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Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: Trademark notice DViT, kapp, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries.
Important information WARNING l The capture board includes instructions for installation on metal and wood stud walls and certain masonry wall types only. A SMART hardware kit is available for these types of installation. In the event that you need to install the capture board on reinforced concrete walls, walls with plaster lath finishing or other types of walls, refer to your local building authority for instructions, recommendations and safe work practices.
IMPORTANT INFORMATION This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
IMPORTANT INFORMATION (iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5 725-5 825 MHz) doit se conformer à la limite de p.i.r.e. spécifiée pour l’exploitation point à point et non point à point, selon le cas. (iv) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d.
Contents Important information Federal Communication Commission interference statement Industry Canada statement Chapter 1: Welcome About this guide About the SMART kapp 42" capture board About the SMART kapp 84" capture board About the SMART kapp app Other documentation and resources Chapter 2: Using the capture board Connecting your mobile device to the capture board Writing and erasing notes Viewing notes Sharing notes Saving snapshots of notes using the app Saving snapshots of notes to a USB drive Disco
Chapter 1 Welcome About this guide About the SMART kapp 42" capture board Capture board Dry erase markers and eraser Mounting bracket and hardware About the SMART kapp 84" capture board Capture board Dry erase markers and eraser Mounting bracket and hardware About the SMART kapp app Other documentation and resources Specifications Installation instructions Tutorial and Help Training Frequently asked questions Security information Support center and knowledge base This chapter introduces you to your SMART
CHAPTER 1 WELCOME About the SMART kapp 42" capture board You can use the SMART kapp 42" capture board to collaborate with others in a simple but powerful way. Write and draw on the capture board as you would on a regular dry erase board. You can then connect a Bluetooth®-enabled mobile device to the capture board by scanning a Quick Response (QR) code or by tapping the Near Field Communication (NFC) tag.
CHAPTER 1 WELCOME The capture board includes holders for one marker and the eraser as well as a storage area (on the back of the capture board) for the other two markers. Mounting bracket and hardware You can use the supplied mounting bracket and hardware to mount the capture board on a wall. Alternatively, you can mount the capture board using a standard VESA® 400 mm × 400 mm mounting bracket.
CHAPTER 1 WELCOME Capture board The capture board features SMART’s proprietary DViT technology on a 84" (213 cm) writing surface. DViT technology captures the notes you make on the capture board using the dry erase markers and eraser. The capture board’s Bluetooth 4.0 wireless technology (for Apple mobile devices) or Bluetooth 2.1 + EDR wireless technology (for Android mobile devices) then transfers your notes as a digital image to a connected mobile device.
CHAPTER 1 WELCOME Other documentation and resources SMART provides an extensive library of documentation and resources for the capture board. Specifications The specifications include the capture board’s dimensions, weight, recommended operating and storage temperatures, power specifications and other important information: Model Specifications SMART kapp 42" capture board smarttech.com/kb/170770 SMART kapp 84" capture board smarttech.
CHAPTER 1 WELCOME Support center and knowledge base The Support center (smartkapp.com/support) includes documentation and a knowledge base that you can refer to when performing maintenance on the capture board or troubleshooting issues with the capture board. 6 smarttech.
Chapter 2 Using the capture board Connecting your mobile device to the capture board About QR codes and NFC Installing the app and starting it for the first time Starting a session Writing and erasing notes Viewing notes Sharing notes Saving snapshots of notes using the app Saving snapshots Viewing snapshots Changing the order of snapshots Exporting snapshots Deleting snapshots Saving snapshots of notes to a USB drive Disconnecting the app Connecting to another session This chapter explains how to use the
CHAPTER 2 USING THE CAPTURE BOARD You can connect the following types of mobile devices to your capture board: Device type Apple Requirements l l 50 MB of storage l iPhone 4S or later l Third generation iPad or later l First generation iPad mini or later l Android iOS 7.1 or later operating system software l l l l Scan the capture board’s unique QR code Enter the capture board’s ID Fifth generation iPod touch or later Android 4.4.
CHAPTER 2 USING THE CAPTURE BOARD About QR codes and NFC As noted in the previous section, you can connect your mobile device to your capture board by scanning the capture board’s QR code or by tapping the capture board’s NFC tag. l A QR code is a type of bar code. If your mobile device has a rear-facing camera and a QR code scanning app, you can scan QR codes like the one on the capture board. Your mobile device then executes the QR codes’ commands.
CHAPTER 2 USING THE CAPTURE BOARD To install the app 1. Do one of the following: a. Start the QR code scanning app on your mobile device, and then hold your mobile device’s rear-facing camera over your capture board’s QR code to scan it. b. Enable NFC in your mobile device’s settings (if it isn’t already enabled), and then hold your mobile device near your capture board’s NFC tag . The Apple App Store or Google Play opens. 2. Download and install the app. To start the app for the first time 1.
CHAPTER 2 USING THE CAPTURE BOARD Starting a session Start a session by connecting your mobile device to the SMART kapp capture board. You can do this by one of the following means: l QR code l NFC l Board ID NOTE Some Android mobile devices require you to accept a pairing request to connect to the capture board. Swipe down on the screen to access the notification drawer and accept the pairing request. To connect to the capture board by QR code 1. Start the SMART kapp app on your mobile device. 2.
CHAPTER 2 USING THE CAPTURE BOARD To connect to the capture board by NFC 1. Enable NFC in your mobile device’s settings (if it isn’t already enabled). 2. Hold your mobile device near the capture board’s NFC tag . The SMART kapp app starts and connects your mobile device to the capture board. To connect to the capture board by Board ID 1. Locate the capture board’s 10-character ID. TIP The Board ID is located by the QR code. 2. Start the SMART kapp app on your mobile device. 3.
CHAPTER 2 USING THE CAPTURE BOARD Writing and erasing notes You can write and erase notes on the capture board just like you do on a traditional dry erase board. To get the best performance out of the capture board, follow these best practices: l Wait for the icons on the capture board to stop flashing before you begin writing. l Write and draw using the markers provided with your capture board or a third-party marker recommended by SMART.
CHAPTER 2 USING THE CAPTURE BOARD NOTE As you zoom in or out, grid lines appear on the writing surface to indicate the level of magnification. Sharing notes During a session, you can use the SMART kapp app to invite up to five others to view your notes on their devices. When others receive your invitation, they press or click a link to view your session in their Internet browsers; they don’t need to install additional software or otherwise configure their devices.
CHAPTER 2 USING THE CAPTURE BOARD 3. Select the app you want to use to send the invitation. 4. Use the selected app to send the invitation. Saving snapshots of notes using the app As you write notes on the capture board, you might want to save snapshots of your notes from time to time during the session.
CHAPTER 2 USING THE CAPTURE BOARD Viewing snapshots To view snapshots in the current session 1. Save one or more snapshots in the current session (see Saving snapshots above). 2. Press Library . The session’s snapshot library appears. 3. Press a snapshot’s thumbnail image to view it. TIP You can use the zoom in, zoom out and pan gestures when viewing the snapshot (see Viewing notes on page 13). To view snapshots in previous sessions 1.
CHAPTER 2 USING THE CAPTURE BOARD Changing the order of snapshots To change the order of snapshots in previous sessions 1. If you’re currently in a session, disconnect (see Disconnecting the app on page 20). 2. Press Library . The Library screen appears. 3. Press a session’s row to view the snapshots saved for that session. The session’s snapshot gallery appears. 4. Press Select. 5. Drag a snapshot’s thumbnail to change its order. 6. Press Done. Exporting snapshots To export a snapshot 1.
CHAPTER 2 USING THE CAPTURE BOARD 3. On an Apple mobile device, press Export . OR On an Android mobile device, press Menu , and then select Share as Image or Share as PDF. 4. Select the app you want to use to export the snapshots. 5. Use the selected app to export the snapshots. To export all snapshots saved in a previous session 1. If you’re currently in a session, disconnect (see Disconnecting the app on page 20). 2. On an Apple mobile device, press Library .
CHAPTER 2 USING THE CAPTURE BOARD 3. Press the session that contains the snapshot you want to delete. The session’s snapshot gallery appears. 4. Press the snapshot you want to delete. 5. Press Delete , and then press Delete. To delete a previous session on an Apple mobile device 1. If you’re currently in a session, disconnect (see Disconnecting the app on the next page). 2. Press Library . The Library screen appears. 3. Press Edit. 4. Press the session’s Delete button, and then press Delete. 5.
CHAPTER 2 USING THE CAPTURE BOARD Disconnecting the app The app disconnects from the current session in the following situations: l You close the app. l The app closes automatically after a period of non-use. l The app is connected to a capture board, and the capture board is outside of your mobile device’s Bluetooth communication range, which is approximately 33' (10 m). NOTE When you connect an Android mobile device to the capture board, an icon appears in the notification area.
CHAPTER 2 USING THE CAPTURE BOARD To connect to another session 1. Open the email you received from the other person on your mobile device. 2. Press the link in the email. The SMART kapp app opens, displaying the notes the other person is sharing. NOTE If the SMART kapp app isn’t installed on your mobile device, follow the on-screen instructions to install it. 21 smarttech.
Chapter 3 Upgrading to a plus subscription Upgrading to a plus subscription Setting default preferences Changing preferences for an individual session 23 24 25 You can upgrade the SMART kapp app to a plus subscription to take advantage of additional features.
CHAPTER 3 UPGRADING TO A PLUS SUBSCRIPTION 4. On an Apple mobile device, type your password for the App Store. OR On an Android mobile device, type your password for Google Play. After subscribing successfully, you receive an email receipt with details of your purchase.
CHAPTER 3 UPGRADING TO A PLUS SUBSCRIPTION 2. Press Sharing, and then press Password. The Enter Password screen appears. 3. Deselect Require a Password. 4. Press Done. To use a static link 1. On an Apple mobile device, press Settings . OR On an Android mobile device, press Menu , and then press Settings. 2. Press Sharing, and then select Static Link. 3. Optionally, press Send Link, and then select a method to send the static link to others.
Chapter 4 Maintaining the capture board Cleaning the capture board Cleaning the capture board Cleaning the reflective bezels and corner sensors Cleaning the eraser Transporting the capture board Replacing the markers and eraser 27 28 28 29 29 29 This chapter explains how to maintain the capture board for years of use. Cleaning the capture board With proper care, the capture board will provide years of trouble-free service.
CHAPTER 4 MAINTAINING THE CAPTURE BOARD Cleaning the capture board CAUTION l Disconnect the capture board from power before cleaning it. l Do not spray cleaner directly onto the capture board’s writing surface, perimeter reflective tape or sensors. Ink left on the capture board’s writing surface for a long period of time might be harder to clean off. To remove dry erase ink residue, follow the instructions below. To clean the capture board 1.
CHAPTER 4 MAINTAINING THE CAPTURE BOARD To clean the reflective bezels and corner sensors—Method 2 1. Spray a small amount of water or cleaner onto a clean lint-free cloth or paper towel. IMPORTANT o Acceptable cleaners include water, Windex glass cleaner and isopropyl alcohol. o Starting at the corners, wipe inwards to avoid wiping dry erase residue and dust onto the corner sensors 2. Using a clean, moistened lint-free cloth, gently wipe the corner sensors at the bottom of the capture board.
CHAPTER 4 MAINTAINING THE CAPTURE BOARD If you misplace the markers or if they run dry, you can replace them with third-party dry erase markers. The barrel of third-party dry erase markers can be any length and diameter, but the tip and nib must be within the following dimensions: 1/8–1/4" (3–5.
Chapter 5 Troubleshooting What the indicator lights mean Startup After startup Status Bluetooth USB Capture Troubleshooting 31 31 31 32 32 33 33 34 This chapter explains how to troubleshoot common issues with the capture board and the SMART kapp app. What the indicator lights mean SMART kapp capture boards include four indicator lights. The indicator lights are in the bottomright corner of SMART kapp 42" capture boards and on the pen ledge of SMART kapp 84" capture boards.
CHAPTER 5 TROUBLESHOOTING Status Off What it means: The capture board isn’t receiving power. What to do: l l On Ensure the capture board is connected to a power supply and is receiving power. If the Status light is still off, contact SMART Support for assistance. What it means: The capture board is receiving power and is working properly. Flashing (after startup) What it means: The capture board is receiving power but isn’t working properly.
CHAPTER 5 TROUBLESHOOTING Flashing red What it means: The capture board is disconnecting from the mobile device. Solid red What it means: The capture board has disconnected from the mobile device. USB Off What it means: l l The capture board isn’t connected to a USB drive. The capture board doesn’t recognize the connected device as a USB drive. What to do: Connect only USB drives to the USB receptacle. Flashing What it means: l l On The capture board is connecting to a USB drive.
CHAPTER 5 TROUBLESHOOTING Troubleshooting The following are issues that you might encounter while using the SMART kapp app. Your mobile device doesn’t connect to the capture board. Your mobile device doesn’t connect when you use the QR code. Make sure no other mobile devices are connected to the capture board. (The capture board can connect to only one mobile device at a time.) l l l Your mobile device doesn’t connect when you use NFC.
Appendix A Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment contain substances that can be harmful to the environment and to human health.
SMART TECHNOLOGIES smartkapp.com smartkapp.com/support smarttech.
