User`s guide

Symptoms Solution
You’re unable to double-
click.
l Check the Status indicator. If it's red, see Status indicator
issues on the previous page for troubleshooting information.
l
Adjust the Double-click Zone setting.
a. Open the SMART Control panel, and then select
SMART Hardware Settings > Mouse and Gesture
Settings.
b. Adjust the Double-click Zone setting, and then select
Okay.
Image issues
If you encounter issues with the image on your interactive pen display, refer to the following tables.
For additional information about color issues, see the documentation that came with your operating
system or applications.
Symptoms Solution
The display shows no image
and the Power button
indicator is off.
l
Make sure the power adapter is connected.
The display shows no image
and the Power button
indicator is green.
l Ensure the video cable is properly connected.
l Use the OSD options to return the current display parameters
to the factory default settings See Adjusting video settings
with the on-screen display (OSD) menu on page 55
The display shows no image
and the Power button
indicator is amber.
l
Press the Power button to turn the interactive pen display on.
C H A P T E R 6
Troubleshooting your SMARTPodium interactive pen display
48