART product could result in personal injury and product damage which may not be covered by your warranty. Do not open or disassemble the SMART product. You risk electrical shock from the high voltage inside the casing. Opening the casing also voids your warranty. Do not stand (or allow children to stand) on a chair to touch the surface of your SMART product. Rather, mount the product at the appropriate height.
If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass fragments with care when disposing of them. Do not move or mount the display by connecting rope or wire to its handles. Because the display is heavy, rope, wire or handle failure could lead to personal injury. To prevent personal injury, do not attempt to mount or carry the interactive flat panel using your own strength. Instead, use a lifting device with the included attachable eyebolts.
Regulatory information This device complies with directive 2014/53/EU. This device complies with class A of CISPR 32 and may cause radio interference in a residential environment. Canada statement This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the following two conditions: 1. This device may not cause interference; and 2. This device must accept any interference, including interference that may cause undesired operation of the device.
Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu'aucune autre antenne ou émetteur. Cet équipement devrait être installé et actionné avec une distance minimum de 20 centimètres entre le radiateur et votre corps.
Contents Important information 3 3 Regulatory information Canada statement FCC warning FCC Radiation Exposure Statement Chapter 1 About the display Turning on the display for the first time Connecting to a network Chapter 2 Using Screen Share Using Input Using settings Using the OSD menu Updating system software Applying an automatic system software update manually Updating system software manually Appendix A Troubleshooting the display’s software i smarttech.
Chapter 1 Chapter 1 About the display [Overview] The SMART Board 2075 display is a 75" non-touch LED display with built-in screen sharing that supports iOS, Android and Microsoft platforms. The 4K ultra-high-definition display serves as an active collaboration hub between student and teacher devices to allow for greater levels of student engagement.
CHAPTER 1 CHAPTER 1 Turning on the display for the first time Turn on the display after mounting it and connecting power and devices. To turn on the display for the first time (missing or bad snippet) 1. Select your preferred language, and then tap Next. 2. Select your country, and then tap Next. 3. Name the display, and then tap Next. 4. Set the date and time, and then tap Next. 5. If the display isn’t using a wired network connection, select a wireless network, and then tap Next. 6. Tap Finish.
CHAPTER 1 CHAPTER 1 To configure the network Add these URLs to the network whitelist. URL Feature https://ws.kappboard.com Automatic iQ system software update NOTE Block access to https://ws.kappboard.com to prevent automatic iQ system software updates 3 https://*.mixpanel.com iQ system software *.hockeyapp.net iQ system software https://*.smarttech-prod.com SMART Notebook® Player http://*.loggly.com SMART Notebook Player http://*.smarttech.
CHAPTER 1 CHAPTER 1 To allow mobile devices and computers to use AirPlay and Google Cast to use the Screen Share app 1.
CHAPTER 1 CHAPTER 1 To allow SMART Notebook Player to connect to the display NOTE The network may have been configured to allow Network Time Protocol in To allow mobile devices and computers to use AirPlay and Google Cast to use the Screen Share app. Configure the network to allow Network Time Protocol (NTP) requests to Internet time servers Connecting the display to a network The display can connect to a network using either Wi-Fi or an Ethernet connection.
CHAPTER 1 CHAPTER 1 To add a proxy (missing or bad snippet) 1. Tap Wi-Fi. 2. Tap and hold the network to which you’re adding a proxy. A dialog box appears. 3. Tap Modify network. 4. Select Show advanced options. 5. In the Proxy box, select Manual. 6. Enter the information in the Proxy hostname, Proxy port and Bypass proxy boxes. 7. Tap Save.
Chapter 2 Chapter 2 Using Screen Share You can share content wirelessly to the display from your computer or mobile device. NOTE If you want to change the display’s name, see the SMART Board 2000 series displays installation and maintenance guide (smarttech.com/kb/xxxxxx) for instructions. Sharing content from the Chrome™ browser to the display You can use the Chrome browser and Google Cast™ (a browser extension for Chrome) to share the desktop or a specific browser tab from your computer.
CHAPTER 2 CHAPTER 2 2. Select Screen Share and press OK. NOTE Remember the display’s name. 3. On your computer, open the Chrome browser. 4. Open the tab you want to share to the display. 5. In the top right corner of your browser, click the Cast icon . 6. Select the display’s name. NOTE When you’re sharing content, the Cast icon turns blue. To share content from your desktop to the display 1. On the remote, press Input button to open the launcher. The launcher appears. 2.
CHAPTER 2 CHAPTER 2 If your computer is running Windows 10, Windows 8 or Windows 8.1 operating system, you can use Miracast to share content. NOTE Make sure your computer is connected to the same network as the display. See Confirming the display and mobile device or computer are connected to the same network on page 14 for more information. Using Miracast to share content from Windows 8 operating system To share content from the Windows 8 operating system 1.
CHAPTER 2 CHAPTER 2 3. Swipe in from the right edge of the screen, and then tap Devices. OR With a mouse, point to the lower-right corner of the screen, move the pointer up and click Devices. 4. Click Project and select: o PC screen only. No content is shared to the display. o Duplicate. Content is shared on both screens. o Extend. The computer’s desktop is extended across the computer and display’s screen. You can move items between the two screens. o Second screen only.
CHAPTER 2 CHAPTER 2 Sharing content from your Apple product to the display For a list of supported Apple products, see Supported Apple devices and operating systems on the next page. NOTE Make sure your Mac computer or iOS device is connected to the same network as the display. See Confirming the display and mobile device or computer are connected to the same network on page 14 for more information. To mirror your Mac computer’s desktop to the display 1.
CHAPTER 2 CHAPTER 2 The AirPlay icon turns blue when your Mac computer is sharing content with AirPlay. 5. Click the AirPlay icon , and then click Extend Desktop. To mirror your iOS device’s screen to the display 1. On the remote, press Input button to open the launcher. The launcher appears. 2. Select Screen Share and press OK. NOTE Remember the display’s name. 3. On your iOS mobile device, open the Control Center. 4. Tap AirPlay. 5. Select the display’s name. 6. Select Mirroring. 7.
CHAPTER 2 CHAPTER 2 NOTE Make sure your Android mobile device is connected to the same network as the display. See Confirming the display and mobile device or computer are connected to the same network on the next page for more information. To share your Android mobile device’s screen on the display using the Google Home app 1. Download the Google Home app from Google Play™. 2. On the remote, press Input button to open the launcher. The launcher appears. 3. Select Screen Share and press OK.
CHAPTER 2 CHAPTER 2 Supported Android devices and operating systems l All devices running Android 4.4.2 or later support the Cast Screen feature. See Optimized devices for Android Screen casting. NOTE Not all mobile devices have been optimized for screen casting. l Make sure Power Saving mode is off on your Android mobile device. Power Saving mode can limit the mobile device’s processing power, which could affect the performance of the Cast Screen feature.
CHAPTER 2 CHAPTER 2 Using Input You can present content from your computer on the display when you connect a computer to the display. Showing content on the display To show content on the display 1. On the remote, press Input button to open the launcher. The launcher appears. 2. Use the arrow button to select the input source and press OK. The display looks for a connection, and the content appears on the screen.
CHAPTER 2 CHAPTER 2 Using settings About device Diagnostics Language Country Wi-Fi Advanced Wi-Fi options Ethernet Date & time Usage Data Auto Update Screen Share 16 17 17 17 18 18 19 19 19 20 20 You can access the display’s settings using the icon in the launcher. About device NOTE To find the display’s serial number, see .
CHAPTER 2 CHAPTER 2 Diagnostics Option Write logs to USB Values Function Notes [N/A] Copy diagnostic logs to a USB drive [N/A] Values Function Notes [Languages] Sets the language for the settings menu (missing or bad snippet) Values Function Notes [Countries] Sets the display’s country [N/A] Language Option Language Country Option Country 17 smarttech.
CHAPTER 2 CHAPTER 2 Wi-Fi NOTE To add a proxy, see Connecting the display to a network on page 5. Option Values Function Notes [Wireless networks] Select a wireless network Turn on Wi-Fi to discover networks. Scan [N/A] Scan for wireless networks Tap More WPS Pin Entry [N/A] [N/A] Not used Wi-Fi Direct [N/A] [N/A] Not used Advanced [N/A] Set advanced options for Wi-Fi See Advanced Wi-Fi options below.
CHAPTER 2 CHAPTER 2 Ethernet NOTE Manual configuration isn’t available. The IP address is automatically configured via DHCP. Option Values Function Notes IP address [N/A] Shows the display’s IP address [N/A] MAC address [N/A] Shows the display’s MAC address [N/A] Values Function Notes Automatic date & time [N/A] Sets the display’s date and time automatically Configure the network to allow Network Time Protocol (NTP) requests to Internet time servers. See page 2.
CHAPTER 2 CHAPTER 2 Auto Update NOTE To prevent automatic system software updates, block access to https://ws.kappboard.com. Option Updates Channel Values Function Notes Stable Channel Sets which system software updates the display receives When switching from the Beta Channel to the Stable Channel, a factory reset occurs. See page 16 for more information about factory reset. Checks for updates to the system software If an update is available, the text changes to Apply update now.
CHAPTER 2 CHAPTER 2 Picture menu Option Values Function Notes Brightness 0–100 Sets the overall brightness of the image and background [N/A] Contrast 0–100 Sets the difference in brightness between the lightest and darkest parts of the image [N/A] Sharpness 0–100 Sets the image sharpness [N/A] Color temperature Native Sets the color temperature Select User to customize red, 6500K green and blue settings in the 9300K Color control option.
CHAPTER 2 CHAPTER 2 Option Values Function Notes Clock phase 0–100 [N/A] [N/A] Blank Off Turns the image off [N/A] On Dimming 10–100 Sets the image dimming [N/A] Aspect ratio Wide Sets the aspect ratio [N/A] Resets all settings in the Screen menu to their default values [N/A] Yes Option Values Function Notes Speaker Internal Sets the speaker output [N/A] Sets the audio input [N/A] Resets all settings in the Audio menu to their default values [N/A] 4:3 Screen reset No Au
CHAPTER 2 CHAPTER 2 Configuration 2 menu Option Values Function Notes OSD turn off 5-120 seconds Sets the time of inactivity before the on-screen display menu turns off [N/A] Freeze function Off Turns the picture freeze frame on or off [N/A] On OSD H-position 1-100 Sets the horizontal position of the OSD menu [N/A] OSD V-position 1-100 Sets the vertical position of the OSD menu [N/A] OSD rotation Landscape Sets the rotation position of the OSD menu [N/A] [N/A] Displays the model na
CHAPTER 2 CHAPTER 2 Updating system software When the SMART Board 2000 series display is connected to the Internet, it updates its system software automatically. When an update to the system software is available, the display downloads the update in the background then waits for four hours of inactivity. When that happens, the display shows a two-minute countdown before beginning the update. The countdown can be interrupted at any time. The update begins when the countdown is complete.
Appendix A Appendix A Troubleshooting the display’s software This section explains how to troubleshoot the display’s software. Resolving issues with SMART Notebook Player (missing or bad snippet) Resolving issues with Input Issue Solutions There is an issue with the image. l l l l l l There is an issue with audio. Make sure the video cable is securely fastened to both your computer and the display. Replace the video cable with a better quality video cable.
APPENDIX A APPENDIX A Resolving issues with Screen Share TIP Restart the Screen Share app and its discovery services: On the remote, press up and select Screen Share. Resolving issues with Android™ mobile devices Issue Solutions The display’s name doesn’t appear in the list of available devices. l l l Make sure your mobile device is on the same network as the display. Not all Android devices can initiate Screen Share from the notification drawer.
APPENDIX A APPENDIX A Issue Solutions The video is choppy or the audio isn’t in sync with the video. l l l If your network is slow or congested, Screen Share is affected. Contact your administrator. Your mobile device could be connected to different access points than your display, which can increase latency. Turn Airplane mode on and then off on your mobile device to try to connect to a closer access point.
APPENDIX A APPENDIX A Resolving issues with Apple devices Issue Solutions The display’s name doesn’t appear in the list of available devices. l l Make sure your mobile device or computer is on the same network as the display. If your display is using a wired network connection, try connecting it to a wireless network. NOTE Wired and wireless networks don’t often share the same network subnet.
APPENDIX A APPENDIX A Issue Solutions The video is choppy or the audio isn’t in sync with the video. l l l l If your network is slow or congested, Screen Share is affected. Contact your administrator. The display and the mobile device or computer could be connected to different wireless access points, which can increase latency. On the mobile device, turn Airplane mode on and back off to try to connect to a closer access point.
APPENDIX A APPENDIX A Resolving issues with Chrome™ browser and Chromebook™ Issue Solutions The display’s name doesn’t appear in the list of available devices. l l Make sure your computer is on the same network as the display. If your display is using a wired network connection, try connecting it to a wireless network. NOTE Wired and wireless networks don’t often share the same network subnet.
APPENDIX A APPENDIX A Issue Solutions The video is choppy or the audio isn’t in sync with the video. l l l If your network is slow or congested, Screen Share is affected. Contact your administrator. Not all devices are designed for video encoding for Screen Sharing, so video streaming might not behave as expected. Sharing videos or playing video games with frequent screen updates requires more network bandwidth. Try reducing the video quality to improve performance.
APPENDIX A APPENDIX A Resolving issues with Windows computers Issue Solutions The display’s name doesn’t appear in the list of available devices. l l Make sure your computer is on the same network as the display. If your display is using a wired network connection, try connecting it to a wireless network. NOTE Wired and wireless networks don’t often share the same network subnet.
APPENDIX A APPENDIX A Issue Solutions The video is choppy or the audio isn’t in sync with the video. l l l l If your network is slow or congested, Screen Share is affected. Contact your administrator. The Wi-Fi signal could be weak. Contact your administrator. Your device could be connected to a different access point than your display, which can increase latency. Turn Airplane mode on and then off on your computer to try to connecting to a closer access point.
APPENDIX A APPENDIX A Issue Solutions Screen Share is not working for Windows computers. l l Screen Share is not working for Mac computers. l l l AirPlay is not displaying on an iOS mobile device. Windows 8 operating system: See Windows Firewall from start to finish. Your antivirus product might be blocking access. See the antivirus product’s help for more information. There might be an issue with the Mac firewall. See OS X: About the application firewall.
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