Installation Guide TM SMART Board 4000i Interactive Whiteboard
Registration Benefits In the past, we've made new features such as handwriting recognition and SMART Recorder available as free software upgrades. Register your Rear Projection SMART Board 4000i interactive whiteboard to be notified of free upgrades like these. Keep the following information available in case you need to contact Technical Support: Serial Number Date of Purchase Register online at: www.smarttech.
Important Information Please read this manual carefully before setting up and using the Rear Projection SMART Board 4000i interactive whiteboard. With proper care, your 4000i should provide years of trouble-free service. WARNING The projector inside the cabinet is a high-brightness light source. Do not stare into this beam of light or view it directly. It’s especially important that you prevent children from staring directly into the beam of light.
AVERTISSEMENT pour les clients européens Le 4000i doit être utilisé uniquement avec les systèmes de distribution d’alimentation européens TN et TT. Le 4000i ne convient pas aux systèmes de distribution d’alimentation plus anciens de type IP utilisés dans certains pays européens. « Ce système (type IT) est largement utilisé isolé de la terre, dans certaines installations en France, avec une impédance à la terre, à 230/400V, et en Norvège, avec limiteur de tension, neutre non distribué, à 230V ligne à ligne.
Other Warnings and Safety Precautions For operating safety and to avoid damaging the unit, follow these warnings and precautions. • Move the cabinet with care. Quick stops, excessive force and uneven surfaces can overturn the cabinet. • When you transport the 4000i, only ship the cabinet in the upright position and never lay the screen facedown. In addition, ensure that the projector is secure, or remove and repackage it in the original packaging.
iv • If you require replacement parts, ensure the service technician uses the replacement parts specified by SMART Technologies Inc. or parts with the same characteristics as the original. • The projector that comes with the 4000i includes a lamp component that contains mercury. If you replace the lamp, don’t put the old one in the trash. Instead, consult the regulations for properly and safely disposing of it in your area. • Don’t use glass cleaner on the lens of the projector.
Contents Important Information ............................................................................................ i Other Warnings and Safety Precautions ............................................................. iii List of Figures ..................................................................................................... vii List of Tables ...................................................................................................... viii Getting to Know the 4000i ..........
Using the 4000i .................................................................................................... 41 Starting the 4000i ............................................................................................... 41 Understanding the Control Panel LEDs .............................................................. 43 Adjusting the Volume .......................................................................................... 43 Adjusting the Projector Settings .......................
List of Figures The Major Components of the 4000i ........................................................................... 2 The Pen Tray and the Control Panel ........................................................................... 3 The Storage Features of the 4000i ............................................................................. 4 The Connection Panel ................................................................................................. 5 The Power and Laptop Connections ...
List of Tables States of the Projector ................................................................................................. 7 Startup Scenarios ...................................................................................................... 42 Switching Sources with the 4000i ............................................................................. 45 Interpreting the Lamp Status LED .............................................................................
Getting to Know the 4000i The Rear Projection SMART Board 4000i interactive whiteboard is a slim cabinet with an integrated LCD projector and a 66" (167.6 cm) interactive whiteboard (measured on the diagonal), which is specially designed for enhanced rear projection clarity.
Connection Panel Lockable Doors Lockable Casters (x4) Interactive Screen SMART Pen Tray and Control Panel Speakers (x2) Manual Pocket Figure 1: The Major Components of the 4000i You can purchase optional components for the 4000i, such as a videoconferencing shelf to house your videoconferencing camera, and a room control module to integrate the 4000i with a room control system.
The Pen Tray and the Control Panel The pen tray contains the following tools: • the eraser, for removing electronic ink • four styluses, for creating different colored annotations in electronic ink over any application • two pen tray buttons, one to activate the SMART Keyboard and one to create a right-click • the control panel You can customize any of these tools with SMART Board software.
NOTE: After you press a control panel button to change the display source, wait a few seconds while the projector synchronizes the video signal. Don’t press any other control panel buttons until the image appears. If you press the control panel buttons in quick succession while the projector is still processing your commands, the projector might become unresponsive. Storage Options The 4000i houses the projector in the middle of the cabinet.
The Connection Panel The connection panel is a convenient location for connecting the laptop umbilical and other peripheral device and data source cables. While the guest laptop cables are already connected for you, you can supply and connect the cables for a printer, a network connection, a VCR, a DVD player and an external audio and video device.
The Power and Laptop Umbilical Connections The power connections are at the back of the 4000i, beside the connection panel. Here, you can connect: • the Main Power IN cable (with the country-specific cable), to supply power to the 4000i (see page 31) • the Laptop Power OUT cable, using a country-specific end (from the accessory power kit) for the laptop umbilical cable (see page 23) • the computer and peripherals IEC Power OUT (x4) cables.
The Epson 9300i Projector The 4000i comes with an Epson 9300i multimedia projector for you to install in the cabinet. This projector has been selected for its high resolution and its uniform brightness and clarity. Also, its lamp has a life expectancy of 7,000 hours. This projector has a native resolution of 1400 x 1050 pixels. To take advantage of this high resolution, a connected computer should have a graphics card or driver that supports this resolution.
Setting Up the 4000i To set up the Rear Projection SMART Board 4000i interactive whiteboard, you must install the projector and an internal computer, and power up the 4000i. If you have other devices in your setup, read the applicable pages of this section to learn how to install these peripherals.
Installing the Laptop Shelf You can install the laptop shelf on either side of the cabinet. You should install the shelf before you install the computer, because it’s easier to remove the plastic hole covers when the computer is not inside the cabinet. If you install the shelf on the right-hand side (when you face the interactive whiteboard), take care not to knock the infrared (IR) receiver that’s installed on the lower corner of the screen.
To attach the J-hook 1. Insert the J-hook into the handle recess that’s on the same side of the cabinet as the guest laptop shelf, and flip it into place. NOTE: For clarity, this illustration doesn’t show the guest laptop shelf. 2. Route the guest laptop umbilical cables through the hook. Umbilical Cables J-hook Installing the Optional Videoconferencing Shelf If you’ve ordered the optional videoconferencing shelf (either the large or the small one), you can install it on either side of the cabinet.
To install the videoconferencing shelf 1. Choose the side on which you want to mount the shelf. Also select which of the three height options you want to use. 2. Using the hex-head screwdriver that comes with your videoconferencing shelf kit, remove the three 1/4-20 x 1/2" fasteners as shown. Note that one of these fasteners is a safety screw. Safety Screw CAUTION Do not move the cabinet until you replace the safety screw (step 6). 3.
4. If you’re installing the mounting arm on the same side as the IR receiver, detach the receiver and leave it temporarily dangling. 5. Carefully slide the mounting arm onto the side of the cabinet, ensuring that the cables remain in the channel and are not pinched. NOTE: For clarity, this illustration doesn’t show the cables. 6.
7. Hook the shelf to the keyholes in the mounting arm, tightening the thumbscrew to secure the shelf. 8. You can use the J-hook to manage the cables along the side of the cabinet. If you haven’t already installed the J-hook, clip it to the handle on the side of the 4000i. Then route the cables through it to the connection panel at the rear of the cabinet. 9. If you detached the IR receiver in step 3, reattach it to the bottom of the mounting arm.
Removing the Rear Access Panel You must remove the rear access panel before you can install devices inside the cabinet, such as the internal computer and the projector. After you install these devices, replace the rear access panel to keep your equipment secure. Rear Access Panel Figure 8: The Rear Access Panel To remove the rear access panel 1. Loosen the two captive thumbscrews at the top of the rear access panel. Captive Thumbscrews 2.
Installing the Projector To install the projector, attach the mounting bracket to the cabinet, attach the projector to the mounting bracket, connect the cable extensions, and finally angle the projector towards the large mirror inside the cabinet. TIP When you unpack your projector, you should keep the box and packing material in case you ever need to transport the projector. To install the projector 1.
4. From the back of the 4000i (with the rear access panel removed), put the mounting bracket on the bottom of the cabinet. When you do this, rest the arms of the mount on the floor behind the 4000i. Mounting Bracket Arms of the Mounting Bracket 5. Align the holes in the clamps with the holes on the bottom of the cabinet and insert two of the 1/4-20 hex socket screws from the accessory kit into these holes. To do this, use a 3/16" hex key. However, don’t tighten these screws yet.
6. Slightly loosen the four protruding screws that are on the bottom of the projector. 7. Set the projector on the flat plate of the mounting bracket with the four protruding screws on the bottom of the projector slipping through the large part of the keyhole slots in the plate. Also ensure that the slots on the bottom of the projector fit around the tabs on the plate. Slots Keyhole Slots Protruding Screws Tabs Plate NOTE: For clarity, this illustration shows the mounting bracket out of the cabinet.
When you complete this step, your unit will look like this: Back View Front View 9.
10. Connect the power cable labeled Projector AC to the projector’s Power port. The other end should be connected to the power bar inside the 4000i. Power Port 11. With the projector attached to the mounting bracket, gently tilt the mounting bracket up so that the threaded inserts on the arms align with the holes in the underside of the connection panel bracket.
12. Insert the two 1/4-20 hex socket screws from the accessory kit through these holes and into the threaded inserts in the arms, and tighten them using the 3/16" hex key. Screws Connection Panel Bracket Arms of the Mounting Bracket NOTE: For clarity, this illustration doesn’t show any cables. 13. Tighten the screws that hold the mounting bracket to the cabinet using the 3/16" hex key. (You inserted these in step 5.) Tighten these screws 14.
15. Turn the projector adjustment knob on the mounting bracket until the projector has moved about 3/8" (1 cm). (You’ll fine-tune this setting on page 32.) Projector Adjustment Knob The projector moves this way NOTE: For clarity, this illustration shows the mounting bracket out of the 4000i. Also, no cables are shown. 16. Tighten the four mounting screws that hold the projector to the mounting bracket using the M4 hex key.
Installing the Internal Computer When you install the internal computer, use the cable extensions that are bundled in the cabinet along with the computer’s AC power cable. Set your computer on the right side of the projector (when you’re facing the front of the unit). At this location, you’ll see straps that you can use to hold the computer in place during normal operation or when you’re moving the 4000i from room to room.
9. Insert the two AA batteries from the keyboard accessory kit into the wireless keyboard and set the keyboard in the keyboard holder. IMPORTANT When you use the wireless keyboard, there must be a clear line of sight between it and the IR receiver. Otherwise the computer won’t receive any keyboard input. 10. Tighten the straps around the computer to hold it in place. Connecting a Guest Laptop To hook up the guest laptop, connect it to the cables in the laptop umbilical bundle.
Figure 11: Connecting the SMART USB Adapter to a Guest Laptop The 4000i comes with the umbilical cables already connected to the connection panel. However, if your cables become detached from the panel, see page 53 for instructions on reconnecting them. For details on using the guest laptop and troubleshooting image problems, see page 46. To connect a guest laptop 1. Extend the laptop end of the umbilical from the rear of the cabinet until it reaches the laptop shelf.
Connecting a VCR or DVD Player (Optional) You can connect other video devices to the 4000i for display on the interactive screen. These devices could be a VCR, DVD player or document camera. The method of connection and the type of connector depend on the type of video signal that the device sends out. However, you must supply the required cable, because no external video cable comes with the 4000i.
NOTE: You can only connect an audio cable from either a VCR or a DVD player, but not both. The connection panel only accommodates the RCA jacks from one external audio input source. 3. Connect the VCR/DVD player power cable to the power bar (if there’s a free outlet) or to a room outlet.
Connecting a Printer to the Internal Computer (Optional) You can connect a standard DB25 printer cable (not provided) from the printer’s parallel port to the Printer port on the connection panel. This makes the printer available for the internal computer only. The 4000i doesn’t switch control of the printer, so you can’t access it with a guest laptop.
Connecting the Internal Computer to a Network You can connect a standard male-to-male RJ45 network cable (not provided) from the room’s network outlet to the Network jack on the connection panel. When you do this, the internal computer can access the network. To connect the laptop umbilical cable to a network outlet, see Figure 12 on page 24.
Connecting an External Sound System (Optional) The sound from your selected input source goes into the 4000i’s audio board where the signal is amplified sufficiently for the levels needed by the internal speakers. However, to send the audio signal to an external, unbalanced sound system, connect standard RCA audio cables to the audio Outputs on the connection panel. Keep your right and left channel connections consistent for correct stereo sound.
Connecting an External Monitor or Projector (Optional) You can send the video signal to another RGB video source, such as an external projector or a monitor. To do this, connect a 15-pin male video cable (not provided) from the external projector or monitor to the 15-pin female video Outputs port on the connection panel. This connection is for RGB output only.
Powering up the 4000i When you’ve connected all your devices to the 4000i, you’re ready to connect the main power cable and power up the internal computer and the projector. After you do this, you must finalize your installation, as described in the next section (page 32). To connect the main power cable 1. Locate the AC power cord in the power kit. 2. Plug this cord into the Main Power IN port, located to the right of the connection panel. Main Power IN Figure 18: The Location of the Main Power Inlet 3.
Finalizing the Installation With your computer and projector on, you must finish setting up your Rear Projection SMART Board 4000i interactive whiteboard.
To adjust the image position 1. Loosen the lockdown bolt on the underside of the projector mounting bracket using a 7/16" wrench (in the accessory kit). Projector Mounting Bracket Lockdown Bolt NOTE: For clarity, this illustration shows the mounting bracket out of the 4000i. Also, no cables are shown. 2. With these fasteners loosened, shift the entire projector mounting bracket to the right or to the left. 3.
TIP You can make fine adjustments to the projected image by pressing the Lens Shift button on the projector’s remote control. 5. Tighten the lockdown bolt to prevent the projector plate from shifting. Lockdown Bolt NOTE: For clarity, this illustration shows the mounting bracket out of the 4000i. Also, no cables are shown. CAUTION Don’t overtighten the lockdown bolt. This bolt only needs slight pressure to hold the plate in place. To adjust a lopsided image (keystone correction) 1.
Customizing the A/V Mute Screen You can customize the A/V mute image that’s displayed when the projector isn’t receiving a video signal or when it’s powering down. For example, you could display a company logo or a particularly relaxing or inspirational image that you’ve captured from any connected device. These devices could be a computer or a DVD player. In fact, you can capture any image that you can display through the projector. To display a custom image as the A/V mute image 1.
Configuring the Computer and Projector Settings For optimal configuration of the 4000i, this section includes a number of recommended settings for both your computer and the projector inside the 4000i. With these settings, you can balance ease of use with conservation of energy and preservation of projector lamp life.
Recommended projector settings When you receive the 4000i, the projector settings are optimized for you. However, if these settings are altered, you may need to reset them (see page 55). IMPORTANT Do not modify the following projector settings: • Standby Mode, which must be set to Network ON • Contrast, which must be set to Manual The Network ON setting allows the projector to go into standby mode instead of completely powering down.
To install SMART Board software 1. If you haven’t already done so, power on the computer and the projector. To power on the projector, press the Projector Standby button on the control panel. NOTE: If the projector is off, you must press the projector’s Power button. IMPORTANT If you’re using a USB adapter and your computer can’t find the appropriate driver for it, unplug the USB adapter from your computer, install SMART Board software and then reconnect your USB adapter.
Orienting the Interactive Whiteboard To accurately respond to a finger or pen tray tool touch, the computer needs to know the exact location of the projected image on the screen. You give the computer this information when you orient the interactive whiteboard. Orienting is a very simple process of precisely touching a grid of red crosses. With the correct orientation, the cursor appears directly beneath your finger when you touch the interactive whiteboard.
Matching the Computer’s Resolution to the Projector’s Resolution To make the most of the 4000i’s high resolution display, set the resolution setting of any computer used with the 4000i to the optimal resolution of the projector, which is 1400 x 1050 pixels. If the computer isn’t using this setting, the on-screen image may not properly fill the screen. However, if your computer can’t support this resolution, the projector will scale and display any resolution from 640 x 480 and higher.
Using the 4000i After you connect your peripheral devices to your Rear Projection SMART Board 4000i interactive whiteboard and set up your projector and computer, you’re ready to use the powerful tools that make up the 4000i and SMART Board software. Read this section of the guide for details that are specific to the 4000i, and read the SMART Board Software User’s Guide that came with your 4000i to understand the many features of SMART Board software.
What You See System/Projector State A blank screen and the Lamp The projector is in standby Status LED blinking very slowly mode, with the lamp off. What You Should Do Press the Projector Standby button on the control panel. The Lamp Status LED flashes moderately fast for approximately 40 seconds and then your computer’s video output appears and the LED glows steady.
Understanding the Control Panel LEDs The control panel contains four LEDs: • one set of three LEDs that indicate the active display source for the 4000i • the Lamp Status LED, which indicates the status of the projector lamp Active Display Source LEDs Lamp Status LED Figure 20: The LEDs on the Control Panel The glowing Active Display Source LED indicates the current input source. This source provides the audio, video and data signals to the 4000i.
Adjusting the Projector Settings You can adjust the brightness and contrast levels for each source independently of all other sources. The 4000i then saves your settings. For example, if you increase the brightness of the display from the VCR, the brightness for the computer’s display is unaffected. To adjust the image brightness, press either the Increase Brightness button or the Decrease Brightness button on the control panel.
Changing the Display Source The Display Source button lets you switch between three input devices for video and audio input, and control over the interactive whiteboard. You’ll know which is the current source from the Active Display Source LED. Display Source Button Active Display Source LEDs Figure 21: Changing the Display Source Refer to Table 3 for details on using the Display Source button.
Changing Video Display Sources To see the video output from the DVD player (or the device connected using the S-video port on the connection panel), press the Display Source button until the Video IN LED illuminates. To see the video output from a composite video source (such as a VCR), press the Display Source button until the Video IN LED illuminates and then press the Video Source button on the projector’s remote control. (Make sure you turn on the remote control.
If the image on the screen is too large or too small, check that the resolution setting for your laptop. The projector in the 4000i scales all resolutions from 640 x 480 pixels and up. However, not all resolutions are useable and the image quality suffers if you don’t use the optimal resolution of 1400 x 1050 pixels (see page 40). If your laptop can’t support this optimal resolution, set it to the resolution closest to 1400 x 1050 pixels.
• Keyboard, a virtual keyboard for entering text in an application • the Floating Tools, a virtual palette of annotation tools • the SMART Board Control Panel, a utility that lets you configure the interactive whiteboard, including the pen tray tools SMART Notebook Software You can use Notebook software to create and save annotations.
Maintaining and Troubleshooting the 4000i Your Rear Projection SMART Board 4000i interactive whiteboard should provide years of trouble-free service. However, you should periodically clean its components so it can display the best possible image. The only other maintenance you might have to perform is to replace the projector lamp or adjust the cabinet doors. For more information on maintaining the projector, read the Epson PowerLite 9300i Multimedia Projector User’s Guide that comes with the 4000i.
The back of the interactive screen is well protected by the cabinet. However, if it must be dusted, or if a mark has been made on its surface, dab it gently with a soft cloth that’s sprayed with standard, alcohol-free glass cleaner. Do not apply the cleaner directly to the surface. CAUTION Do not, under any circumstances, apply isopropyl alcohol, water or acetone to the rear surface of the interactive screen.
To remove the projector from the cabinet 1. Shut down the projector (see page 48) and unplug it when the lamp has cooled down. 2. Open the front doors of the 4000i and disconnect all cables that are connected to the projector, including the power cable. 3. Turn the projector adjustment knob until the projector is as low as you can get it. Projector Adjustment Knob The projector moves this way NOTE: For clarity, this illustration shows the mounting bracket out of the 4000i. 4.
6. As you hold the mounting bracket, remove the screws that hold the arms of the mounting bracket to the connection panel bracket. To do this, use the 3/16" hex key. Connection Panel Bracket Remove Screw Here NOTE: For clarity, this illustration doesn’t show the side panel or any cables. Arms of the Mounting Bracket 7. Gently tilt the mounting bracket until the arms are resting on the floor behind the cabinet. 8.
Replacing the Projector Lamp and Air Filter In general, you should replace your projector lamp after 7,000 hours of use. At the same time, you should replace the air filter with the one that you’ll receive with the replacement lamp. Only use the Epson replacement lamp with the SMART part number 01-00159 (Epson part number V13H010L26). To obtain this replacement, call your dealer or SMART Technical Support at the numbers listed on page 79.
Computer 2 Network Computer 2 Audio Computer 2 Video (Male) Computer 2 Serial (Female) Country-Specific AC Adapter (or Cable) (Outside North America Only) Figure 24: The Laptop Umbilical Cables (Connection Panel End) To connect the laptop umbilical cables to the cabinet 1. Connect the Computer 2 Video cable to the video (female) port (see Figure 23 on page 53). 2. Connect the Computer 2 Serial cable to the Laptop Serial IN (male) port. 3.
Adjusting the Projector Settings The projector is configured for optimal performance within the 4000i. However, if these settings are altered, you can easily restore them. IMPORTANT Do not modify the following settings: • Standby Mode, which must be set to Network ON • Contrast, which must be set to Manual By setting the standby mode to Network On, you allow the projector to go into standby mode instead of full sleep mode. The numeric default value for the Contrast and Brightness settings is zero.
Adjusting the Front Doors If the bottom of a door scrapes the base of the cabinet or if the gap between the doors is slightly wider toward the base of the cabinet, you can adjust the doors by adjusting the hinges. To adjust a door 1. Open the door wide to expose the hinges. 2. On the door side of the two hinges, loosen the top and bottom screws (four screws in total) using the Phillips® No. 2 screwdriver from the accessory kit. CAUTION Do not loosen the screws on the cabinet side of the hinge. 3.
Troubleshooting If you discover a problem with your 4000i, read the hints and tips in this section to isolate and resolve the problem. Most problems result from incorrect cabling, an incorrect computer setting or improperly installed or configured software, including the video card settings. Of course, for the 4000i to be working properly, its major components must be functioning correctly. These components include the computer, projector and the interactive screen.
Lamp Status LED Projector and Lamp Status Comments Blinking Lamp is powering up. This takes about a minute. The Projector Standby button was pressed, putting the projector in its powering up state. Wait for the lamp to come on. Glowing steadily green Lamp is on This is the normal operating state of the projector. Blinking very quickly Projector is in reversible standby mode, with the lamp on and the A/V mute image displaying. This state lasts five minutes.
Problem Cause Possible Remedy The image is too high or too low on the interactive screen Projector misalignment Use the Lens Shift buttons on the projector to adjust the image position. Also see page 32 for information on adjusting the projector and the mounting bracket. There’s no image on the interactive screen Source selection problem Check that you’ve selected the correct source by looking at the Active Display Source LED. If necessary, press the Display Source button to change the source.
Problem Cause Possible Resolution There’s no touch control on Software the interactive screen problem Make sure SMART Board software is running. Open the SMART Board Control Panel and check the status of the interactive whiteboard. You may have to reestablish communications. Touch control isn’t accurate Orientation problem Orient the screen (see page 39). The pen tray tools and buttons aren’t responding properly Pen tray problem Check that nothing is obscuring the sensors on the pen tray.
Appendix A: Disassembling and Reassembling the Cabinet If you remove the side panel, you can access a number of important components, like the SC8 controller and the communications hub. However, you must be extremely careful not to make contact with the back of the screen, as you can damage its diffusion coating. Also, don’t remove both side panels at the same time because without their support the back panel will slide off.
2. If you need better access to the cabinet, unlock the wheels by pressing the caster tab locks on each wheel and rolling the unit to a more convenient location. Press the caster tabs in the opposite direction to lock the wheels again. Unlock Lock 3. Remove the guest laptop shelf by loosening the thumbscrew underneath the shelf, lifting the shelf up, and pulling it away from the cabinet. Guest Laptop Shelf Thumbscrew 4.
To remove the optional mounting arm and videoconferencing shelf 1. Shut down the videoconferencing unit, disconnect it, and remove it from the videoconferencing shelf. 2. Loosen the thumbscrew under the shelf and then lift the shelf from the mounting arm. Videoconferencing Shelf Thumbscrew NOTE: The cables aren’t shown in this illustration. 3. Feed the cables through the large hole in the mounting arm. 4.
To remove the right side panel 1. Remove the two hex socket screws (shown below) using the 5/32" hex key from the accessory kit. Do not remove this screw IMPORTANT Outside Hex Socket Screw Only remove the outside hex socket screw shown above. Do not remove the safety screw that’s closer to the inside corner. 2. Remove the two hex screws on the rear of the cabinet using the 5/32" hex key from the accessory kit.
3. With one hand grasping the panel’s side handle and the other hand on top, pull the side panel off the cabinet. Side Panel Side Handle To remove the interactive screen NOTE: This procedure requires two people. CAUTION Never touch the back of the screen or brush against it with your head. If you do smudge this surface, lightly spray alcohol-free glass cleaner onto a soft cloth and then lightly dab the affected area to remove the marks.
2. Loosen the four captive fasteners on the back corners of the interactive whiteboard using the Phillips No. 2 screwdriver from the accessory kit. Start with the two bottom fasteners and then loosen the top two (you may require a step stool to reach these fasteners). IMPORTANT As you do this, maintain constant pressure on the screwdriver to avoid damaging the screw heads. Corner Captive Fasteners NOTE: The screen won’t fall when you complete this step.
To remove the top half of the cabinet IMPORTANT This procedure requires two people. 1. Using the 5/32" hex key from the accessory kit, remove the safety screw that’s located inside each side handle. With the screen removed, you’ll find it easiest to reach inside the cabinet and remove the screw through the hole above the handhold. Hex Key Figure 27: The Location of the Safety Screw in the Handhold 2.
3. With you and your partner gripping a side handle with one hand and supporting the top of the cabinet with the other, carefully lift the top half of the cabinet off the base and place it on the floor.
3. Using the same hex key, replace a safety screw in each handle. Hex Key To replace the interactive screen IMPORTANT This procedure requires two people. CAUTION Never touch the back of the screen or brush against it with your head. If you do smudge this surface, lightly spray alcohol-free glass cleaner onto a soft cloth and then lightly dab the affected area to remove the marks.
2. Tighten the four captive fasteners on the back corners of the interactive whiteboard using the Phillips No. 2 screwdriver from the accessory kit. Tighten the two bottom fasteners and then the top two. (You may need a step stool to reach the top two.) NOTE: As you tighten the screws, maintain constant pressure on the screwdriver to avoid damaging the screw heads. Corner Captive Fasteners 3. Reconnect the MOD8 cable and the power cable to the communications hub by reaching inside the side panel opening.
To reinstall the side panel 1. Align the three tabs on the side panel with the slots in the cabinet and then slide the panel onto the cabinet. Side Panel 2. Reinsert the two screws on the rear of the cabinet using the 5/32" hex key.
To reinstall the videoconferencing shelf 1. If you removed a mounting arm, as described on page 63, replace it and insert the three hex socket screws as shown below. Safety Screw 2. Feed the videoconferencing unit’s cables through the appropriate hole in the mounting arm. 3. Reinstall the videoconferencing shelf on the mounting arm and tighten the thumbscrew. Videoconferencing Shelf Thumbscrew NOTE: The cables aren’t shown in this illustration. 4.
To return the cabinet to its operating state 1. Replace the two hex socket screws shown below using the 5/32" hex key from the accessory kit. (If you’ve attached the videoconferencing mounting arm, you’ve already replaced one of these screws.) 2. Reattach the infrared (IR) receiver to the right side of the cabinet. 3. Return the J-hook and cables to the right side panel and feed the cables through the hook. J-Hook NOTE: The cables aren’t shown in this illustration.
4. Reinstall the guest laptop shelf on the right side of the cabinet and tighten the thumbscrew underneath the shelf. Guest Laptop Shelf Thumbscrew NOTE: The cables aren’t shown in this illustration. 5. If you moved the cabinet, unlock the wheels by pressing the caster tab locks on each wheel, and then return the cabinet to its original position. Press the caster tab locks in the opposite direction to lock the wheels again. Unlock Lock 6.
23 Fan Appendix B: Understanding the Cabling in the 4000i Cable Not Supplied) Aux (Aux Power I C Cables 2 Audio Video Bundled Cable Serial Power Fan Controller PC 1 IN 45 36 37 25 I2C I2C PC 2 IN PC 1 IN X-Port 20 Unit To SB 6 Wireless Keyboard Printer Network Serial PC Audio Internal PC Power Monitor 38 C J Network Cable Wireless Keyboard Cable Printer Cable Hookup Wire 29 30 23 The X-Port 20 unit in the 4000i only switches serial data.
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Customer Support Contacting SMART Technical Support SMART’s Technical Support team welcomes your call. However, you may first want to contact your local reseller if you experience any difficulties with your Rear Projection SMART Board 4000i interactive whiteboard, as they may be able to solve the problem without delay. All SMART products include free telephone, fax and e-mail support. Telephone: 1.866.518.6791 (toll-free in Canada/U.S.) or +1.403.228.5940 (all other countries) (Available 7 a.m. – 6 p.m.
Returning Defective Merchandise The cabinet of the 4000i is covered by a two-year limited equipment warranty from SMART Technologies Inc. The projector in the 4000i is covered by a two-year warranty from Epson. If you experience a problem with the 4000i (including the projector), please call SMART Technical Support. Also, to return defective merchandise, call SMART Technical Support.
Index A Accessing the Back of Cabinet 14 Adjusting Brightness and Contrast 44 Computer Power Settings 36 Interactive Pen Display Orientation 39 Projected Image 32 Projector Settings 44, 55 Resolution 40 Volume 43 Audio From Video Device 25 Internal Computer 22 Laptop 24 B BNC 45 Brightness, Adjusting 44 Computer Resolution 40 Configuring the SMART Board Interactive Whiteboard 38 Connecting External Monitor or Projector 30 External Sound System 29 Guest Laptop 23 Power 6, 31 Projector Cables 18 Umbilical C
I M Image Quality 40 Installing 8 External Monitor or Projector 30 Guest Laptop 23 Internal Computer 22 Laptop Shelf 9 Printer 27 Projector 15 Removing the Rear Access Panel 14 SMART Board Software 38 Software 37 Umbilical Cables 54 VCR, DVD Player or Document Camera 25 Videoconferencing Shelf 10 Internal Computer 22 Connecting 22 Network Connection 28 Printer 27 Main Power Input 6 Maintaining 49 Mode Projector 7 Projector Lamp 58 Reversible Standby 7 Monitor Connecting 30 Settings 36 K Orienting 39 Ch
R T Registration 80 Remote Control 7 Removing Cabinet Components 61 Interactive Screen 65 Projector 51 Rear Access Panel 14 Videoconferencing Shelf 63 Replacing Rear Access Panel 14 Replacing the Projector Lamp and Filter 53 Resetting the Projector 55 Resolution 40 Restarting Your System 36 Reversible Standby Mode 7 RGB, External Video 30 Tools, SMART Board 37 Troubleshooting 57 Laptop Image Problems 46 S Safety Precautions iii Screen Saver 36 Setting Up 8 Shutting Down 4000i 48 Projector 48 Side Panel
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