User's Manual

CONTENTS
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Cleaning the display 41
Maintaining ventilation 42
Preventing condensation 42
Replacing the pens and eraser 43
Turning the display off and back on 43
Resetting the display 44
Removing and transporting the display 44
Chapter 7: Troubleshooting 47
Troubleshooting the display 47
Troubleshooting the display’s software 50
Referring to the SMART knowledge base for additional troubleshooting information 60
Contacting your reseller for additional support 61
Appendix A: Using settings 63
About device 63
Diagnostics 64
Language 64
Country 65
Security 65
Wi-Fi 66
Advanced Wi-Fi options 67
Ethernet 67
Date & time 68
Usage Data 68
Auto Update 69
Display 69
Audio 69
Launcher 70
SMARTiQ Whiteboard 70
Screen Share 71
Appendix B: Remotely managing the display 73
Connecting a computer to the display 74
Connecting multiple displays 75
Configuring the computer’s serial interface settings 75
Power states 76
Commands and responses 76
Commandinventory 79
Resolving issues with remote management 81
Appendix C: Hardware environmental compliance 83
Waste Electrical and Electronic Equipment (WEEE) 83
Batteries
83