SMART Podium ID422w Interactive Pen Display Installation and User Guide
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Important Information Read This Section First For proper installation, read this guide carefully and observe the following precautions. WARNINGS • If the screen is damaged, do not touch any liquid that leaks from it. This liquid is an irritant. If the liquid makes contact with your skin, eyes or mouth, immediately rinse the area with running water for at least 15 minutes. Consult a doctor if the liquid makes contact with your eyes or mouth. • Do not open or disassemble the interactive pen display.
ii | – IM POR TA NT I NF O R MAT ION CAUTIONS • Avoid excessive vibration of the interactive pen display or the tethered pen. Hitting or dropping the interactive pen display can damage the protective plate or other components. • Do not touch the screen with sharp, metallic objects that could scratch the screen’s coating. • Use only a damp cloth to clean the screen. Do not apply glass cleaner, organic solvents (such as alcohol), or even a mild detergent to the screen.
ii i | – IM POR TA NT I NF O R MAT ION CAUTIONS – INTERACTIVE PEN DISPLAY • Do not place sharp or heavy objects on the interactive pen display. • Do not connect or disconnect the video or power cable if the interactive pen display or your computer is on. If you do, you can damage the screen and/or the computer video card. • Do not block the interactive pen display’s ventilation holes, as this can cause it to overheat.
iv | – IM POR TA NT I NF O R MAT ION • Do not modify the power cord. Handle it carefully and avoid bending it excessively. Do not place the power cord in an area where it is likely to be stepped on or pinched by items placed on or against it. If you must run a cable over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable management strip of contrasting colour.
Contents Important Information ..............................................................................................i Read This Section First ........................................................................................ i 1 Overview ............................................................................................................... 1 The Interactive Screen ........................................................................................1 The Tethered Pen ..............
vi | CO N T EN TS Connecting the USB Cable .................................................................... 12 Integrating a Monitor or a Projector...................................................................13 Attaching the Pen ..............................................................................................14 Installing SMART Board Drivers and SMART Notebook Software ..................15 Matching the Resolution......................................................................
vi i | 5 CON T EN TS Troubleshooting .................................................................................................. 37 Checking the Interactive Pen Display’s Power .................................................38 Power Indicator Problems ...................................................................... 39 Checking the Interactive Pen Display’s Status .................................................40 Status Indicator Problems ..................................................
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Chapter 1 Overview The SMART Podium ID422w interactive pen display works with your computer and SMART Board™ drivers to create an interactive presentation environment. The SMART Podium ID422w includes dynamic and interactive tools for creating presentations and lessons. When you connect a projector or another monitor to the interactive pen display, you can control applications and create notes using the tethered pen, all whilst facing the audience.
2 | CH A P T E R 1 – OV ERV IEW The Tethered Pen By using the tethered pen on the interactive pen display, you can control and manipulate items on your screen and write and erase digital ink. You can store the pen in the compartment on the top of the unit. The Pen Tool, Function and Display Control Buttons Using the buttons on the interactive pen display, you can set the current function of the pen, instantly start software programs and configure the display settings.
3 | CH A P T E R 1 – OV ERV IEW Power The interactive pen display uses a single 12V DC power supply, which comes with the unit. NOTE The interactive pen display switches to the appropriate voltage automatically. Power Saving The SMART Podium ID422w conforms to the Video Electronics Standards Association (VESA®) power saving guidelines.
4 | CH A P T E R 1 – OV ERV IEW Optional Accessories For more information on optional accessories, contact your authorised SMART reseller. Active USB Extension Cables (USB-XT) You can connect up to four 5m (16') active USB extension cables to extend your interactive pen display’s USB connection to a maximum of 20m (64'). Cat 5 to USB Extender (CAT5-XT) Use the SMART Cat 5 to USB extender to extend your interactive pen display’s USB connection up to 36.6m (120') using RJ45 Cat 5 cable (not included).
Chapter 2 Installing the SMART Podium ID422w This chapter tells you how to: • determine the computer system requirements (page 6) • set up the interactive pen display (page 7) • install the interactive pen display (page 9) • integrate a monitor or a projector (page 13) • attach the pen (page 14) • install SMART Board drivers and SMART Notebook software (page 15) • match your computer’s and interactive screen’s resolutions (page 17) • adjust the screen (page 21) • orientate the screen (page
6 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w System Requirements Before installing the SMART Podium ID422w, make sure that your computer meets the following minimum system requirements. For Windows operating systems • Windows Vista®, Windows Vista 64-bit, Windows® XP, or Windows XP 64-bit operating system • DVI or VGA video port • available USB port For Mac operating system software • Mac OS X operating system software 10.
7 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Monitors and Projectors You can use the SMART Podium ID422w alone or with another display. You may connect a second device, such as an LCD projector or a monitor, to the SMART Podium ID422w DVI OUT port. When using this port, the second device mirrors the image on the interactive pen display. Complete the SMART Podium ID422w installation before connecting a second device.
8 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w To alleviate glare, you can use the attached tilt stand to angle the interactive pen display. Alternatively, use a tilt stand that conforms to the standard sizes set by VESA. When installing a VESA compliant stand, use M4 screws (4mm or 1/16" wide with a 0.7mm or 1/32" pitch) that are no longer than 15mm (1/4"). Setting Up Your Work Area To minimise fatigue, organise your work area so that you can work comfortably.
9 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Installing the Interactive Pen Display There are three primary stages to the installation process: • Connecting the interactive pen display and your computer (this page) • Installing the interactive pen display (page 11) • Connecting the interactive pen display and your computer using the USB cable (page 12) Connecting the Interactive Pen Display and Your Computer CAUTION Use only the cables provided with your interactive
10 To connect the interactive pen display and your computer video card | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w 1. Turn off your computer. CAUTION Do not connect or disconnect the video or power cable if the interactive pen display or your computer is on. If you do, you can damage the screen and/or the computer video card. 2. If your computer has only one video connector, disconnect your monitor or add a second video card. 3.
11 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Installing the Interactive Pen Display IMPORTANT Do not connect the USB data cable until instructed to do so. To install the interactive pen display 1. If you are using a second device, such as a projector or a monitor, follow the instructions on page 13 to connect the interactive pen display to the second device.
12 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w NOTES • If an image has fine striping (such as screen stripes), it may appear to flicker or display a wavy pattern. • Do not apply excessive pressure on the display surface. It may cause the appearance of a wavy or pooling pattern. If this occurs, use less pressure on the interactive screen when working with the pen. • When a still image is displayed for a long period of time, an after-image may remain for a short time.
13 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Integrating a Monitor or a Projector You can connect a projector or another monitor directly to the interactive pen display. With this setup, whatever you view on the interactive pen display also appears on the other display. When you connect a projector or a monitor, the video signal from the computer is automatically sent to the projector or monitor. Other integration options are available if you amplify the video signal.
14 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Attaching the Pen Use the tether to attach the pen to the interactive pen display, so the pen is always within reach. NOTE When you are not using the pen, put it in the storage compartment on the top of the interactive pen display (see page 34). To attach the tether to the pen and the interactive pen display 1.
15 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Installing SMART Board Drivers and SMART Notebook Software Your interactive pen display comes with a SMART Product drivers CD and SMART Notebook software CD, which you can use to install the software you need. You can also download and install the complete installation of SMART Board drivers and SMART Notebook software from the SMART Support website.
16 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w 7. Once you have installed SMART Board drivers and SMART Notebook software, select the SMART Board icon in the notification area (Windows computers) or the SMART Board Tools icon in the Dock (Mac computers). Select Check for Updates and then update to the latest SMART software. 8. Once the software is installed and running, touch the pen to the interactive screen. The cursor should appear under the tip of the pen.
17 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Matching the Resolution Before the image output of the computer can display properly on the interactive screen, you must set the computer’s resolution to the interactive screen’s native resolution. Set the resolution of the display to 1920 × 1080 pixels (full HD) and set the refresh rate to between 56 Hz and 76 Hz. IMPORTANT Do not set the Refresh Rate to higher than 76 Hz.
18 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Adjusting the Screen SMART Board drivers adjust your screen automatically. However, you can use the On-Screen Display (OSD) menu to change the screen. The Auto-Sync Function If the interactive screen receives a signal with appropriate vertical and horizontal frequencies, it automatically synchronizes to the incoming signal. This auto-sync function adjusts the vertical and horizontal position and the phase and pitch settings.
19 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w On-Screen Display (OSD) Options The following table provides a detailed description of the OSD options menu. OSD Options Functions Language • Language selects a language for the OSD menu. OSD Position • Vertical adjusts the vertical position of the OSD menu. • Horizontal adjusts the horizontal position of the OSD menu. • Transparency changes the opacity of the OSD menu background.
20 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w OSD Options Other Functions • Phase (VGA only) synchronizes the signal timing of the interactive pen display to your graphics card. Use this adjustment when you experience an unstable or flickering image, or horizontal distortion lines. • Pitch (VGA only) changes the display data frequency to match your graphics card. Use this adjustment when you experience an unstable or flickering image, or vertical distortion lines.
21 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Adjusting the Display The OSD options enable you to optimize a variety of display settings at the touch of a button. Make adjustments using the display control buttons located on the upper left-hand edge of the unit. Display Control Buttons Display Control Buttons Functions Menu button Press the Menu button to open or exit the OSD menu.
22 To use the Auto Adjust (VGA only) option | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w 1. Press the Menu button on the interactive pen display to open the OSD menu. 2. Press the – and + buttons to select the Other option Enter button. , and then press the The Other menu appears. 3. Press the – and + buttons to select Auto Adjust. 4. Press the Enter button to save your changes and select another option. OR Press the Menu button to exit the OSD menu.
23 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w Orienting the Screen To ensure that the pointer appears directly beneath the tethered pen when you touch the interactive screen, the computer needs to know the exact location of the image on the screen. You can ensure the accuracy of the pointer by orientating the screen, a procedure in which you use the tethered pen to touch a grid of red targets.
24 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w NOTES – To effectively orientate the interactive screen, press an area near each target and then slide your pen to the centre of each target’s cross hairs before removing it. Keep your pen at a right angle to the screen. – You can re-orientate a target by pressing a function button or the LEFT ARROW key on the keyboard.
25 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w To remove the interactive pen display’s stand 1. Place the interactive pen display facedown on a flat surface. To install the interactive pen display on the stand 1. Place the interactive pen display facedown on a flat surface. 2. Remove the four screws that attach the stand to the interactive pen display and then remove the stand. 2.
26 | CH A P T E R 2 – I NS T A L L I N G T H E S M A R T P O D I U M I D4 22 w
Chapter 3 Using the Interactive Pen Display This chapter tells you how to: • touch the interactive screen (page 28) • use the pen (page 28) • use the function buttons (page 33) • store the pen (page 34) The interactive pen display is as easy to use as a pen on paper. By touching the tethered pen to the screen, you can interact with computer applications intuitively. You can also access additional tools and features using the pen tool buttons and function buttons.
28 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Touching the Interactive Screen You can manipulate objects, select items, and write and erase digital ink by touching the interactive screen with the tethered pen. Using the Pen The pen for the SMART Podium ID422w is an enhanced pen that senses the amount of pressure that you apply to the tip. It is cordless and battery-free. Hold the pen as you would a normal pen or pencil.
29 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Pen nib • The pen activates as soon as it is within 5mm (3/16”) of the display surface; you do not need to touch the pen tip to the display surface. This allows you to position the screen cursor without touching the pen tip to the interactive screen. When pressure is applied to the pen nib, the pen simulates a mouse click.
30 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Basic Pen Operation Pointing and selecting • Move the pen slightly above the interactive screen to position the screen cursor. You do not need to touch the display surface. The cursor jumps to the location where you place the pen. Press the pen tip on the display surface to make a selection.
31 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Using the Pen Tool Buttons Use the pen tool buttons to control how the interactive pen display responds to your interactive screen touches. You can use the pen tool buttons to select an object, right-click, write digital ink (in black, blue or red) or erase when you touch the screen. To select and use mouse modes Press the Select button and then press the tip of the tethered pen to the interactive screen.
32 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Writing and Saving Notes To write on the screen and save your notes Press one of the digital ink pen tool buttons and then write or draw on the interactive screen, just as you would write or draw on paper. A line of digital ink in the colour that you chose follows the tethered pen. NOTES • You can customize the pen tool buttons to adjust the colour, thickness, line end and line style, and the transparency.
33 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Using the Eraser Button When you press the Eraser button, you can use the tethered pen to erase your notes. To erase a note 1. Press the Eraser button. 2. Drag the pen over the note that you want to erase. NOTE You can change the size of the eraser. For more details, see the SMART Notebook software online Help.
34 | CH A P T E R 3 – U S I N G T H E I NT E R A C T I V E P EN D I S P L A Y Storing the Pen When you are not using the pen, put it in the storage compartment on the top of the unit.
Chapter 4 Maintaining the Interactive Pen Display This chapter tells you how to: • clean the interactive screen (this page) • clean the unit casing and the pen (page 36) • replace the pen nib (page 36) Cleaning the Screen You should clean the interactive screen once a week because dirt and dust can stick to the screen. To clean the screen Use an antistatic cloth. If necessary, slightly moisten the cloth with water. Apply only light pressure and avoid making the surface wet.
36 | CH A P T E R 4 – M AIN T AIN IN G T HE IN T ERA CT IV E PE N D IS PLA Y Cleaning the Unit Casing and the Pen To clean the unit casing and the pen Use only a damp cloth or a cloth dampened with very mild detergent to clean the unit casing and tethered pen. CAUTIONS • Do not apply paint thinner, benzene, alcohol or other solvents to the casing. If you use these cleaners, you may damage the finish. Using such cleaners also voids the warranty.
Chapter 5 Troubleshooting This chapter tells you how to: • check the interactive pen display’s power (page 38) • check the interactive pen display’s status (page 40) • troubleshoot pen problems (page 41) • troubleshoot image problems (page 42) • troubleshoot control and writing problems (page 45) • troubleshoot Windows computer specific problems (page 46) • troubleshoot Mac computer specific problems (page 46) SMART designed this interactive pen display to work reliably, but if you are having
38 | CH A P T E R 5 – T R O U B L E S H O O T I N G Checking the Interactive Pen Display’s Power The Power indicator shows whether power is reaching the interactive pen display. Power Indicator If the Power indicator is... this indicates the interactive pen display is... green turned on and receiving a video signal from your computer. amber turned on, but is not receiving a video signal from your computer.
39 | CH A P T E R 5 – T R O U B L E S H O O T I N G Power Indicator Problems If you encounter problems with the interactive pen display’s Power indicator, refer to the following table: Symptom Solution The Power indicator is green • See Image Problems on page 42. but you are unable to see an image on the display. The Power indicator is amber, the computer is on, and it is not in Sleep or Power Management mode. • Make sure that the length of the video cable does not exceed 15m (50').
40 | CH A P T E R 5 – T R O U B L E S H O O T I N G Checking the Interactive Pen Display’s Status The Status indicator shows whether the pen is interacting with the display. Status Indicator If the Status indicator is... this indicates that the tethered pen... green is touching the interactive screen or you are pressing a pen tool button and the interactive pen display is communicating correctly with your computer.
41 | CH A P T E R 5 – T R O U B L E S H O O T I N G Pen Problems If you encounter problems with the tethered pen, refer to the following table: Symptom Solution You are unable to use the pen to select or write on the interactive pen display. • Adjust the pen’s Tip Feel. In the SMART Control Panel, select SMART Hardware Settings > Pen and Button Settings and then move the Tip Feel slider. OR When you write or draw with the pen, you see a pointer instead of digital ink. You are unable to double-click.
42 | CH A P T E R 5 – T R O U B L E S H O O T I N G Image Problems If you encounter problems with the SMART Podium ID422w interactive pen display, refer to the following tables. For additional information about colour issues, see the documentation that came with your operating system or applications. General Display Problems If you encounter problems with the display, refer to the following table: Symptom Solution The display does not appear • Make sure that the AC power cable is connected.
43 | CH A P T E R 5 – T R O U B L E S H O O T I N G Symptom Solution The “OUT OF SCAN • Make sure that the input video signal frequency RANGE” message appears. setting is 60Hz which is compatible with the SMART Podium ID422w. • Make sure that the video card’s resolution is 1920 × 1080 or lower. • Make sure that the refresh rate (horizontal frequency) is 30 to 80 Hz. TIP On a single monitor system, connect a second monitor to change the refresh rate.
44 | CH A P T E R 5 – T R O U B L E S H O O T I N G VGA Display Problems If you encounter problems with your interactive pen display with a VGA connection, refer to the following table: Symptom Solution The display ripples or flickers. • Use the Reset OSD option to return the current display parameters to the factory default settings. • Use the Other OSD option to adjust the phase and pitch (VGA only) (see page 22).
45 | CH A P T E R 5 – T R O U B L E S H O O T I N G Symptom Solution The display and LCD panel are not lined up. • Select 1:1 in the Scaling OSD option to display the image at the actual resolution. • Select Auto Adjust in the Other OSD option to automatically optimize the display screen image The display size is not correct. (VGA only) (see page 22). If necessary, use the Other OSD option to adjust the phase and pitch and the vertical and horizontal positions (VGA only) (see page 22).
46 | CH A P T E R 5 – T R O U B L E S H O O T I N G Windows Computer Specific Problems If you encounter problems with your Windows operating system, refer to the following table: Symptom Solution Once you have changed the computer’s mouse right-hand and left-hand settings, the pen does not function properly. • Change the computer’s mouse to the default right-hand and left-hand settings and then restart Windows (for your tool settings to be correctly recognised.
47 To remove Ink files | CH A P T E R 5 – T R O U B L E S H O O T I N G 1. Start your computer in Administration mode. 2. Select the Apple menu > System Preferences > Ink and then select to disable handwriting recognition. 3. Select Finder > Home > Library > Preferences and then remove the following files: com.apple.ink.framework.plist com.apple.ink.inkpad.plist com.apple.ink.inkpad.sketch NOTE You recreate these files when you enable handwriting recognition. 4.
48 | CH A P T E R 5 – T R O U B L E S H O O T I N G
Appendix A Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
50 | AP PENDI X A – HA RD WAR E E NVI RON MEN T AL COM PLI ANC E Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging used by SMART Technologies to dispatch products complies with applicable packaging laws. Covered Electronics Devices Many US states classify monitors as Covered Electronic Devices and regulate their disposal. Applicable SMART Technologies products meet the requirements of the Covered Electronic Devices regulations.
51 | AP PENDI X B – C U S T O M E R S U P PO R T Appendix B Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support.
52 | AP PENDI X B – C U S T O M E R S U P PO R T General Inquiries Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1 403 245 0333 or Freephone +1 888 42 SMART (US/Canada) Fax +1 403 228 2500 Email info@smarttech.com Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” sent with the SMART product at the time of purchase. Registration To help us serve you, register online at www.smarttech.
Index A G airborne toxic controls, 51 general inquiries, 52 C H California Air Resource Board, 51 Changing the Angle, 8 Chinese regulations, 50 Cleaning the Display Surface, 35 Cleaning the Tethered Pen, 36 Connecting, 9 connection panel, 2 Consumer Product Safety Improvement Act, 50 contact information, 52 covered electronic devices, 50 customer support, 51–52 hardware environmental compliance, 49–50 D Determining the Best Location, 7 documentation, 51 E EIP regulations, 50 Erasing your Notes, 33
54 | IN DE X R registration, 52 Replacing the Pen Nib, 36 RoHS directive, 49 S security, 24 SMART Technical Support, 51 Status Indicator, 31, 40 Problems, 40 Storing the Tethered Pen, 34 support, 51–52 T Technical Support, 51 Tethered Pen Cleaning, 36 Replacing the Pen Nib, 36 Storing, 34 Touching the Interactive Screen, 28 training, 51 troubleshooting articles, 51 U U.S.
Contact SMART Technologies Freephone 1 866 518 6791 (US/Canada) or +1 403 228 5940
