Maintenance Guide

Chapter 2 Installing the display
smarttech.com/kb/171555 27
Installing the iQ appliance and Intel Compute Card
For SMARTBoard MX series displays
For more information about installing the iQ appliance in SMART Board MX series displays, see the
SMART Board MX series interactive display installation instructions (smarttech.com/kb/171274).
Caution
Install the AM50 iQ appliance and Intel Compute Card before you turn on the display for the first time.
Important
If you’re installing an AM50 iQ appliance in a display, make sure the display’s firmware is updated to
1.8.7 or later. The display may not function properly if the display’s firmware is not updated. See
Updating firmware for your SMART Board MX.
Connecting the Intel Compute Card
With the SBID-MX365, SBID-MX375, and SBID-MX386 models, you can insert an Intel Compute Card in
the slot on the AM50 iQ appliance to access the card’s Windows 10 operating system from the display.
Important
Make sure the Intel Compute Card is inserted before you turn on the display.
Note
By default, the HDMI output extends the Windows desktop, and this can cause display problems in
certain configurations. If you experience issues, set the HDMI out to a mirrored desktop rather than the
default extended desktop. Right click, select Display settings, and set the secondary display to mirror
the first.
Tip
You can connect peripherals, such as a keyboard or mouse, to the Intel Compute Card using the USB
receptacles on the iQ appliance.
Connecting to a network
Before connecting the display, your organization’s network administrators need to configure the network
to allow users to update the display’s firmware automatically and use all the features of the iQ
experience. See Configuring
your organization’s network for a SMARTdisplay with the iQ experience.