User`s guide

Symptom Causes Solution
Your finger or pen is
skipping as you draw.
This is most common on
the upstroke.
Use consistent pressure while drawing
digital ink.
Bright lights are
interfering with the
cameras.
Close blinds or shades or dim all halogen
lights and LEDs.
Your cameras require
calibration, possibly due
to temperature change
in the room.
Calibrate your interactive flat panel. (See
page 54.)
You try to erase using
something other than the
eraser, but you draw more
digital ink. One of the color
select button lights is
flashing.
You’re in Locked Ink
mode and all objects are
interpreted as pens.
Press a color select button that isn’t
flashing to exit Locked Ink mode.
OR
Remove the eraser from the eraser holder
to enable erasing while in Locked Ink
mode.
You try to erase with the
eraser, but you draw more
digital ink. You don’t see a
flashing light on the color
select module.
You’re using an edge of
the eraser.
Increase the contact area of your eraser.
You’re trying to draw digital
ink, but you see a circle
beneath your pointer and
you’re erasing digital ink.
Your interactive flat
panel is interpreting an
eraser.
Lift other fingers and the heel of your hand
from the interactive flat panel while you
write because the interactive flat panel is
interpreting them as an eraser.
OR
Use a smaller pointer, such as the pen.
C H A P T E R 8
Troubleshooting for your interactive flat panel
68