Installation Guide
Troubleshooting.
I can’t setup my kettle on my wi network.
- Move your product to a dierent location within your kitchen as its performance may by aected by the range
of your wi network.
- The light sensing technology that allows your product to connect to your router can also be aecting by ambi-
ent light. Avoid conguring the Product with the app in bright places and ensure the phone covers the LED light
on the control panel.
- Check that your network setup meets the requirements for the product. It is compatible with 2.4ghz routers
only. Please re-attempt set-up.
- Please check that you have entered the correct wi password when setting up in the app, this is case sensitive.
It will not turn on.
- Check that the power source is plugged in and turned on. If your product has been used frequently, we recom-
mend descaling the coee machine. See care and cleaning instructions.
It keeps disconnecting from the app.
Move your kettle to a dierent location within your kitchen as its performance may by aected by the range of
your wi network. This can be caused by thick walls and other objects interfering with the signal.
Checking your product rmware version.
To check the rmware version that is currently installed on your device please connect to the app and check the
product settings.
Due to continuous product improvements and app updates, please see the in app instructions and
support for full troubleshooting advice. Alternatively, please visit www.smarter.am/support.