SMART Podium™ 500 Series Interactive pen display User’s guide
Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Important information Before you install and use your interactive pen display, read and understand the safety warnings and precautions in this user’s guide. These safety warnings and precautions describe the safe and correct operation of your interactive pen display and its accessories, helping you to prevent injuries and equipment damage. Ensure that your interactive pen display is always being used correctly.
IMPOR T A N T IN F OR MA T ION C C A U TI ON –I N TE R A C TI V E P E N D I S P LA Y l Avoid excessive vibration of the interactive pen display or the tethered pen. Hitting or dropping the interactive pen display can damage the protective plate or other components. l Do not touch the screen with sharp or metallic objects that could scratch the screen. l Use only a damp cloth to clean the screen. Do not apply glass cleaner, organic solvents (such as alcohol), or even a mild detergent to the screen.
IMPOR T A N T IN F OR MA T ION l Do not connect or disconnect the video or power cable if the interactive pen display or your computer is on. If you do, you can damage the screen and/or the computer video card. l If you move the interactive pen display, adjust the stand to its full upright position, and then use both hands to hold the display unit and the stand separately.
IMPOR T A N T IN F OR MA T ION l Place the interactive pen display in a location where users will have clear and direct access to the main power plug, because they must be able to disconnect the unit at all times. Always disconnect the interactive pen display before you install any devices or perform any maintenance. l If possible, disconnect the interactive pen display before any thunderstorms.
Contents Important information Safety warnings and cautions Chapter 1: About your SMART Podium interactive pen display Your interactive pen display features Feature highlights Your SMART Podium interactive pen display Illuminated buttons Control panel Connection panel Chapter 2: Installing your SMART Podium interactive pen display System requirements Installing your interactive pen display Setting up your interactive pen display Orienting your interactive pen display Integrating other devices Chapter 3: Ins
C ON T EN T S Preventing condensation Chapter 6: Troubleshooting your SMART Podium interactive pen display Checking the power on your interactive pen display Power button indicator issues Checking the status on your interactive pen display Status indicator issues Tethered pen issues Image issues Control and writing issues Mac-specific issues Appendix A: Adjusting video settings with the on-screen display (OSD) menu Changing settings in the OSD menu OSD menu settings Appendix B: Hardware environmental compl
Chapter 1 About your SMART Podium™ interactive pen display Your interactive pen display features Feature highlights Software Tethered pen and magnetic pen rest SMART Ink Illuminated buttons Smooth Tilt Stand Interactive surface Power Power saving DViT technology Durable surface Cables Security USB disable HDCP Optional accessories Your SMART Podium interactive pen display Illuminated buttons Control panel Connection panel This chapter describes the features of your SMART Podium 500 series interactive pen
CHAPT ER 1 About your SMART Podium interactive pen display Your interactive pen display features Your SMART Podium 500 series interactive pen display features DViT technology on an LCD screen. DViT technology enables you to select, write and erase on the interactive pen display surface.
CHAPT ER 1 About your SMART Podium interactive pen display Feature highlights Refer to the following for more feature highlights. Software Your SMART Podium 500 series interactive pen display includes either SMART Notebook™ collaborative learning software or SMART Meeting Pro™ software. To use all the features of your interactive pen display described in this guide, go to smarttech.
CHAPT ER 1 About your SMART Podium interactive pen display Interactive surface Your interactive pen display has a liquid crystal display (LCD) screen and acts as an input and output device when you touch it with the tethered pen. The native aspect ratio is 16:9 with flexible scaling options to support 4:3 and 16:10. Power The interactive pen display uses a 12V DC power supply adapter, which comes with the unit. N N OTE The interactive pen display switches to the appropriate voltage automatically.
CHAPT ER 1 About your SMART Podium interactive pen display USB disable You can mechanically disable the USB A receptacles to prevent users from opening files from or saving files to USB drives using this receptacle. See smarttech.com/kb/170004 for more information. C C A U TI ON Only do this if you want to permanently disable the USB A receptacles. Once the USB receptacles are disabled, you cannot enable them again. HDCP Your SMART Podium 500 series interactive pen display is HDCP 1.3 compliant.
CHAPT ER 1 About your SMART Podium interactive pen display Component Description A Press the illuminated buttons for quick access to pen colors and Illuminated buttons other functions. See Using the illuminated buttons on page 31 for more information. B Interactive screen Displays your content on an 18.5" (47 cm) or 24" (61 cm) high definition progressive scan LCD display to show wide format video and high resolution images.
CHAPT ER 1 About your SMART Podium interactive pen display Illuminated buttons Use the following illustration to familiarize yourself with the buttons on the top of your interactive pen display. See Using the illuminated buttons on page 31 for more information.
CHAPT ER 1 About your SMART Podium interactive pen display Control panel Use the illustration below to locate the on-screen display (OSD) control buttons and connectors on the left side of your interactive pen display. Item Description A OSD control buttons Use to select and configure options in the on-screen display menu settings. See Changing settings in the OSD menu on page 55 for more information. B USB receptacles Use the three USB A 2.0 receptacles to connect USB devices.
CHAPT ER 1 About your SMART Podium interactive pen display Connection panel Use the illustration below to locate the connectors on the right side of your interactive pen display. Connector A Description Power cable receptacle Connects the power cable from your interactive pen display to a DC adapter. B Analog/Digital switch Switch to Analog if you’re using a VGA connection or to Digital if you’re using a DVI connection.
Chapter 2 Installing your SMART Podium interactive pen display System requirements For Windows® operating systems For Mac operating system software Video cards Monitors and projectors Installing your interactive pen display Setting up your interactive pen display Determining the best location for your interactive pen display Setting up your work area Changing the angle of your interactive pen display Removing and installing the Smooth Tilt Stand Orienting your interactive pen display Integrating other devi
CHAPT ER 2 Installing your SMART Podium interactive pen display For Mac operating system software l Mac OS X operating system software 10.4 or later l DVI or VGA video receptacle l Available USB receptacle N N OTES l You need a suitable video adapter to connect the VGA to DVI-A cable or the DVI-D to DVI-D cable. l For specific system requirements, see the release notes for your SMART Notebook software or SMART Meeting Pro software at smarttech.com/downloads.
CHAPT ER 2 Installing your SMART Podium interactive pen display N N OTE For more information on configuring your computer and operating system for use with multiple monitors, see your hardware and operating system documentation. Installing your interactive pen display To install your interactive pen display, refer to the Quick Connect guide that came with your product. You can also find this document on the SMART Support website at smarttech.com/kb/170009.
CHAPT ER 2 Installing your SMART Podium interactive pen display Take into consideration that the interactive pen display generates heat when it is turned on. To maintain a consistent operating temperature, do not block or cover any of the ventilation holes on the back of the unit. Other external factors can affect the interactive pen display, such as the heat generated by control systems or other electronic equipment. Make sure there is adequate airflow around the unit.
CHAPT ER 2 Installing your SMART Podium interactive pen display Removing and installing the Smooth Tilt Stand You can remove the interactive pen display from its stand. C C A U TI ON l Carefully set down the interactive pen display to ensure you do not damage the buttons. l Do not place the interactive pen display on a surface that can mark, scratch or damage the screen. g To remove the Smooth Tilt Stand 1. Place the interactive pen display facedown on a flat surface. 2.
CHAPT ER 2 Installing your SMART Podium interactive pen display 4. Insert and tighten the four screws to the VESA mount. Orienting your interactive pen display When the location of your pen touch is misinterpreted (ink appears a distance from the actual pen contact), orient your interactive pen display. g To orient the interactive pen display 1. Press Orient pen display.
CHAPT ER 2 Installing your SMART Podium interactive pen display 2. If the below tracking screen appears, press the tethered pen to the screen at the start of the track, and then use the tethered pen to draw a path to the end of the track. I I MPOR TA N T Do not rest your wrist or the palm of your hand on the screen because your touch will interfere with the orientation process. 3. Lift the tethered pen from the screen when you come to the end of the track.
CHAPT ER 2 Installing your SMART Podium interactive pen display 4. Use the tethered pen to press the center of the target. T TIPS o To accurately orient the screen, press the tethered pen to the screen near the first target. Slide the tethered pen across the screen to the center of the target. Briefly hold the tethered pen to the center of the target before removing the tethered pen from the screen. Repeat for each target that appears.
CHAPT ER 2 Installing your SMART Podium interactive pen display g To connect a projector or monitor For DVI operation, connect a second DVI to DVI video cable (not included) to the Video out receptacle located on the interactive pen display and the DVI-D or DVI-I Video Input connector on your other device. OR For VGA operation, connect a second VGA to DVI-A cable (not included) to the Video out receptacle located on the interactive pen display and the VGA Video Input connector on your other device.
Chapter 3 Installing SMART software Installing SMART Notebook software Installing SMART Meeting Pro software 21 22 You need to install SMART software on the computer that’s connected to your interactive pen display in order to use your interactive pen display.
CHAPT ER 3 Installing SMART software I I MPOR TA N T l Connect to the Internet before you install SMART software so that you can obtain a software activation key and download software updates. l Register your software to obtain a product key for activation. If you do not obtain a product key, you can use SMART Notebook software for 30 days. g To install SMART Notebook software and SMART Product Drivers 1. Place the included installation DVD in your computer’s DVD tray. The installation wizard appears.
CHAPT ER 3 Installing SMART software This software requires a computer with a Windows operating system. For specific system requirements, see the release notes for your SMART Meeting Pro software at smarttech.com/downloads. I I MPOR TA N T If you do not activate your software, you can use SMART Meeting Pro software for 30 days. g To download SMART Meeting Pro software and SMART Product Drivers 1. Go to www.smarttech.com/downloads. 2.
Chapter 4 Using your SMART Podium interactive pen display Turning your interactive pen display on and off Using the tethered pen Tethered pen components Writing or drawing digital ink Erasing digital ink Changing eraser settings Manipulating objects with the tethered pen Entering text on the interactive pen display Using the illuminated buttons Working with Ink Aware applications Viewing a list of Ink Aware applications Disabling Ink Aware Working with non-Aware applications Capturing and saving your notes
CHAPT ER 4 Using your SMART Podium interactive pen display Turning your interactive pen display on and off Use the following directions to turn your interactive pen display on and off. g To turn your interactive pen display on Press the Power button on the front left side of the interactive pen display. N N OTES l If the Power button indicator light on the front of the interactive pen display is off, the interactive pen display isn’t plugged in.
CHAPT ER 4 Using your SMART Podium interactive pen display T TIPS l When the tethered pen isn’t in use, place it in the magnetic pen rest on the front of your interactive pen display. l You can use SMART Notebook software or SMART Meeting Pro software to make your presentations interactive and dynamic. For more details on what you can accomplish with SMART Notebook software or SMART Meeting Pro software, see your SMART software’s online Help.
CHAPT ER 4 Using your SMART Podium interactive pen display Writing or drawing digital ink You can use the tethered pen to write or draw in digital ink over SMART Notebook software, SMART Meeting Pro software and other programs. g To write or draw digital ink 1. Pick up the tethered pen. 2. Press one of the Pen Color buttons from the illuminated button panel. A transparent layer (also referred to as the Ink Layer) appears as a frame around your screen. 3.
CHAPT ER 4 Using your SMART Podium interactive pen display Changing eraser settings You can change the default eraser size to either a larger or smaller eraser area. g To change eraser settings 1. Press the SMART software icon in the notification area (Windows computers) or the Dock (Mac computers), and then select Control Panel. OR Press the SMART Meeting Pro icon Panel. in the notification area, and then select Control The SMART control panel appears. 2. Press SMART Hardware Settings. 3.
CHAPT ER 4 Using your SMART Podium interactive pen display N N OTES l This pen gesture performs a standard mouse click. l This pen gesture starts programs if your operating system is set to start applications on a single click. g To double-click an object from the illuminated button panel, and then quickly press and release the object Press Select twice with the tethered pen.
CHAPT ER 4 Using your SMART Podium interactive pen display g To enter text with the on-screen keyboard 1. Select the area where you want to enter text. 2. Press Keyboard from the illuminated button panel. The on-screen keyboard appears. 3. Touch the tethered pen to the on-screen keyboard's keys to enter text. Using the illuminated buttons Press the following illuminated buttons to perform the following functions. Description Button Capture Press this button to launch the Screen Capture Toolbar.
CHAPT ER 4 Using your SMART Podium interactive pen display Working with Ink Aware applications When you write over an application that’s Ink Aware, the application recognizes your notes and integrates them into your file as an object or as typed text. SMART Notebook software and SMART Meeting Pro software are examples of Ink Aware applications. Microsoft Word, Excel® and PowerPoint® are also Ink Aware. To save your notes as part of the file in an Ink Aware application, save the file as you normally would.
CHAPT ER 4 Using your SMART Podium interactive pen display Disabling Ink Aware You can disable the Ink Aware features for a specific application or for all applications. N N OTE When you disable Ink Aware, the application becomes non-Aware. You can still write over your screen using the transparent layer, but the application won't recognize your notes or integrate them into your file. See Working with non-Aware applications below for more information on writing on the transparent layer.
CHAPT ER 4 Using your SMART Podium interactive pen display After you finish writing and drawing on the transparent layer, you can save or clear your notes. If you mistakenly clear your notes, you can restore them. N N OTE You can customize the transparent layer. For more information on how to use the transparent layer to draw over non-Aware applications, see your SMART Notebook software or SMART Meeting Pro software online Help. Capturing and saving your notes You can save your notes at any time.
CHAPT ER 4 Using your SMART Podium interactive pen display g To clear all notes from the screen Press Clear in the upper-right corner of the transparent layer. Restoring cleared notes If you mistakenly clear you notes, you can restore them. You can also restore them after you close the transparent layer. g To restore cleared notes on the Floating Tools toolbar (SMART Notebook software) or the SMART Business Press Undo Toolbar (SMART Meeting Pro software).
CHAPT ER 4 Using your SMART Podium interactive pen display g To customize the transparent layer 1. Press a Pen Color button from the illuminated button panel. A transparent layer appears over the current program. 2. Right-click, and then select Ink Layer Options in the menu that appears. The Ink Layer Settings dialog box appears. 3. Adjust the following settings: o Clear the Show border around ink layer check box to display the transparent layer without a border.
CHAPT ER 4 Using your SMART Podium interactive pen display I I MPOR TA N T Your SMART Podium 500 series interactive pen display supports only SMART GoWire auto-launch cable for SMART Meeting Pro 2.3 software . It does not support earlier versions or SMART GoWire auto-launch cable for SMART Notebook software. g To use a SMART GoWire auto-launch cable 1.
Chapter 5 Maintaining your SMART Podium interactive pen display Cleaning the screen Cleaning the camera windows and reflective tape Maintaining ventilation Preventing condensation 39 40 41 41 If you properly maintain your interactive pen display, it will provide years of use. Cleaning the screen Follow these instructions to clean the interactive pen display screen without damaging it or other product components. You should clean the screen once a week because dirt and dust can stick to the screen.
CHAPT ER 5 Maintaining your SMART Podium interactive pen display g To clean the screen 1. Shut down your computer, and then disconnect the power sources for your computer and your interactive pen display. 2. Wipe the screen with a lint-free, non-abrasive, anti-static cloth. Cleaning the camera windows and reflective tape The DViT technology in your display uses four cameras in the corners of the display and the reflective material between the screen and the bezels.
CHAPT ER 5 Maintaining your SMART Podium interactive pen display Maintaining ventilation Your interactive pen display requires ventilation to enable the fans to cool the unit. Dust buildup in the ventilation holes compromises cooling and leads to product failure. C C A U TI ON l Avoid setting up or using your interactive pen display in an area with excessive levels of dust, humidity or smoke. l Clean accessible ventilation holes with a dry cloth monthly.
Chapter 6 Troubleshooting your SMART Podium interactive pen display Checking the power on your interactive pen display Power button indicator issues Checking the status on your interactive pen display Status indicator issues Tethered pen issues Image issues VGA display issues Control and writing issues Mac-specific issues Removing ink preference files on Mac computers 44 44 46 47 47 48 50 51 52 53 This chapter provides you with the information necessary to solve simple issues that could occur with your i
CHAPT ER 6 Troubleshooting your SMART Podium interactive pen display Checking the power on your interactive pen display The Power button lights up to indicate whether power is reaching the interactive pen display. If the power button The interactive pen display is... indicator is...
CHAPT ER 6 Troubleshooting your SMART Podium interactive pen display Symptom The Power button indicator turns amber after being green for a time with no video output. Solution l l Make sure the length of the video cable doesn’t exceed 50' (15 m). Turn off your computer and make sure: o the video cable is correctly connected to the interactive pen display and the computer;.
CHAPT ER 6 Troubleshooting your SMART Podium interactive pen display Checking the status on your interactive pen display The Status indicator shows whether the pen is interacting with the display. If the Status indicator is... The interactive pen display is...
CHAPT ER 6 Troubleshooting your SMART Podium interactive pen display Status indicator issues If you encounter issues with the Status indicator, refer to the following table. Symptom The Status indicator is Solution l Make sure SMART Product Drivers are installed on your l computer (see Installing SMART software on page 21. Make sure SMART Board service is running on your computer. a. Open the SMART control panel, and then select About flashing green.
CHAPT ER 6 Troubleshooting your SMART Podium interactive pen display Symptoms You’re unable to double- Solution l Check the Status indicator. If it's red, see Status indicator l issues on the previous page for troubleshooting information. Adjust the Double-click Zone setting. click. a. Open the SMART Control panel, and then select SMART Hardware Settings > Mouse and Gesture Settings. b. Adjust the Double-click Zone setting, and then select Okay.
CHAPT ER 6 Troubleshooting your SMART Podium interactive pen display Symptoms Solution The display shows the “NO l SIGNAL” message. l l Make sure your computer is turned on. Make sure your computer isn’t in Power Management mode. To bring it out of Power Management mode, press any key on your keyboard, or touch the tethered pen to your interactive pen display.
CHAPT ER 6 Troubleshooting your SMART Podium interactive pen display Symptoms Solution Color quality is inaccurate Use the OSD options to return the current display parameters to the factory default settings. N N OTE See Adjusting video settings with the on-screen display (OSD) menu on page 55 When an image appears for Use a screen saver or other power management feature. a long time without refreshing the screen, an after image remains.
CHAPT ER 6 Troubleshooting your SMART Podium interactive pen display Symptom The display isn’t clear, and Solution l text or other portions of the screen appear blurred. l l l l The display and LCD panel l aren’t lined up. OR l The display size isn’t correct. N Make sure the video card’s resolution is 1366 × 768 if you’re using a SMART Podium 518 interactive pen display. Make sure the video card’s resolution is 1920 × 1080 if you’re using a SMART Podium 524 interactive pen display.
CHAPT ER 6 Troubleshooting your SMART Podium interactive pen display Symptom Solution Digital ink doesn’t appear as Check the customized pen settings in SMART Notebook software or you expect. SMART Meeting Pro software. For more information on setting digital ink properties, for example, color, line thickness, line style and transparency, refer to your SMART software’s online Help. Mac-specific issues If you encounter issues with your Mac operating system software, refer to the following table.
CHAPT ER 6 Troubleshooting your SMART Podium interactive pen display Removing ink preference files on Mac computers You can remove damaged ink preference files from your Mac computer to resolve some issues with handwriting recognition and digital ink. g To remove ink preference files from your Mac computer 1. Start your computer in Administration mode. 2. Select Apple menu > System Preferences > Ink, and then select to disable handwriting recognition. 3.
Appendix A Adjusting video settings with the on-screen display (OSD) menu Changing settings in the OSD menu OSD menu settings Display settings Display Alignment settings System settings 55 56 57 57 57 Your screen settings adjust automatically when you turn on your interactive pen display. This feature adjusts the vertical position, horizontal position and phase settings. You can also use the on-screen display (OSD) menu to adjust your screen settings.
APPENDIX A Adjusting video settings with the on-screen display menu g To change settings in the OSD menu 1. Press Menu on the control panel. The OSD menu appears. 2. Press and 3. Press Enter 4. Press and 5. Press Enter to browse to the sub-menu that contains the setting you want to change. to select the sub-menu. to browse to the setting you want to change. to select the setting, and then press Enter again to change the setting.
APPENDIX A Adjusting video settings with the on-screen display menu Display settings Menu item Function Contrast Adjusts the difference between the lightest and darkest areas of the image Brightness Adjusts the overall brightness of the image and background Sharpness Adjusts the sharpness of the image Color Mode Adjusts the color temperature of the entire screen Display Alignment settings Menu item Function Auto adjust Automatically adjusts the H Position, V Position and Clock Phase settings
Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
APPENDIX B Hardware environmental compliance Covered electronic devices Many U.S. states classify monitors as covered electronic devices and regulate their disposal. Applicable SMART Technologies products meet the requirements of the covered electronic devices regulations. China’s Electronic Information Products regulations China regulates products that are classified as EIP (Electronic Information Products).
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