User's Manual
Table Of Contents
- Product Registration
- Important Information
- Contents
- About Your SMART Board 600 or SBD600 Series Interactive Whiteboard
- In This Chapter
- Features
- How Does Your SMART Board Interactive Whiteboard Work?
- Included Accessories
- Optional Accessories
- Serial RS-232 Expansion Module
- The serial expansion module connects to the controller module on the back of your interactive whiteboard.
- Wireless Bluetooth Connection
- SystemOn Expansion Module
- USB Audio System
- Active USB Extension Cables
- Projector Wall-Mount (Models 680 and SBD680 only)
- SMART Board Interactive Whiteboard Floor Stand (Models 640, 660, 680 and SBD680 only)
- SMART Board Interactive Whiteboard Table Stand
- Installing and Securing Your SMART Board Interactive Whiteboard
- In This Chapter
- Environmental Requirements
- Mounting Your SMART Board 660, 680 or SBD680 Interactive Whiteboard on a Floor Stand
- Wall-Mounting Your SMART Board Interactive Whiteboard
- Securing the Pen Tray and Interactive Whiteboard
- Removing the Pen Tray
- Connecting Your Interactive Whiteboard to Your Computer
- In This Chapter
- Overview
- System Power Safety and Precautions
- Connecting with a USB Cable
- Installing SMART Product Drivers
- Connecting Using the Optional RS-232 Serial Expansion Module
- Connecting with the Wireless Bluetooth Connection Option
- Configuring Your Computer Settings
- Orienting Your Interactive Whiteboard
- Connecting a Guest Laptop
- Connecting Multiple Interactive Products
- Using and Maintaining Your SMART Board Interactive Whiteboard
- Troubleshooting Your SMART Board Interactive Whiteboard
- In This Chapter
- Adjusting the Projected Image
- Resetting Your Interactive Whiteboard
- Troubleshooting Using the Ready Light
- Flowchart 1: Getting Started
- Flowchart 2: Ready Light Off
- Flowchart 3: Ready Light Red
- Things to try first:
- • Disconnect and then reconnect the USB cable at both ends to reset your interactive whiteboard and reestablish the link.
- • If the Ready light changes from green to red while your computer is running, the computer might become unresponsive. Restart your computer.
- • An alternating red/green light might indicate that your computer is running too many other applications or doesn’t meet minimum specifications. Reduce the load on your computer by closing unnecessary applications, or replace it with a more powe...
- Things to try first:
- Flowchart 4: Ready Light Flashing Green
- Flowchart 5: Ready Light Steady Green
- A steady green Ready light indicates that the controller is operating normally. If the pen tray failed or isn’t communicating with the controller, your interactive whiteboard will still operate in mouse mode. When you reset your interactive whitebo...
- Troubleshooting Tips
- Where to Find More Information
- Contacting SMART Technical Support
- Hardware Environmental Compliance
- Customer Support
- Index
59 | TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD
Flowchart 2: Ready Light Off
Non-powered USB hubs or repeaters don’t
provide enough power to your interactive
whiteboard.
If you haven’t installed a USB driver on your
computer, the USB interface is unable to
provide power to your interactive whiteboard.
If possible, replace the computer with another
that you previously used successfully with your
interactive whiteboard. Refer to the product
specifications for minimum computer hardware
and software requirements.
NOTE
Before substituting the controller module,
contact your next level of support to ensure that
you check all other possibilities.
Replace the controller module with another one
that you previously tested on an interactive
whiteboard.
Is the
Ready light
on now?
Contact your
next level of
support
Go Back
to
Flowchart
1
Ready Light
not on
Is the
Ready light
on now?
Is the
Ready light
on now?
Is the
Ready light
on now?
Substitute
another SC9
controller module
Substitute
another
computer
Is the
Ready light
on now?
Is the
computer
turned on?
Is the
USB cable connected
to the computer and
the SC9?
Is the USB driver
installed and
running on the
computer?
Turn on the
computer
Verify/replace
USB cable
connections
Install and
enable driver
Yes
Yes Yes No
N
o
N
o
N
o
No
No
No
No
Y
e
s
Y
e
s
Y
e
s