SMART Room System™ for Microsoft® Lync® Setup and maintenance guide For models SRS-LYNC-S, SRS-LYNC-M and SRS-LYNC-L
Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial numbers: Interactive flat panel(s)* Lync® appliance Console Camera Table microphones Audio processor Speakers Date of purchase: * When requesting technical support, provide SMART Support with the left interactive flat panel’s serial number.
Important information IMPOR TA N T If you were directed to this guide from your room system’s quick start guide, proceed to Configuring your room system’s software on page 11. WARNING l Failure to follow the installation instructions shipped with your SMART product could result in personal injury and product damage which may not be covered by your warranty. l Ensure your installation complies with local building and electrical codes. l Do not open or disassemble the SMART product.
IMPORT ANT INF ORMAT ION l If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass fragments with care when disposing of them. l Do not move or mount the interactive flat panel by connecting rope or wire to its handles. Because the interactive flat panel is heavy, rope, wire or handle failure could lead to personal injury. l Use SMART supplied mounting hardware or hardware that is designed to properly support the weight of your product.
Contents Important information i Chapter 1: Welcome 1 About your room system About this guide Other documentation and resources Chapter 2: Installing your room system’s hardware Chapter 3: Configuring your room system’s software Before configuring your room system’s software Turning on your room system for the first time Logging on and configuring the displays Configuring Lync Room System software Checking the status of the Lync Room System software product key Configuring SMART Settings Making a test c
CONT ENT S Resolving software issues Testing your room system Accessing SMART Settings Appendix A: Using the interactive flat panel on-screen display menu Accessing the on-screen display menu Changing settings in the on-screen display menu Small and large room on-screen display menu Medium room on-screen display menu 53 53 54 55 55 56 57 62 Appendix B: Resetting the room system to factory defaults 71 Appendix C: Hardware environmental compliance 73 Waste Electrical and Electronic Equipment and Batter
Chapter 1 Welcome About your room system Features Integration with Lync Simple startup Automatic sharing of video and audio Collaboration Presence detection Components SMART Board interactive flat panels Lync appliance Console Camera Microphones Speakers Video connection harness for guest laptops Table microphone upgrade kit Accessories Wall stand kit Table microphones Comparing small, medium and large rooms About this guide Other documentation and resources Specifications Installation instructions Deploym
CHAPTER 1 Welcome About your room system Your SMART Room System features one or two SMART Board® interactive flat panels, a Lync appliance, a tabletop console, a high-definition camera, microphones, speakers and a video connection harness for use with an optional guest laptop. Using the installed Lync Room System software, you can start a meeting and connect with other individuals or meeting rooms with a single tap on the console or the interactive flat panels.
CHAPTER 1 Welcome Presence detection Each interactive flat panel has two presence detection sensors on its frame that can detect people up to 16' (5 m) away. When the sensors detect people in the meeting room, the room system turns on. When the sensors no longer detect people in the meeting room, the room system enters Standby mode. Components Your room system consists of the following major components: Part no.
CHAPTER 1 Welcome During a meeting, the interactive flat panels show video, shared PowerPoint files, and video input from optionally connected laptops. In addition, users can use the whiteboard feature to record notes and share them with others. For information on which interactive flat panel model is included with your room system and the differences between these models, see Comparing small, medium and large rooms on page 6.
CHAPTER 1 Welcome Depending on your room system, the microphones either are integrated with the camera or are separate units that are typically located on the meeting room table. N OTE Large and medium rooms come with two table microphones. You can purchase additional table microphones (see Table microphones on the next page). Speakers The speakers transmit audio from remote participants during a meeting. The room system’s audio-processing features eliminate echos and in-room audio feedback.
CHAPTER 1 Welcome Wall stand kit The wall stand kit includes a wall stand for each interactive flat panel in your room system and the cable raceway. The wall stand transfers some of the weight from the wall to the floor and is required for metal stud walls that can’t support the full weight of the interactive flat panel. The cable raceway covers cables running across the floor from the interactive flat panels to the meeting room table.
CHAPTER 1 Welcome N OTE Other, minor differences between sizes are noted throughout this guide. About this guide This guide explains how to set up and maintain your room system.
CHAPTER 1 Welcome Installation instructions Your room system comes with a hardware selection guide that explains which mounting hardware to use for your room’s wall type and a quick start guide that explains how to install the room system hardware. In addition, the optional wall stand and raceway include their own installation guides. If you misplaced any of these installation instructions, you can download PDF versions. Document Link SMART Room System for Lync hardware selection guide smarttech.
Chapter 2 Installing your room system’s hardware This chapter is intended for installers. Before they install the room system’s hardware, installers should read this chapter along with the hardware installation instructions (see Installation instructions on page 8) included with the room system. WARNING Improper installation of your room system’s hardware can result in personal injury and product damage.
CHAPTER 2 Installing your room system’s hardware l Ensure the wall can support the weight of the room system. Room Weight (lb.) Weight (kg) Small 271 123 Medium 312 141.6 Large 520 236 N OTES o Refer to local building codes to confirm that the wall can support the above weights. o Refer to the hardware selection guide for the recommended hardware for your wall type (see Installation instructions on page 8).
Chapter 3 Configuring your room system’s software Before configuring your room system’s software Turning on your room system for the first time Logging on and configuring the displays Configuring Lync Room System software Checking the status of the Lync Room System software product key Configuring SMART Settings Making a test call After completing the hardware installation, you must turn on the room system for the first time and then configure its software.
CHAPTER 3 Configuring your room system’s software l You have the necessary information to connect the room system to the Lync Server, including the following: l o IP addresses for DNS servers (if not configured automatically from the network via DHCP) o Administrator user name and password to be applied to the room system o Lync appliance computer name for network presence o Lync account name and password for the room system o SIP URI address A USB mouse and keyboard are connected to the Lync
CHAPTER 3 Configuring your room system’s software 2. Press the Input Select button source is HDMI3/PC. on the interactive flat panel’s front control panel until the input N OTE In large room installations, set the input source to HDMI3/PC for both interactive flat panels. The Lync appliance starts and completes the first-run installation process. During this process, the Lync appliance restarts several times. N OTE This process takes time to complete.
CHAPTER 3 Configuring your room system’s software 3. Configure the interactive flat panels’ on-screen display menus: Room Small (without the table microphone upgrade kit) Procedure a. Press MENU on the interactive flat panel’s remote control. b. Press the down arrow until you select the SETUP menu, and then press SET. c. Press the down arrow until you select Lync® ROOM RESET, and then press SET. d. Press MENU, press the up arrow until you select the AUDIO menu, and the press SET. e.
CHAPTER 3 Configuring your room system’s software To configure Lync Room System software first-run installation settings 1. Select your language, and then click Next. 2. Select your country or region, time and currency preference, and keyboard layout, and then click Next. 3. Type a user name for the administrator account and a computer name for the Lync appliance, and then click Next. N OTES o Follow your organization’s standard for assigning user names and computer names.
CHAPTER 3 Configuring your room system’s software Logging on and configuring the displays To log on and configure the displays 1. Type the administrator account’s user name and password that you created in the previous procedure, and then press ENTER. The Lync appliance’s desktop and the SMART end user license agreement appear. 2. Read the SMART end user license agreement, and then click Accept. The Conferencing Microphone Configuration dialog box appears. 3.
CHAPTER 3 Configuring your room system’s software 5. Configure the displays as follows: Left interactive flat panel Right interactive flat panel (large rooms only) Console 1366 × 768 1920 × 1080 (1080p) 1920 × 1080 (1080p) IMPOR TA N T o Align the top of all displays as shown in the above diagram. o Set the console as the main display by clicking its thumbnail and then selecting Make this my main display.
CHAPTER 3 Configuring your room system’s software To configure Lync Room System software 1. Read the end user license agreement, and then click Accept. The Lync Admin Console appears. 2. Click Lync Settings, and then set the following controls: Control Procedure User Name Type the room system’s full domain account name (for example, yourdomain\room1). SIP URI Type the room system’s SIP URI (for example, room1@yourdomain.com). Password Type the room system’s password.
CHAPTER 3 Configuring your room system’s software Checking the status of the Lync Room System software product key To check the status of Lync Room System software product key 1. Click OEM Settings, and then click SRS Licensing Tool. 2. Click Check Status. If your organization has a Lync Room System software product key distributed by a key managed service (KMS) server, the Status box indicates that the room system is licensed. Otherwise, the Status box indicates that the room system isn’t licensed. 3.
CHAPTER 3 Configuring your room system’s software 3. For each interactive flat panel, do the following: a. Select the interactive flat panel from the list, and then click Next. b. Select Product is being set up for the first time, and then click Next. The calibration screen appears on the selected interactive flat panel.
CHAPTER 3 Configuring your room system’s software d. Orient the interactive flat panel following the on-screen instructions. N OTES o If you touch a target in either the calibration screen or the orientation screen but aren’t advanced to the next target, press the spacebar or the Orient button move to the next interactive flat panel and try again. o to You don’t need to calibrate or orient the console. 4. Continue to the next procedure. To optimize the camera and complete the software configuration 1.
CHAPTER 3 Configuring your room system’s software 3. If adjusting the audio settings in the previous step didn’t resolve your audio issues, do the following: a. Click System Settings, and then click Network Connections. Control Panel appears. b. Click Control Panel in the address bar. c. Click Hardware and Sound, and then click Sound. The Sound dialog box appears. d. Click the Playback tab. e. Right-click each playback device and select Test to determine which device is working. f.
Chapter 4 Using your room system Scheduling meetings Turning on your room system Starting meetings and whiteboard sessions Managing meetings using the console Presenting content during meetings Presenting computer screens Presenting files Using the whiteboard feature Ending meetings 23 24 25 26 28 29 29 30 30 This chapter provides an overview of how users can schedule and conduct a meeting using your SMART Room System and Lync Room System software.
CHAPTER 4 Using your room system 4. If appropriate, make the meeting private so that participants must enter a password to join: a. Click Meeting Options. The Lync Meeting Options dialog box appears. b. Click Permissions, and then select A new meeting space (I control permissions). c. Select who to permit as participants, who to permit as presenters, and any limitations on presenters. d. Click OK. 5. Send the meeting invitation to the participants and resources.
CHAPTER 4 Using your room system Starting meetings and whiteboard sessions After the room system turns on, the interactive flat panels and the console show the room system’s schedule as a set of squares: l When the room system is booked for a meeting, the meeting’s details and Join appear in the square. l When the room system is available, Free appears in the square.
CHAPTER 4 Using your room system 3. Press Start Meeting. The console shows a set of tabs for managing the meeting (see Managing meetings using the console below). The interactive flat panels show all connected participants’ videos in a gallery. TIP Alternatively, if the Lync infrastructure supports connecting through POTS, press Dial Pad and use the dial pad to call a person using the room system. To convert the audio call into a video meeting, press Start Video and then press Invite More People.
CHAPTER 4 Using your room system Tab Contents Participants A list of all participants in the meeting Actions l l l Display Display options for the room system’s interactive flat panels l l l 27 smarttech.
CHAPTER 4 Using your room system Tab Contents IM Instant messages (IMs) shared during the meeting Actions Press the input field and then use the on-screen keyboard to type an IM. All participants in the meeting can see all IMs. In addition to the tabs, the console contains a toolbar with the following buttons: Button Procedure Stop Video Stop the meeting room’s video. Hold Call Stop the meeting’s video and mute the audio. Mute Room Mute the meeting room’s microphones.
CHAPTER 4 Using your room system Presenting computer screens Users with laptops can connect the laptop harness’s HDMI cable or VGA cable to their laptops to present their laptops’ video outputs. If the console prompts the user to share the screen, the user should press Yes. Alternatively, these users can join the Lync meeting from their laptops’ Lync client software. When prompted to confirm that they’re in the meeting room, these users should click Yes.
CHAPTER 4 Using your room system Using the whiteboard feature To start a digital whiteboard during a meeting, users can press New Whiteboard on the interactive flat panels or the console. A new whiteboard session appears on one of the interactive flat panels. Users can use the interactive flat panel’s pens and eraser to write, draw and erase digital ink. Alternatively, they can use their fingers to write or draw digital ink and their fists or palms to erase it.
Chapter 5 Maintaining your room system Recommended tools Turning off your room system Updating software and firmware Maintaining the interactive flat panels Calibrating the interactive flat panels Orienting the interactive flat panels Cleaning the screens Cleaning the presence detection sensors Cleaning the camera windows and reflective tape Maintaining ventilation Preventing condensation Replacing a pen nib Using the kickstands to access connectors Maintaining the console Maintaining the camera Maintainin
CHAPTER 5 Maintaining your room system Recommended tools The following are recommended tools that professional, trained installers and IT specialists should have available for maintenance and troubleshooting purposes: Activity Hardware service Recommended tools l Paper and pencil l Ladder l Tape measure l Hardware isolation testing l Flashlight l Nylon cable ties l Cable tie cutter l 16' 5" (5 m) USB cable l 16' 5" (5 m) USB cable with mini-B connector l 16' 5" (5 m) active USB extensio
CHAPTER 5 Maintaining your room system Turning off your room system For some maintenance procedures, you need to turn off your room system. To turn off your room system 1. On the console, press Options, and then press Restart. 2. When the screens are blank or when the SMART logo appears, use the power switches on the bottoms of the interactive flat panels to turn off the room system.
CHAPTER 5 Maintaining your room system 5. Press Check Updates and Install. Lync Room System software checks for and installs any updates. 6. Press Apply and Restart.
CHAPTER 5 Maintaining your room system To calibrate an interactive flat panel 1. On the console, press Options, and then press Settings. The Enter your credentials screen appears. 2. Type the room system administrator account’s user name and password, and then press Authenticate. The room system restarts. 3. Type the room system administrator account’s user name and password, and then press ENTER. The Settings screen appears. 4. Press OEM Settings, and then press SMART Board Settings.
CHAPTER 5 Maintaining your room system 9. Press the red target with the tip of an interactive flat panel pen. Hold the tip at the center of the target until the target turns green, and then lift the pen. The target moves to the next location. IMPOR TA N T Hold the pen perpendicular to the screen. N OTE You can calibrate a target again by pressing the Keyboard button or the Right-click button on the interactive flat panel’s color select module. 10.
CHAPTER 5 Maintaining your room system 4. Type the room system administrator account’s user name and password in the text boxes, and then press Authenticate. The room system restarts, and the Settings screen appears. 5. Press the Orient button on the interactive flat panel’s color select module. The orientation screen appears. 6. Use an interactive flat panel pen to press the red targets as they appear. Hold the tip of the pen at the center of each target, and then lift the pen.
CHAPTER 5 Maintaining your room system l Do not rub the screens with a dense or rough material. l Do not apply pressure to the screens. l Do not use cleaning solution or glass cleaner on the screens, because they can deteriorate or discolor the screens. l Avoid touching the reflective tape between the screens and the bezel, and ensure that this strip stays dry. Damage to this strip affects touch interactivity. To clean the screens 1.
CHAPTER 5 Maintaining your room system l Applying too much pressure when cleaning the tape or cameras can damage the tape and cameras and cause performance issues or errors. To clean the camera windows and reflective tape 1. Using a clean lint-free cloth, gently wipe the camera windows in the top corners and the reflective tape along the top of the interactive flat panel screens. 2. Gently wipe the reflective tape along the sides of the interactive flat panel screens. 3.
CHAPTER 5 Maintaining your room system 4. If the screen condensation doesn’t evaporate, contact SMART Support (smarttech.com/contactsupport). Replacing a pen nib To prevent damage to your interactive flat panels’ anti-glare coating, replace a pen nib if it becomes worn. Replacement pen nibs are included with your room system, and you can purchase additional replacements from your authorized SMART reseller (smarttech.com/where) or the SMART Parts Store (parts.smarttech.com). To replace a pen nib 1.
CHAPTER 5 Maintaining your room system 2. Pull the bottom of the interactive flat panel away from the wall. 3. Deploy the kickstands by pushing them up and toward the wall. N OTE When you’ve completed your maintenance or troubleshooting and no longer need access to the connectors, push the kickstands down, push the locks up and then place the interactive flat panel back in its original position.
CHAPTER 5 Maintaining your room system 2. Wipe the screen with a lint-free, non-abrasive cloth to remove finger prints and minor buildup. OR Apply a laptop screen cleaning solution to a lint-free, non-abrasive cloth, and then wipe the screen with the cloth to remove more significant buildup. C A U TION Do not apply the laptop screen cleaning solution or other liquids directly to the screen. Maintaining the camera C A U TION Do not directly contact the camera lens, even to clean it.
CHAPTER 5 Maintaining your room system Checking your room system installation Inspect your room system’s hardware installation frequently to ensure that it remains secure. l Check the mounting location for signs of damage or weakness that can occur over time. l Check for loose screws, gaps, distortions or other issues that could occur with the mounting apparatus. If you find an issue, refer to a professional installer.
Chapter 6 Troubleshooting your room system Resolving hardware issues Locating serial numbers Locating power and status lights Resolving issues with the interactive flat panels Resolving issues with the console Resolving issues with the camera Resolving issues with the microphones Resolving issues with the speakers Resolving issues with connected laptops Resolving software issues Testing your room system Accessing SMART Settings 45 46 47 48 50 51 51 52 52 53 53 54 This chapter provides you with the inform
CHAPTER 6 Troubleshooting your room system Locating serial numbers Each of the major components of your room system has a serial number. Component Serial number location Interactive flat panel Back of the interactive flat panel in the top-right corner N OTES l l When requesting technical support, provide SMART Support with the left interactive flat panel’s serial number.
CHAPTER 6 Troubleshooting your room system Locating power and status lights Your room system’s components have power and status lights, which you can use when resolving common issues with the room system. No.
CHAPTER 6 Troubleshooting your room system Resolving issues with the interactive flat panels Use the following table to resolve issues with your room system’s interactive flat panels. Power light Touch system status light Interactive flat panel status Issues Solutions Off Off Not receiving power The interactive flat panels should be receiving power but aren’t. Ensure that the interactive flat panels are connected to the mains power supply and that the power switches are turned on.
CHAPTER 6 Troubleshooting your room system Power light Touch system status light Interactive flat panel status Issues Solid green Flashing green On with no touch control There’s no touch control. Solutions l OR Solid green Solid green Solid green l On with touch control The display is blank. l l Secure the HDMI cable at both connection points. The image is too light, too dark or has poor quality issues.
CHAPTER 6 Troubleshooting your room system Power light Touch system status light Interactive flat panel status Issues You’re trying to draw digital ink, but you’re erasing digital ink. Solutions l l Lift other fingers and the palm of your hand from the interactive flat panel while you write because the interactive flat panel is interpreting them as an eraser. Use a smaller pointer, such as the pen. Your room system isn’t turning off when people have left the room.
CHAPTER 6 Troubleshooting your room system Resolving issues with the camera Use the following table to resolve issues with your room system’s camera. Video capture light Service light Camera status Issues Solutions Off Off Not receiving power The camera should be receiving power but isn’t. Ensure that the camera is connected as shown in the installation instructions (see page 8) and that the room system is turned on.
CHAPTER 6 Troubleshooting your room system Resolving issues with the speakers Use the following table to resolve issues with your room system’s speakers. Power light Speaker status Issues Off Not receiving power The speakers should be receiving power but aren’t. On On You’re unable to hear sound. Solutions Ensure that the speakers are connected as shown in the installation instructions (see page 8) and that the room system is turned on. l l l Unmute the audio in Lync Room System software.
CHAPTER 6 Troubleshooting your room system l Ensure the laptop’s external display connector is enabled. N OTE Depending on the laptop, the external display connector might be enabled automatically or you might need to press a key on the keyboard. See the laptop’s documentation for instructions. l If the console prompts you to share your screen with everyone in the meeting, press Yes.
CHAPTER 6 Troubleshooting your room system 2. Type the room system administrator account’s user name and password, and then press Authenticate. The room restarts. 3. Type the room system administrator account’s user name and password, and then press ENTER. The Settings screen appears. 4. Press Lync Settings. 5. Press Make a Test Call, and then follow the on-screen instructions to test call functions.
Appendix A Using the interactive flat panel on-screen display menu Accessing the on-screen display menu Changing settings in the on-screen display menu Small and large room on-screen display menu Medium room on-screen display menu You can access the on-screen display menu using either the remote control or the menu control panel.
APPENDIX A Using the interactive flat panel on-screen display menu l dispose of exhausted batteries and product components in accordance with applicable regulations To replace batteries in the remote control 1. Press the tab on the underside of the remote control, and then open the cover. 2. Remove the existing batteries. 3. Insert two new 1.5V AAA batteries in the remote control. 4. Replace the cover. Changing settings in the on-screen display menu To change settings in the on-screen display menu 1.
APPENDIX A Using the interactive flat panel on-screen display menu Small and large room on-screen display menu Option Values Function Notes (if any) STANDARD Sets the picture mode Select USER to customize brightness, contrast, sharpness and other PICTURE options. PICTURE PICTURE MODE CINEMA/sRGB SPORT Select AMBIENT to set brightness based on the illuminance level of the room and to customize all other PICTURE options.
APPENDIX A Using the interactive flat panel on-screen display menu Option Values Function Notes (if any) GREEN 0–100 Sets the amount of green in the image You can modify this option only if you select USER in COLOR TEMPERATURE. BLUE 0–100 Sets the amount of blue in the image You can modify this option only if you select USER in COLOR TEMPERATURE. 1–100 Sets the image brightness for brightly lit rooms You can modify this option only if you select AMBIENT in PICTURE MODE.
APPENDIX A Using the interactive flat panel on-screen display menu Option Values Function Notes (if any) TREBLE L50–R50 Sets the high frequency sound This option isn’t applicable to the SMART Room System. Don’t change it from its default value. BASS L50–R50 Sets the low frequency sound This option isn’t applicable to the SMART Room System. Don’t change it from its default value. LINE OUT FIXED Sets the audio line out Don’t change this option from its default value.
APPENDIX A Using the interactive flat panel on-screen display menu Option Values Function Notes (if any) MODEL NAME [N/A] Shows the interactive flat panel’s model number This option only provides information. You’re unable to modify it. SERIAL NUMBER [N/A] Shows the interactive flat panel’s serial number This option only provides information. You’re unable to modify it.
APPENDIX A Using the interactive flat panel on-screen display menu Option Values Function Notes (if any) ENABLE DISABLE Enables or disables Consumer Electronics Control (CEC) support on HDMI inputs This option isn’t applicable to the SMART Room System. Don’t change it from its default value. FAN1 [N/A] Shows the status of the first fan This option only provides information. You’re unable to modify it. FAN2 [N/A] Shows the status of the second fan This option only provides information.
APPENDIX A Using the interactive flat panel on-screen display menu Option USB2 Values Function Notes (if any) VGA1 Sets the video input for the USB2 receptacle, or disables the receptacle This option isn’t applicable to the SMART Room System. Don’t change it from its default value. VGA2 DVI HDMI1 HDMI2 HDMI3/PC DISABLE SETUP RESET [N/A] Resets all options in the SETUP menu to their default values This option isn’t applicable to the SMART Room System. Don’t change it from its default value.
APPENDIX A Using the interactive flat panel on-screen display menu Option Values Function Notes (if any) Light Threshold [Number] Sets the light threshold You can modify this option only if you select Ambient in Picture Mode. Sensing Lux [N/A] Shows the current illuminance level of the room (in lux) This option only provides information. You’re unable to modify it.
APPENDIX A Using the interactive flat panel on-screen display menu Option Values Function Notes (if any) Low Sets image noise reduction This option isn’t applicable to the SMART Room System. Don’t change it from its default value. Sets MPEG image noise reduction This option isn’t applicable to the SMART Room System. Don’t change it from its default value.
APPENDIX A Using the interactive flat panel on-screen display menu Option Virtual Surround Values Function Notes (if any) On Enables or disables virtual surround sound This option isn’t applicable to the SMART Room System. Don’t change it from its default value. Enables or disables the Clear Voice II feature This option isn’t applicable to the SMART Room System. Don’t change it from its default value.
APPENDIX A Using the interactive flat panel on-screen display menu Option Values Function Notes (if any) HDMI3/PC Specifies a video input to map to AUDIO2 or disables AUDIO2 This option should be set to HDMI3/PC for the SMART Room System. Specifies a video input to map to AUDIO3 or disables AUDIO3 This option isn’t applicable to the SMART Room System. Don’t change it from its default value.
APPENDIX A Using the interactive flat panel on-screen display menu Option Values Function Notes (if any) On Time [N/A] Enables you to schedule times when the interactive flat panel turns on automatically This option isn’t applicable to the SMART Room System. Don’t change it from its default value.
APPENDIX A Using the interactive flat panel on-screen display menu Option Welcome OSD Values Function Notes (if any) Enabled Enables or disables the welcome screen This option isn’t applicable to the SMART Room System. Don’t change it from its default value. Sets how long the welcome screen appears (in seconds) This option isn’t applicable to the SMART Room System. Don’t change it from its default value.
APPENDIX A Using the interactive flat panel on-screen display menu Option Values Function Notes (if any) Model/Type [N/A] Shows the interactive flat panel’s model number This option only provides information. You’re unable to modify it. Software Version [N/A] Shows the interactive flat panel’s firmware version number This option only provides information. You’re unable to modify it. Serial Number [N/A] Shows the interactive flat panel’s serial number This option only provides information.
Appendix B Resetting the room system to factory defaults This appendix explains how to reset the room system to factory defaults. In most situations, you should reset the room system from the Settings screen. However, if the room system is in an unrecoverable state or the Settings screen is otherwise not accessible, you can reset the room system from the BIOS. To reset the room system from the Settings screen 1. On the console, press Options, and then press Settings.
APPENDIX B Resetting the room system to factory defaults To reset the room system from the BIOS 1. Connect a USB keyboard to the Lync appliance. 2. Turn on the room system using the power switch located on the bottom of the interactive flat panel. Small room Medium room Large room (×2) N OTE In large room installations, turn on both interactive flat panels. 3. Press the DELETE key. The Lync appliance enters BIOS mode. 4. Browse to the Advanced tab 5. Select Recovery Function, and then press ENTER. 6.
Appendix C Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health.
Index A accessories 5 ad hoc meetings 25 administrator accounts 15 air conditioning 10, 39 ambient lighting 58 annotations 29 audio configuring 58, 64 maintaining 42 sharing 2 troubleshooting 22, 51-52 B backlight 63 batteries 55, 73 black level 57, 64 brightness 57, 63 reflective tape channels 38 interactive flat panel screens 37 microphones 42 presence detection sensors 38 speakers 42 collaboration 2 color temperature 57, 63 computers See laptops condensation 39 connectors, accessing 40 consoles about 4
INDEX E K e-mail 30 Exchange See Microsoft Exchange keyboards on-screen 28 physical 11 keys See product keys kickstands 40 KMS servers 19 knowledge base 8 F factory defaults 71 field of view 4 firmware updates 33 flashlights 32 G gallery of participants 27 gates 10 glass cleaner 38, 41 guest laptops See laptops H hardware installation 9, 43 hardware isolation testing 32 hardware removal 43 HDMI 5, 52 humidity 39 I ink 29 installation instructions 8-9, 43 instant messaging 28 interactive flat panels
INDEX starting 25 microphones about 4 cleaning 42 connecting additional 6 muting 28 troubleshooting 51 Microsoft Exchange 11 Microsoft Lync appliances See Lync presence detection sensors about 3 cleaning 38 configuring 60 troubleshooting 48 turning on the room system with 24 privacy 4 product keys 19 appliances Microsoft Lync infrastructure See Lync R infrastructure Microsoft Lync Room System recessed areas 10 recovery 71 remote control 55 remote management 8 room systems about 2 accessories for 5 com
INDEX SMART Room Systems See room systems SMART Settings 19 smoke 39 software configuration 11 software updates 33 speakers about 5 cleaning 42 muting 28 troubleshooting 52 specifications 7 startup 2, 25 status lights 47 sunlight 39 support Microsoft 53 SMART 8 T table microphone upgrade kit 5 tape measures 32 test calls 21, 53 tint 57, 63 tools, recommended 32 touch panels See interactive flat panels training 8 transportation 43 troubleshooting 45 U user names 15 V vacuum cleaners 39 ventilation 10, 39
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