User Guide
Table Of Contents
- Cover
- Important information
- Contents
- Chapter 1 Welcome
- Chapter 2 Connecting a computer
- Chapter 3 Orienting the interactive whiteboard
- Chapter 4 Using the interactive whiteboard
- Chapter 5 Maintaining the interactive whiteboard
- Chapter 6 Troubleshooting
- Tips for resolving issues with general behavior
- Resolving common issues
- No image is projected on the interactive screen, or a “No Input” message appears
- The projected image is blurry or not the same size as the interactive whitebo...
- The interactive screen doesn’t respond to touch
- Touch or ink alignment is inaccurate, the pointer moves erratically, or gaps ...
- The SMART software icon doesn’t appear in the notification area
- A small red × appears on the SMART software icon
- The orientation procedure doesn’t proceed to the second point
- Using the connection wizard
- Using SMART Diagnostics
- Contacting SMART Support
- Certification and compliance
Chapter 1 Welcome
smarttech.com/kb/171660 9
Extending your USB cable
The 16' 5" (5 m) USB cable included with your interactive whiteboard is within the limit defined by the USB
standard for maximum length. However, if this cable isn’t long enough to reach from your computer to
your interactive whiteboard, you can use a bus-powered hub, such as the active USB extension cable
(Part No. USB-XT) to extend the USB connection.
Avoiding electromagnetic interference (EMI)
You can take some precautions to prevent EMI to your interactive whiteboard:
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Don’t route USB cables parallel to power cables.
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Cross USB cables over power cables at a 90º angle to reduce the risk of interference on the USB
cables.
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Don’t route USB cables close to common sources of EMI, such as electric motors or fluorescent
lighting ballasts.
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Don’t bend USB cables sharply.
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Don’t use USB plug adapters or passive USB wall plates.
Replacement parts
For a list of replacement parts for SMARTBoard M700 and M700V series interactive whiteboards, refer
to the service parts diagram.
Contact your authorized SMARTreseller (smarttech.com/wheretobuy
) to order standard replacement
parts for your interactive whiteboard.