User's Manual

Table Of Contents
33 | CONNECTING YOUR INTERACTIVE WHITEBOARD TO YOUR COMPUTER
You must now configure a serial connection (COM port) on your computer.
IMPORTANT
Before configuring a serial connection (COM port) on your computer, start
SMART Board Service. If SMART Board Service is already running, stop and then
start it again. See the following procedures for more details.
To stop
SMART Board Service
1. In the Windows notification area, select the SMART Board icon , and then
select Control Panel.
The SMART Notebook control panel opens.
2. Select About Software and Product Support > Tools > Diagnostics.
The SMART Board Diagnostics window opens.
3. Click the Service menu, and then click Stop.
4. Close the SMART Board Diagnostics window, and then close the SMART
Notebook control panel.
To start
SMART Board Service
and configure a serial
connection (COM port)
on your computer
1. Repeat steps 1 and 2 in the previous procedure.
2. Click the Service menu, and then click Start.
3. Close the SMART Board Diagnostics window, and then close the
SMART Notebook control panel.
Because SMART Board service is unable to detect any SMART products
connected by a USB interface, the following SMART Board message appears:
NOTE
If this message doesn’t appear, see To manually configure your computer’s
COM port on the next page.
4. In the SMART Board message window, click Yes.
5. Click Add SMART product to direct your computer to automatically detect
new hardware.
After several seconds, a message appears indicating that your interactive
whiteboard is operating normally, and the Ready light turns from red to green.
Your interactive whiteboard now responds to the touch of your finger or a pen tray
pen on its screen surface.