user manual

LampLinc Owner’s Manual
Problem Possible Cause Solution
LampLinc can turn off
a Responder, but
nothing happens when
I send an ON
command from
LampLinc.
The Responder may be
Linked at its off state.
Re-Link the Responder to LampLinc, while the
Responder’s load is on. See the Responder’s
Owner’s Manual for more detailed Linking
instructions.
The Controller can
turn off LampLinc, but
LampLinc does not
turn on when I send
an ON command from
the Controller.
LampLinc may be Linked
at its off state.
Re-Link LampLinc to the Controller, while the load
is on. See Linking an INSTEON Controller to
LampLinc.
The bulb filaments are vibrating. Use rough-
service, 130 Volt, or appliance-grade bulbs to
reduce the noise.
The load is buzzing
when on or dim.
The dimming component
inside LampLinc “chops”
the power line sine wave
to reduce the power.
Run LampLinc in the full-on mode or switch to a
non-dimming INSTEON ApplianceLinc (#2456S).
The load only turns off
when I tap a button on
the Controller but I
can brighten or dim it.
The On-Level may be set
to very dim or fully-off.
Re-Link LampLinc to the Controller at a brighter
On-Level. See Linking an INSTEON Controller to
LampLinc.
The load doesn’t
appear to turn on right
away.
The Ramp Rate may be
set too slow.
Set a shorter Ramp Rate. See Setting the Ramp
Rate.
Unplug LampLinc for 10 seconds and then
reinstall.
LampLinc is locked
up.
A surge or excessive
noise on the power line
may have glitched it.
If the above doesn’t work, perform a factory reset.
See Resetting LampLinc to its Factory Default
Settings.
The lamp does not
turn on when I
manually activate the
lamp’s switch.
The Load Sensing feature
may have been disabled
Re-enable the Load Sensing feature. See
Enabling/Disabling Load Sensing.
The load is not being
controlled by
LampLinc.
The load may not be
getting power.
Make sure the load’s built-in switch is in the on
position.
If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are
having with LampLinc, please call:
INSTEON Gold Support Line
800-762-7845
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