SMART electric height-adjustable mobile stand User guide FSE-400 Was this document helpful? smarttech.
Learn more This guide and other resources for your SMART electric height-adjustable mobile stand are available in the Support section of the SMART website (smarttech.com/support). Scan this QR code to view these resources on your mobile device. Trademark notice SMART Board, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries.
Important information Note Refer to the illustrated installation instructions for important information about installing and setting up the stand. Warning l Read the following warnings carefully. Failure to read the warnings below or to follow the installation instructions included with the stand could result in personal injury or product damage. l The assembly and installation of the stand is intended for a trained professional. l The installer must follow the installation instructions.
Important information l Do not climb (or allow children to climb) on a wall- or stand-supported display. Climbing on the display could result in injury or product damage. l Do not stand (or allow children to stand) on a chair to touch the surface of the display. Rather, adjust the stand so the display is at the proper height. l Ensure that any cables extending across the floor to the stand are properly bundled and marked to avoid a trip hazard. l Do not use the handles to lift the stand.
Important information l Do not open the control box. There is danger of electric shock. l Allow only qualified service technicians to service the stand. Allowing anyone else to service the stand will void the warranty/guarantee. l Refer all servicing to qualified service personnel.
Contents Important information 3 Chapter 1 About the stand 7 Features Components Accessories More information Chapter 2 Assembling the stand Environmental requirements Considerations when assembling the stand Chapter 3 Using the stand Moving the stand Raising, lowering, calibrating, and resetting the stand Chapter 4 Troubleshooting the stand Resolving general issues smarttech.
Chapter 1 About the stand Features Components Control panel Accessories More information 7 8 9 9 10 Features The SMART electric height-adjustable mobile stand has the following features: Feature Description Powered height adjustment With its 26" (66 cm) of electric-powered height adjustment, you can easily adjust the height of a mounted display with the press of a button.
Chapter 1 About the stand Components The stand consists of the following components: No. Description 1 Mounting holes 2 Control panel 3 Locking casters [Not shown] Storage cabinet (rear surface) [Not shown] Surge-protected power bar (mounted inside the cabinet) smarttech.
Chapter 1 About the stand Control panel You can raise and lower the stand with the control panel. It’s located on the right side of the stand, but you can remove and attached it to a mounted display. See the illustrated installation instructions for information on how to move the control panel. No. Name Procedure 1 Up Press to raise the stand.
Chapter 1 About the stand More information See the following resources for more information: l FSE-400 specifications: smarttech.com/kb/171386 l FSE-400 illustrated installation instructions: smarttech.com/kb/171362 These documents are available in the Support section of the SMART website: smarttech.com/support. smarttech.
Chapter 2 Assembling the stand Environmental requirements Considerations when assembling the stand 11 12 The stand requires assembly. Consult the SMART electric height-adjustable mobile stand illustrated installation instructions (smarttech.com/kb/171362) included with the stand for assembly instructions. Warning Failure to follow the installation instructions included with the stand could result in personal injury or product damage.
Chapter 2 Assembling the stand Considerations when assembling the stand Warning l Two people are required to safely assemble the stand and to mount or remove the display. l Lock the casters before installing or working with the display on the stand or adjusting its height. Notes l You require ample work space to assemble the stand. l Do not set up or use the stand in an area with excessive levels of dust, dirt, humidity, or smoke.
Chapter 3 Using the stand Moving the stand Raising, lowering, calibrating, and resetting the stand Calibrating the stand Raising and lowering the stand Resetting the stand 13 14 14 14 15 Moving the stand Warning l Do not use the handles to lift the stand. l Do not move the stand while external cables are connected or when the power is on. l Move the display to its lowest position before you move the stand. l Secure all cords and cabling before you move the stand.
Chapter 3 Using the stand 8. After the stand is moved, flip the caster brakes down to lock them and secure the stand in place. 9. Connect the power cable to the outlet and secure any cables that run along the floor. Raising, lowering, calibrating, and resetting the stand Warnings l Ensure the locking bolts are securely tightened before operating the stand. l Do not allow children or people who are not able to safely operate the stand to use it. l Lock the casters before raising or lowering the stand.
Chapter 3 Using the stand To lower the stand 1. Press and hold the Down button on the control panel. 2. Release the Down button to stop lowering the display. Resetting the stand If the stand lowers but does not move when you try raising it or if you replace the controller, perform a factory reset by following the steps below. To factory reset the stand 1. Connect the stand to a power outlet. 2. Press the Down button and lower the stand to the lowest position. 3. Press the Down button for five seconds.
Chapter 4 Troubleshooting the stand Resolving general issues 16 This chapter describes how to troubleshoot the mobile stand. Resolving general issues Issue The stand does not raise or lower Possible solution l Ensure the power cable is connected to the stand. l Check all cables and ensure that they are not damaged. l Ensure the switch on the power bar is turned on. l l The display doesn’t fit on the stand. l l Ensure the actuators and the control panel are connected to the control box.
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