SMART Board® 8070i-SMP and 8070i Interactive flat panels User’s guide
Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Important information for your interactive flat panel WARNING l Failure to follow the installation instructions shipped with your SMART product could result in personal injury and product damage which may not be covered by your warranty. l Do not open or disassemble the SMART product. You risk electrical shock from the high voltage inside the casing. Opening the casing also voids your warranty. l Do not stand (or allow children to stand) on a chair to touch the surface of your SMART product.
IMPOR T A N T IN F OR MA T ION F OR YOU R IN T ER A C T IVE F L A T PA N EL l Do not move or mount the interactive flat panel by connecting rope or wire to its handles. Because the interactive flat panel is heavy, rope, wire or handle failure could lead to personal injury. l To prevent personal injury, do not attempt to mount or carry the interactive flat panel using your own strength. Instead, use a lifting device with the included M12 attachable eyebolts.
IMPOR T A N T IN F OR MA T ION F OR YOU R IN T ER A C T IVE F L A T PA N EL l This SMART product should be used only with European TN and TT power distribution systems. It is not suitable for older, IT-type power distribution systems found in some European countries. "This system (IT-type) is widely used isolated from earth, in some installations in France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral not distributed, at 230V line-to-line.
Contents Important information for your interactive flat panel i Chapter 1: About your interactive flat panel 1 Feature highlights Interactive flat panel components Chapter 2: Installing your interactive flat panel Environmental requirements Wall-mounting your interactive flat panel 2 3 11 11 12 Chapter 3: Connecting computers and peripheral devices 15 Installing the speakers Connecting a room control system Connecting computers to your interactive flat panel Connecting to power and your room comput
C ON T EN T S Cleaning the screen Cleaning the camera windows and reflective tape Maintaining ventilation Preventing condensation Checking the interactive flat panel installation Removing your interactive flat panel Transporting your interactive flat panel Chapter 8: Troubleshooting for your interactive flat panel Resolving image issues Resolving touch control and digital ink issues Resolving audio issues Resolving remote control issues Resolving issues using the SMART Connection Wizard Resolving issues us
Chapter 1 About your interactive flat panel Feature highlights Commercial-grade, touch-enabled flat panel Elegant, sophisticated design Software Dual sketch capabilities SMART Ink™ Touch and gestures Durable surface Interactive flat panel components Front view LCD screen Camera and reflective tape channel Pen and eraser holders Color select module Front control panel Infrared remote control Left side view Menu control panel USB receptacle Side terminal panel Back view Bottom terminal panel Inside terminal
CHAPT ER 1 About your interactive flat panel Feature highlights Commercial-grade, touch-enabled flat panel Your SMART Board 8070i interactive flat panel features SMART’s proprietary DViT® (Digital Vision Touch) technology on an LCD screen which enables you to select, write and erase on the interactive surface.
CHAPT ER 1 About your interactive flat panel Touch and gestures You can perform mouse functions with your finger, and write and erase digital ink with a pen tray pen or the eraser. The object awareness feature enables you to pick up a pen, and then write, select or erase without replacing the pen. Durable surface The SMART Board 8070i interactive flat panel features a hardened glass screen.
CHAPT ER 1 About your interactive flat panel C A U TI ON l l Do not damage or remove the reflective tape. Keep the reflective tape dry. I MPOR TA N T l Do not attach items such as adhesive notes to the screen because they will interfere with the l cameras. Do not place anything in the channel because it will interfere with the cameras. Pen and eraser holders The bottom bezel contains magnetic holders for two pens and an eraser.
CHAPT ER 1 About your interactive flat panel Front control panel The front control panel contains the volume control, mute, input and power buttons, as well as the status light and infrared remote control sensor. I MPOR TA N T Do not cover or block this area or you could have reduced use of the infrared remote control. In normal use l The volume, mute and input buttons are blue. l The power button is green. l The status light is green.
CHAPT ER 1 About your interactive flat panel Left side view The left side of your interactive flat panel has the menu control panel and the side terminal panel. Menu control panel The menu control panel enables you to access the on-screen display menu to adjust display and audio settings. For more information on the on-screen display menu, see Adjusting video settings with the on-screen display menu on page 75. USB receptacle The USB receptacle takes a USB type A connector, such as a USB memory drive.
CHAPT ER 1 About your interactive flat panel Back view The back of the interactive flat panel includes the bottom terminal panel, the inside terminal panel and the audio connection terminal panel. I MPOR TA N T Connect all required cables before you wall-mount your interactive flat panel. Some connectors could be inaccessible after wall mounting.
CHAPT ER 1 About your interactive flat panel Bottom terminal panel The bottom terminal panel contains the main power switch and several connections, including both touch control connections and connections for auxiliary input and output devices, such as DVD players, Blu-ray™ players and VCRs. C A U TI ON The AC power outlet is designated for a component of the SMART Board 8070ie-SMP interactive flat panel. Use this power outlet only as designated by documentation for that system.
CHAPT ER 1 About your interactive flat panel Audio terminal panel This panel contains the speaker wire connections and the wired remote control receptacles. I MPOR TA N T Do not connect RCA or 3.5 mm speaker plugs to the wired remote control receptacles. The infrared remote control is disabled while anything is inserted in these receptacles. Other components for the SMART Board 8070i-SMP interactive flat panel The following components are included with the SMART Board 8070i-SMP interactive flat panel.
Chapter 2 Installing your interactive flat panel Environmental requirements Wall-mounting your interactive flat panel Important mounting considerations for trained installers Choosing a mounting location Choosing a mounting height 11 12 13 13 14 You require a team of professional installers equipped with a lifting device to install your SMART Board 8070i interactive flat panel. This chapter provides additional considerations and details for installing your interactive flat panel.
CHAPT ER 2 Installing your interactive flat panel Environmental requirement Parameter Operating temperature 41°F–95°F (5°C–35°C) Storage temperature -4°F–140°F (-20°C–60°C) Humidity 5%–80% relative humidity, non-condensing Ventilation Maintain a 4" (10 cm) ventilation area around your interactive flat panel to enable its cooling fans to operate. Do not store or operate your interactive flat panel in dusty environments because dust could interfere with the product’s ventilation and cooling.
CHAPT ER 2 Installing your interactive flat panel Important mounting considerations for trained installers Consider the following when mounting the interactive flat panel on a wall: l Attach the included M12 eyebolts and washers to assist in mounting, and remove them after you wall-mount the interactive flat panel. WARNING Do not attempt to mount or carry the interactive flat panel using your own strength because it could fall and cause personal injury.
CHAPT ER 2 Installing your interactive flat panel l Do not install the interactive flat panel near where the main power supply enters the building. l Ensure adequate ventilation or provide air conditioning around the interactive flat panel so that heat can flow away from the unit and the mounting equipment. l If you mount the interactive flat panel in a recessed area, leave at least 4" (10 cm) of space between the interactive flat panel and the recess walls to enable ventilation and cooling.
Chapter 3 Connecting computers and peripheral devices Installing the speakers Connecting a room control system Connecting computers to your interactive flat panel Interactive flat panel touch control and video input connections Connecting to power and your room computer Room computer connection diagram Installing a guest laptop connection Guest laptop connection diagram Disabling the USB receptacle on the side terminal panel Connecting peripheral devices to your interactive flat panel Bottom terminal panel
CHAPT ER 3 Connecting computers and peripheral devices Installing the speakers Your interactive flat panel comes with two 15 W speakers. g To install the speakers 1. Attach the speakers to the speaker mounting holes on the side of the interactive flat panel with the included screws. 2. Connect the speaker wires to the speaker wire connections. I MPOR TA N T Do not connect the speakers to the wired remote control 3.5 mm jacks. These are not audio connections.
CHAPT ER 3 Connecting computers and peripheral devices Connecting a room control system You can control your interactive flat panel from a room control system. g To connect your interactive flat panel to a room control system Connect an RS-232 cable from the room control input on the inside terminal panel of the interactive flat panel to the serial output on your computer or room control system. I MPOR TA N T Do not use a null modem cable. Use only a standard RS-232 cable.
CHAPT ER 3 Connecting computers and peripheral devices Connecting computers to your interactive flat panel You can connect up to three computers simultaneously to your interactive flat panel: l An installed room computer connected to USB 1 and the VGA l An installed cable for the guest laptop connected to USB 2 and RGB/HV connection l A side laptop connected to the USB 3 and HDMI 2 connector N OTE This document describes the default USB and video connections.
CHAPT ER 3 Connecting computers and peripheral devices N OTE A wire management bundle (part number WMB-SBID) for the guest laptop connection is available from your authorized SMART reseller. This 16' (5 m) bundle includes a USB cable and a RGB/HV to VGA video cable. Connecting to power and your room computer Your room computer is the default computer for your interactive flat panel. Connect this computer to your interactive flat panel with a VGA cable and a USB cable.
CHAPT ER 3 Connecting computers and peripheral devices 4. Connect the power cable from your computer to a power outlet. 5. Turn on your computer. 6. Turn on the main power switch on the bottom terminal panel, and then press the Power button on the front control panel. 7. Using the remote control or the Input button flat panel’s input source to VGA.
CHAPT ER 3 Connecting computers and peripheral devices Guest laptop connection diagram g To setup the guest laptop connection location 1. Connect a USB cable to the USB 2 receptacle on the inside terminal panel, and then run the cable to the laptop connection location, such as beside the interactive flat panel or on a conference table. 2.
CHAPT ER 3 Connecting computers and peripheral devices Disabling the USB receptacle on the side terminal panel You can connect a USB drive or other USB device to the USB receptacle on the side terminal panel of your interactive flat panel, and then access the device from the room computer. For more information, see Using the USB receptacle on page 47. You can also disable this USB receptacle so that it doesn’t access any of the computers connected to your interactive flat panel.
CHAPT ER 3 Connecting computers and peripheral devices Connecting peripheral devices to your interactive flat panel Connect peripheral devices to the bottom terminal panel. C A U TI ON The AC power outlet is designated for a component of the SMART Board 8070ie-SMP interactive flat panel with appliance. Use this power outlet only as instructed by that product’s documentation. Bottom terminal panel g To connect a peripheral device 1. Turn off the interactive flat panel and the peripheral device. 2.
Chapter 4 Installing SMART software Installing SMART Meeting Pro software Installing SMART Notebook software 26 26 I MPOR TA N T If you already have SMART Meeting Pro software or SMART Notebook™ collaborative learning software installed on your computer, ensure your computer has SMART Product Drivers 11 or later installed. For more information, see Updating SMART Product Drivers on page 55.
CHAPT ER 4 Installing SMART software Installing SMART Meeting Pro software You can download and install SMART Meeting Pro software from the SMART website. I MPOR TA N T Register your product at smarttech.com/registration so that you can obtain a software product key which is required for activation. g To download SMART Meeting Pro software 1. Go to smarttech.com/downloads. 2. Scroll to the SMART Meeting Pro software section. 3. Click Choose a version, and then select the version that you require. 4.
CHAPT ER 4 Installing SMART software 3. Click the SMART Board icon in the notification area (Windows operating systems) or the Dock (Mac OS X operating system software), and then select Check for Updates and Activation. The SMART Product Update window appears. 4. Follow the on--screen instructions to update your SMART Notebook software to the latest version.
Chapter 5 Using your interactive flat panel Turning on and turning off your interactive flat panel Using the infrared remote control Installing batteries in the remote control Infrared remote control sensor Infrared remote control buttons Getting started with your SMART Board interactive flat panel About SMART Ink SMART Ink Notes SMART Ink Document Viewer SMART Ink Toolbar About your SMART software SMART Product Drivers SMART Notebook software SMART Meeting Pro software Writing or drawing in digital ink En
CHAPT ER 5 Using your interactive flat panel Turning on and turning off your interactive flat panel g To turn on your interactive flat panel 1. Turn on your computer. 2. Press the Power button on the front control panel. You can also press the POWER ON button on the remote control. Your computer’s logon screen or desktop appears on your interactive flat panel.
CHAPT ER 5 Using your interactive flat panel Using the infrared remote control The infrared remote control enables you to turn on and turn off your interactive flat panel, change the input source, change the volume and more. You can also use the remote control to open the onscreen menu and then change the interactive flat panel’s settings. If the remote control doesn’t respond, see Resolving remote control issues on page 71. C A U TI ON l Do not subject the remote control to strong shock.
CHAPT ER 5 Using your interactive flat panel g To install batteries in the remote control 1. Press the tab on the underside of the remote control, and then slide it to open the cover. 2. Remove the batteries if they are present. 3. Insert two new 1.5V AA batteries in the remote control. Ensure the + and - markings on the batteries align with the markings in the remote control. 4. Replace the cover. Infrared remote control sensor The infrared remote control sensor is located on the front control panel.
CHAPT ER 5 Using your interactive flat panel Infrared remote control buttons POWER ON STANDBY The remote control enables you to access on-screen menus and 1 change display and input settings. DVI DISPLAY PORT VGA RGB/HV HDMI DVD/HD VIDEO S-VIDEO PICTURE MODE ASPECT SOUND OPTION 2 Use the remote control’s POWER ON button turn on your interactive flat panel and the STANDBY button to turn it off.
CHAPT ER 5 Using your interactive flat panel Number Function Description 11 EXIT Returns to previous menu 12 Up/Down Moves the highlighted area up or down to select items within the on-screen display menu 13 +/- Increases or decreases the adjustment level within the on-screen display menu 14 SET Makes selection 15 VOL +/- Increases or decreases audio output level 16 CH +/- Changes the channel for the interactive flat panel 17 GUIDE Not in use 18 MUTE Mutes audio inputs for your in
CHAPT ER 5 Using your interactive flat panel Getting started with your SMART Board interactive flat panel Using your SMART Board interactive flat panel, you can write, draw and erase digital ink, manipulate objects and browse content on the screen. About SMART Ink SMART Ink enables you to write and draw in digital ink over open applications, files, folders, websites and any other open window on your computer.
CHAPT ER 5 Using your interactive flat panel About your SMART software SMART Ink and SMART Product Drivers are included with SMART Notebook collaborative learning software and SMART Meeting Pro software. SMART Product Drivers SMART Product Drivers enables your computer to detect input from your interactive flat panel. SMART Ink works with SMART Product Drivers to enable you to write on your screen in digital ink using your interactive flat panel’s pen or your finger.
CHAPT ER 5 Using your interactive flat panel Entering text on the interactive flat panel You can enter text in text boxes on the interactive flat panel using the on-screen keyboard or a keyboard attached to your computer. g To enter text 1. Select the area where you want to enter text using your finger or a mouse connected to the computer. 2. Type on a connected keyboard or on-screen keyboard. TIP Press the keyboard button on the interactive flat panel to open the on-screen keyboard.
CHAPT ER 5 Using your interactive flat panel 9. Press Save Tool Settings to save your settings. 10. Optionally, repeat steps 4 through 9 to customize other pens. 11. Press OK to close SMART Settings. Using Locked Ink mode Locked Ink mode enables you to write or draw digital ink using large objects, including eraser-sized objects. g To use Locked Ink mode Press and hold a color button on the color select module until the light flashes.
CHAPT ER 5 Using your interactive flat panel Changing eraser settings You can change the eraser size for either a larger or smaller eraser area. g To change eraser settings 1. Press the SMART Board icon in the notification area (Windows operating systems) or the Dock (Mac OS operating system software), and then select SMART Settings. OR Press the SMART Meeting Pro icon in the notification area, and then select SMART Settings. 2. Press SMART Hardware Settings. 3.
CHAPT ER 5 Using your interactive flat panel N OTES o This gesture performs a standard mouse click. o This gesture starts programs if your operating system is set to start applications on a single click. g To double-click an object Quickly press and release the object twice in the same spot. N OTE This gesture starts programs if your operating system is set to start applications on a doubleclick. g To right-click or Control-click an object Press and hold the object.
CHAPT ER 5 Using your interactive flat panel Using two fingers on the same hand, press and hold the object with your left finger, and then press the screen once with your right finger. OR Press the Right-Click button on the pen tray, and then press the object. g To move an object 1. Press and hold the object. 2. Keeping your finger on the screen, slowly move the object. 3. When you reach the position you want to move the object to, release your finger.
CHAPT ER 5 Using your interactive flat panel g To resize an object 1. Using one finger on each hand, press the screen at opposite ends of the object. 2. Drag your fingers in opposite directions to enlarge the object. OR Drag your fingers toward each other to reduce the object.
CHAPT ER 5 Using your interactive flat panel g To rotate an object 1. Using one finger on each hand, press the screen at opposite ends of the object. 2. Rotate your fingers in the direction you want to rotate the object. 3. When you reach the angle you want to rotate the object to, release your fingers. Browsing In addition to manipulating objects, you can browse content on your screen. g To display the next page Press the screen, and then quickly press again directly to the right of that point.
CHAPT ER 5 Using your interactive flat panel Quickly flick your finger right across the screen. g To display the previous page Press the screen, and then quickly press again directly to the left of that point. OR Quickly flick your finger left across the screen.
CHAPT ER 5 Using your interactive flat panel g To zoom in or out 1. Using one finger on each hand, press the screen at opposite ends of the object. 2. Drag your fingers in opposite directions to zoom in. OR Drag your fingers toward each other to zoom out.
CHAPT ER 5 Using your interactive flat panel g To pan horizontally or vertically 1. Using two fingers on the same hand, press and hold the screen. 2. Keeping your fingers on the screen, move up, down, left or right. 3. When you reach the area you want to view, release your fingers. Playing audio files on your interactive flat panel Your interactive flat panel includes two speakers that play audio files or the audio portion of a video file.
CHAPT ER 5 Using your interactive flat panel Using the USB receptacle You can connect a USB drive or device to the USB receptacle on the side terminal panel on your interactive flat panel, and then access it from the room computer connected to VGA and USB 1. N OTE To disable the USB A receptacle on the side terminal panel, see Disabling the USB receptacle on the side terminal panel on page 22. g To use the USB receptacle 1. Press the VGA button on the remote control.
Chapter 6 Using guest laptops with your interactive flat panel Connecting a guest laptop Using a SMART GoWire cable Connecting a side laptop 49 50 51 Connecting a guest laptop You can connect a second laptop to the installed USB cable and video cable that is connected to the back terminal panel of your interactive flat panel. If those cables aren't installed, connect the laptop to the side terminal panel (see Connecting a side laptop on page 51).
CHAPT ER 6 Using guest laptops with your interactive flat panel g To return to using the room computer Press the VGA button on the remote control. OR Press the Input button on the front control panel until the input source is VGA. Using a SMART GoWire cable Any computer connected to your interactive flat panel requires SMART software. Typically, you install this software on your room computer so that it’s always ready to use.
CHAPT ER 6 Using guest laptops with your interactive flat panel 6. Select Start SMART Meeting Pro. SMART Meeting Pro software starts. You have touch control of your laptop on your interactive flat panel and can use SMART Meeting Pro software while your laptop is connected to your interactive flat panel. g To disconnect a SMART GoWire cable 1. Save your SMART Meeting Pro software file to your laptop, if required. You can save the file as a .ppt, .pdf or .notebook file. I MPOR TA N T You can open a .
CHAPT ER 6 Using guest laptops with your interactive flat panel g To connect a side laptop 1. Connect an HDMI cable from the side laptop’s HDMI input to your interactive flat panel’s side terminal panel. 2. Connect a USB cable from the laptop's USB receptacle to your interactive flat panel’s side terminal panel. I MPOR TA N T The USB A receptacle is for USB devices only. Do not connect the side laptop to this receptacle. 3. Turn on the laptop. 4. Press the HDMI input button on the remote control twice.
Chapter 7 Maintaining your interactive flat panel Updating your SMART software and firmware Updating SMART software Updating your interactive flat panel firmware Updating SMART Product Drivers Calibrating your interactive flat panel Orienting your interactive flat panel Replacing a pen nib Cleaning the screen Cleaning the camera windows and reflective tape Maintaining ventilation Preventing condensation Checking the interactive flat panel installation Removing your interactive flat panel Transporting your
CHAPT ER 7 Maintaining your interactive flat panel g To check for software updates 1. Start your SMART software program. 2. Click Help > Check for Updates. I MPOR TA N T If you do not see the Check for Updates option, contact your network administrator. 3. Click the Update button beside the software you want to update. SMART software updates. I MPOR TA N T When you update SMART software on your computer, a firmware update for your interactive flat panel could download to your computer.
CHAPT ER 7 Maintaining your interactive flat panel g To update your interactive flat panel firmware 1. Ensure your interactive flat panel is connected to your computer. 2. Launch the firmware updater at the following location: Windows computers: C:\Program Files\SMART Technologies\SMART Product Drivers\SMARTFirmwareUpdater.exe. Mac computers: HD\Applications\SMART Product Drivers\SMARTFirmwareUpdater.app. 3. Follow the on-screen instructions using your computer’s mouse and keyboard.
CHAPT ER 7 Maintaining your interactive flat panel Calibrating your interactive flat panel Digital cameras in the corners of the interactive flat panel track the position of the pens, eraser and your finger on the interactive surface, and then send the information to the SMART software, which interprets this information as mouse clicks, digital ink or ink removal in the appropriate location.
CHAPT ER 7 Maintaining your interactive flat panel Orienting your interactive flat panel When the location of your touch is misinterpreted (a pointer appears a distance from the actual contact), orient your interactive flat panel. g To orient the interactive flat panel 1. Press the orientation button on the color select module. The orientation window opens. 2. Use an interactive flat panel pen to press the red targets as they appear.
CHAPT ER 7 Maintaining your interactive flat panel Cleaning the screen Follow these instructions to clean the interactive flat panel screen without damaging its anti-reflective coating or other product components. C A U TI ON l Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth. l Do not rub the screen with a dense or rough material. l Do not apply pressure to the screen.
CHAPT ER 7 Maintaining your interactive flat panel g To clean the camera windows and reflective tape 1. Gently wipe the reflective tape along the sides of your interactive flat panel screen. 2. Gently wipe the camera windows in the bottom corners and the reflective strip across the bottom of your interactive flat panel screen. Maintaining ventilation Your interactive flat panel requires ventilation to enable the cooling fans to function.
CHAPT ER 7 Maintaining your interactive flat panel Checking the interactive flat panel installation Inspect your interactive flat panel installation frequently to ensure that it remains securely installed. l Check the mounting location for signs of damage or weakness that can occur over time. l Check for loose screws, gaps, distortions or other issues that could occur with the mounting apparatus. If you find an issue, refer to a professional installer.
CHAPT ER 7 Maintaining your interactive flat panel C A U TI ON o Do not leave the interactive flat panel face up, face down or upside down for an extended period of time as it could cause permanent damage to the screen. o Do not place the interactive flat panel on a sloping or unstable cart, stand or table, because the interactive flat panel could fall, resulting in injury or severe product damage.
Chapter 8 Troubleshooting for your interactive flat panel Resolving image issues Diagnosing blank screen issues using the front control panel lights Resolving poor image quality Resolving touch control and digital ink issues Resolving audio issues Resolving remote control issues Resolving issues using the SMART Connection Wizard Resolving issues using SMART Board Diagnostics Checking the camera view 63 63 65 67 70 71 72 73 73 This chapter provides you with the information necessary to solve simple issues
CHAPT ER 8 Troubleshooting for your interactive flat panel Power Status light light Off Off Causes Solutions The interactive flat panel isn’t Connect your interactive flat panel’s power connected to a power source. cable to a power outlet (see page 19). The main power switch is off. Turn on the main power switch on the terminal panel (see page 7). Solid red Off Solid Red The interactive flat panel is turned Press the power button on the front control off. panel or the remote control.
CHAPT ER 8 Troubleshooting for your interactive flat panel Resolving poor image quality Symptom Causes Solution The image is too The computer’s video The interactive flat panel’s native resolution is 1920 × 1080 at 60 Hz. large, too small or resolution settings don’t doesn’t match your interactive flat completely fill the panel’s native resolution. screen.
CHAPT ER 8 Troubleshooting for your interactive flat panel Symptom Causes Solution centered on the Press the AUTO SET UP button on the remote control. screen. OR The image isn’t Select MENU > ADJUST > AUTO SET on the menu control panel. (For more information, see page 75.) The image is The video connection is Secure the video cable to both your computer and unstable or loose. your interactive flat panel. unfocused. You have a poor quality video cable 1.
CHAPT ER 8 Troubleshooting for your interactive flat panel Symptom Causes There is a An image was displayed for Turn off your interactive flat panel and leave it too long. turned off for as long as the image was on the screen. persistent image on the screen. Solution TIP Use a screen saver to avoid persistent images. Select MENU > ADVANCED OPTION > FACTORY PRESET > YES on the menu control panel. (For more information, see page 75.
CHAPT ER 8 Troubleshooting for your interactive flat panel Symptom Causes Solution SMART software isn’t Open the SMART Product Drivers folder in your list of programs, and then select SMART Board Tools. running. The SMART Board icon or SMART Meeting Pro icon is Your computer can’t find Start SMART software, and then run your interactive flat the SMART Connection Wizard’s crossed out in red. panel. troubleshooting procedures.
CHAPT ER 8 Troubleshooting for your interactive flat panel Symptom Causes Solution Your desktop isn’t Press the AUTO SET UP button on your remote control to reset your interactive flat panel. centered on the screen. OR Select MENU > ADJUST > AUTO SETUP on the menu control panel. (For more information, see page 75.) I MPOR TA N T You might have to do this more than once. An area of the screen doesn’t Something is blocking respond to your touch or when the cameras.
CHAPT ER 8 Troubleshooting for your interactive flat panel Symptom Causes Solution You’re trying to draw digital ink, Your interactive flat but you see a circle beneath panel is interpreting an your pointer and you’re erasing eraser. Lift other fingers and the heel of your hand from the interactive flat panel while you write because the interactive flat panel is interpreting them as an eraser. digital ink. OR Use a smaller pointer, such as the pen.
CHAPT ER 8 Troubleshooting for your interactive flat panel Resolving remote control issues Your remote control provides control of your interactive flat panel up to 23' (7 m) from the front control panel of your interactive flat panel. Symptom Causes The remote control Your interactive flat panel isn’t behaves unexpectedly. receiving power. The front control panel power button light is off.
CHAPT ER 8 Troubleshooting for your interactive flat panel Resolving issues using the SMART Connection Wizard You can resolve a variety of issues using the SMART Connection Wizard found in SMART Settings. g To start the SMART Connection Wizard 1. Press the Help button on the color select module. The Help and Support for Your SMART Board Interactive Whiteboard window opens. 2. Press Connection Wizard. The SMART Connection Wizard opens.
CHAPT ER 8 Troubleshooting for your interactive flat panel Resolving issues using SMART Board Diagnostics If you touch the interactive flat panel’s surface and nothing happens, or if there is no digital ink or the ink appears in some locations and not in others, use SMART Board Diagnostics to help identify and resolve these issues. I MPOR TA N T Do not change diagnostic settings unless asked to do so by SMART Support.
Appendix A Adjusting video settings with the on-screen display menu Changing settings in the OSD menu Main menu settings Picture settings Adjustment settings Audio settings Schedule settings PIP (Picture in Picture) settings OSD settings Multi-display settings Display protection settings Advanced option settings You can access the on-screen display (OSD) menu using either the remote control (see Infrared remote control buttons on page 33) or the menu control panel on the left side of the interactive flat
APPENDIX A Adjusting video settings with the on-screen display menu 4. Press the up and down arrows to select the setting you want to change. 5. Press SET. 6. Press the left arrow to decrease or the right arrow to increase the value. OR Press the up arrow or down arrow to select a value. 7. Press SET. 8. To change another setting in the menu, press the MENU button and then repeat steps 2–4. 9. When you finish changing settings, press the MENU button twice to close the on-screen display menu.
APPENDIX A Adjusting video settings with the on-screen display menu Menu item Function PICTURE MODE Sets picture mode to HIGHBRIGHT, STANDARD, sRGB, CINEMA, AMBIENT1 or AMBIENT2. PICTURE RESET Restores the picture settings to their default values. Adjustment settings Menu item Function AUTO SETUP Adjusts Screen Size, H position, V position, Clock, Clock Phase and White Level automatically.
APPENDIX A Adjusting video settings with the on-screen display menu Schedule settings Menu item Function OFF TIMER Sets the time from the last input to when the interactive flat panel automatically turns off. You can set this from 1–24 hours. SCHEDULE SETTING Creates a schedule for the interactive flat panel to use. I MPOR TA N T You must set the date and time values before you can set a schedule. SCHEDULE LIST Displays the interactive flat panel’s schedules.
APPENDIX A Adjusting video settings with the on-screen display menu Menu item Function CARBON SAVINGS Displays the estimated carbon saving information in kilograms. OSD TRANSPARENCY Sets the transparency level of the OSD menu. OSD ROTATION Sets the OSD menu display direction to landscape or portrait. INPUT NAME Sets INPUT name. Maximum length is 8 letters, and you can use spaces, letters from A-Z, numerals from 0-9 and some symbols. CLOSED CAPTION Activates closed captioning.
APPENDIX A Adjusting video settings with the on-screen display menu Display protection settings Menu item Function POWER SAVE Sets how long the interactive flat panel waits to go into Power Save mode after a lost signal. N OTE When you connect a DVI video cable, the video card might not stop sending digital data even if there is no image. In this case the interactive flat panel doesn’t enter Power Save mode. STANDBY MODE Lowers power consumption.
APPENDIX A Adjusting video settings with the on-screen display menu Advanced option settings Menu item Function INPUT DETECT Selects the method of input detection the interactive flat panel uses when more than two input devices are connected. INPUT CHANGE Sets input change speed. N OTE When QUICK is selected, the image might be distorted when the input signal changes. LONG CABLE COMP Manually compensates for image degradation caused from using a long cable.
Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE directive) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health.
APPENDIX B Hardware environmental compliance Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging used by SMART Technologies to ship products complies with applicable packaging laws. China’s Electronic Information Products regulations China regulates products that are classified as EIP (Electronic Information Products). SMART Technologies products fall under this classification and meet the requirements for China’s EIP regulations.
Index A D Adjust settings See also Adjustment digital ink drawing 36 erasing 38 writing 36 disabling USB receptacle 22 Display protection settings 80 double-clicking 40 settings Adjustment settings 77 Advanced option settings 81 audio files playing 46 Audio settings 77 audio terminal panel 9 speaker wire connections 9 wired remote control receptacles 9 B batteries 83 bottom terminal panel connecting a peripheral device 23 connections 8 guest laptop video input 21 room computer video input 19 C calibra
INDEX inside terminal panel connections 8 guest laptop USB input 21 room computer USB input 19 room control system 17 installation choosing a location 13 choosing a mounting height 14 guest laptop connection 20 important information 12 SMART Notebook software 26 SMARTMeeting Pro software 26 speakers 16 interactive flat panel about 2 indicators and controls of 5 maintaining 53 using 29 L laptop guest laptop connection 20 side laptop connection 51 left-clicking 39 M Mac OS X USB audio output 46 menu contro
INDEX SMART Product Drivers 55 SMART software 53 USB receptacle disable 22 V video connections 18 W WEEE directive 83 wired remote control receptacles 9 Z zoom 45 87
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