User Guide

Installing Service Packs 25
Installing Service Packs
SMART offers free upgrades for licensed users. If you’ve already installed SMART Board software
9.5, you can download service packs from the SMART website to update SMART Board software
on your Windows computer.
Individual SMART Board software 9.5 users can download the current service pack and install it to
add new features and fix problems that they may have encountered.
NOTE: You can’t install service packs to upgrade an earlier version of SMART Board software to
the current version. You can only apply service packs to your current version of SMART Board
software.
SMART provides SMART Board software 9.5 service packs in two forms:
• a Windows Installer .msp patch installation package
• an executable (.exe) installation program
The Service Pack Installation Package
The service pack installation package, the Board95ServicePackSPx.msp file, where x is the
service pack number, contains all of the information that the Windows Installer requires to install or
remove the application and to run the user setup interface.
1. Click Start > Run and type CMD.
A DOS window opens.
2. Type the following command line:
msiexec /p"Path to the .msp\Board95ServicePackSPx.msp"
REINSTALLMODE=omus REINSTALL=ALL
3. Press Enter.
NOTES
• You can copy the Board95ServicePackSPx.msp file to any accessible network server and
run the command from that location.
• If you omit the REINSTALLMODE=omus REINSTALL=ALL properties, the service pack
installation fails.
• Don’t use any other options.
• You can’t use a command line to remove a service pack. To remove a service pack, you must
remove SMART Board software, using Windows Control Panel or a command line (see
page 19), and then reinstall the software.
To perform a default installation using the installation package