User Manual
Table Of Contents
- Cover
- Important information
- Contents
- Chapter 1 Welcome
- Chapter 2 Using basic features
- Chapter 3 Using the iQ apps
- Chapter 4 Connecting computers and other devices
- Chapter 5 Troubleshooting
- The display isn’t turning on
- The screen is blank or there’s a problem with the image on the screen
- There’s no sound or there’s a problem with the sound
- Touch isn’t working as expected
- The pens and erasers aren’t working as expected
- iQ apps aren’t working as expected
- SMART software on connected computers isn’t working as expected
- The SMART OPS PC module isn’t working as expected
- The Intel Compute Card isn’t working as expected
- Contacting your reseller for additional support
- Certification and compliance
smarttech.com/kb/171554 3
Important information
Note
Refer to the
SMARTBoard MX and MX Pro series interactive displays installation and maintenance
guide
(smarttech.com/kb/171555) for important information about installing and maintaining the
display.
Warning
l
Do not open or disassemble the display. You risk electrical shock from the high voltage inside the
casing. Opening the casing also voids the warranty.
l
Do not stand (or allow children to stand) on a chair to touch the surface of the display.
l
To reduce the risk of fire or electric shock, do not expose the display to rain or moisture.
l
Do not insert objects inside the cabinet ventilation holes, because they could touch dangerous
voltage points and cause electric shock, fire or product damage which may not be covered by
the warranty.
l
Do not place heavy objects on the power cable. Damage to the cable could cause shock, fire or
product damage which may not be covered by the warranty.
l
If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass fragments
with care when disposing of them.
l
Disconnect all of the display’s power cables from the wall outlet and seek assistance from
qualified service personnel if any of the following occur:
o
The power cable or plug is damaged
o
Liquid is spilled into the display
o
Objects fall into the display
o
The display is dropped
o
Structural damage, such as cracking, occurs
o
The display behaves unexpectedly when you follow operating instructions
l
Before inserting or removing an OPS from the display, turn off the display using the switch at the
back of the display. See Open
Pluggable Slot computer (OPS) disclaimer for more information.