Warranty

©2012 Smarter Tools, Inc. All Rights Reserved
LIMITED WARRANTY
Effective April 1, 2012. Replaces all undated warranties and all warranties dated before April 1, 2012
Warranty Qualifications
Smarter Tools will register this warranty upon receipt of
your Warranty Registration Card and a copy of your sales
receipt from one of Smarter Tools' retail locations as proof
of purchase.
Please submit your warranty registration and your proof of
purchase within fourteen (14) days of the date of purchase.
Repair/Replacement Warranty
Smarter Tools warrants to the original purchaser that the
mechanical and electrical components will be free of
defects in material and workmanship for a period of two (2)
years or 200 hours (measured by the factory installed hour
meter) from the original date of purchase (90 days or 200
hours for commercial & industrial use). Transportation
charges on product submitted for repair or replacement
under this warranty are the sole responsibility of the
purchaser. This workmanship for a period of warranty only
applies to the original purchaser and is not transferable.
Do not return the unit to the place of
purchase
Contact Smarter Tools’ Customer Service and Smarter
Tools will troubleshoot any issue via phone or e-mail. If the
problem is not corrected by this method, Smarter Tools will,
at its option, authorize evaluation, repair or replacement of
the defective part or component at a Smarter Tools Service
Center. Smarter Tools will provide you with a case number
for warranty service. Please keep it for future reference.
Repairs or replacements without prior authorization, or at
an unauthorized repair facility, will not be covered.
Warranty Exclusions
This warranty does not cover the following repairs and
equipment:
Normal Wear
Generators need periodic parts and service to
perform well. This warranty does not cover repair
when normal use has exhausted the life of a part
or the equipment as a whole.
Installation, Use and Maintenance
This warranty will not apply to parts and/or labor if
this generator is deemed to have been misused,
neglected, involved in an accident, abused, loaded
beyond the generator's limits, modified, installed
improperly or connected incorrectly to any
electrical component. Normal maintenance such
as spark plugs, air filters, adjustments, fuel system
cleaning and obstruction due to buildup is not
covered by this warranty.
Other Exclusions
This warranty excludes:
• Merchandise sold as reconditioned, used as
rental equipment, or floor/display models sold
without packaging and/or missing parts or
components.
• Repair and transportation costs of merchandise
determined not to be defective.
• Cosmetic defects such as paint, decals, etc.
• Wear items such as filter elements, o-rings, etc.
• Accessory parts such as starting batteries, and
storage covers.
• Failures due to acts of God and other forces of
nature beyond the manufacturer's control.
• Problems caused by parts that are not original
Smarter Tools parts.
This warranty does not apply to generators used for
prime power in place of a utility.
Limits of Implied Warranty and
Consequential Damage
Smarter Tools disclaims any obligation to cover any loss of
time, use of this product, freight, or any incidental or
consequential claim by anyone from using this generator.
THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
A unit provided as an exchange will be subject to the
warranty of the original unit. The length of the warranty
governing the exchanged unit will remain calculated by
reference to the purchase date of the original unit.
This warranty gives you certain legal rights which may
change from state to state. Your state may also have other
rights you may be entitled to that are not listed within this
warranty.
Some states do not allow the exclusion, so it may not apply
to you.
Contact us at:
Smarter Tools Customer Service
12195 Harley Club Drive
Ashland, VA 23005
[phone]
[e-mail]