INSTEON Hub Owner’s Manual
Contents Getting Started INSTEON Hub 4 Device Overview Installation Download the App Create an Account Optional Wall Mounting INSTEON App INSTEON App on iOS INSTEON App on Android INSTEON App on Windows Hardware Reset Network Reset Factory Reset Appendix Specifications Troubleshooting Certifications and Warnings Product Warranty 5 7 11 15 20 21 25 28 29 30
Getting Started Everything you need to quickly get up and running.
INSTEON Hub Device Overview Status LED Linking/Idle Unlinking Installation Connect your Hub to the internet and a power outlet using the cables provided. Avoid switched outlets or filtered power strips. Ethernet Port Factory Reset Power Ethernet Cable X Power Cable Download the App From your mobile device, download and install INSTEON for Hub from your device’s app store.
Optional Wall Mounting 1 Print out this page and use it as a template to drill mounting holes. 2 Hang the Hub on two screws by aligning the hanger slots and sliding down.
INSTEON App Use the INSTEON App to configure and control your INSTEON Hub. Everything from adding a device to controlling your thermostat is handled through your mobile device.
INSTEON App on iOS The INSTEON app on iOS uses a right-hand drawer to navigate between Check-In, Favorites, Rooms, Scenes, Thermostats and Settings. You can also add and edit devices, rooms and scenes from the drawer. Check-In An at-a-glance overview of all of your INSTEON sensors. Sensors are white when closed and red when triggered. Favorites A customizable screen where you can place your most used devices, scenes and sensors.
INSTEON App on iOS Rooms Let’s you group devices into rooms for easier navigation. Thermostat Displays your INSTEON Thermostat. For homes with multiple thermostats, you can configure the default from settings. Scenes Automatically displays all of the scenes that have been created. Settings Your one-stop-shop for Hub and INSTEON account settings and configuration. You can also find in-app help here.
INSTEON App on iOS Controlling a Device Tap the arrows to adjust in 10% increments Adjust the brightness in 1% increments Turn a device on or off, regardless of brightness Monitoring a Sensor Indicates that your sensor is OK Indicates that your sensor has been triggered Indicates that the Hub has lost contact with your sensor 9
INSTEON App on iOS Controlling a Scene Tap to turn the scene on or off Tap to edit the scene Controlling a Camera Use the arrows to pan and tilt your camera 10
INSTEON App on Android The INSTEON app on Android uses tabs to navigate between Check-In, Favorites, Rooms, Scenes, Thermostats and Settings. You can add and edit devices, rooms and scenes from the settings button. Check-In An at-a-glance overview of all of your INSTEON sensors. Sensors are white when closed and red when triggered. Favorites A customizable screen where you can place your most used devices, scenes and sensors.
INSTEON App on Android Rooms Let’s you group devices into rooms for easier navigation. Thermostat Displays your INSTEON Thermostat. For homes with multiple thermostats, you can configure the default from settings. Scenes Automatically displays all of the scenes that have been created. Settings Your one-stop-shop for Hub and INSTEON account settings and configuration. You can also find in-app help here.
INSTEON App INSTEON App on Android Controlling a Device Tap the arrows to adjust in 10% increments Adjust the brightness in 1% increments Turn a device on or off, regardless of brightness Monitoring a Sensor Indicates that your sensor is OK Indicates that your sensor has been triggered Indicates that the Hub has lost contact with your sensor 13
INSTEON App on Android Controlling a Scene Tap to turn the scene on or off Tap to edit the scene Controlling a Camera Use the arrows to pan and tilt your camera 14
INSTEON App on Windows The INSTEON app on Windows Phone uses a six-screen carousel to switch between Quick View, Favorites, Rooms, Scenes, Thermostats and Settings. Quick View An at-a-glance overview of all of your INSTEON sensors. Sensors are green when closed and red when triggered. Favorites A customizable screen where you can place your most used devices, scenes and sensors.
INSTEON App on Windows Rooms Let’s you group devices into rooms. Also the location for All Devices which displays every device added to your house. Thermostats Displays your INSTEON Thermostat. For homes with multiple thermostats, you can configure the default from settings. Scenes Automatically displays all of the scenes that have been created. Settings Your one-stop-shop for Hub and INSTEON account settings and configuration. You can also find in-app help here.
INSTEON App on Windows Controlling a Device Tap the arrows to adjust in 10% increments Adjust the brightness in 1% increments Turn a device on or off, regardless of brightness Monitoring a Sensor Indicates that your sensor is OK Indicates that your sensor has been triggered Indicates that the Hub has lost contact with your sensor 17
INSTEON App on Windows Controlling a Scene Tap to turn the scene on or off Tap to edit the scene Controlling a Camera Use the arrows to pan and tilt your camera 18
Hardware Reset A network reset will restore the default network configuration to the Hub. A factory reset will erase all links stored in the device’s database as well as any customized properties.
Network Reset 1 Slowly tap the set button ten times. The Hub will double-beep. 2 The ethernet port status LEDs will briefly turn off and then return to normal. 10x Your Hub has been restored to default network settings.
Factory Reset 1 Prior to performing a factory reset, you must delete your user account from INSTEON Connect. 2 From Settings, tap Account 4 Disconnect power from the Hub Navigate to settings 3 Tap Delete Account. This cannot be undone and will erase your home from INSTEON Connect.
Factory Reset 5 Press and hold the set button while reconnecting power. The Hub will emit a long beep. 6 When the long beep ends, release the set button. The Hub will double-beep. LONG Your Hub has been restored to factory settings.
Appendix Everything else you might need to know about your INSTEON product.
INSTEON Glossary Controller Responder Blinking The INSTEON transmitter The INSTEON receiver LED turning on and off repeatedly Dual-Band An INSTEON device that can send and receive both INSTEON powerline signals and INSTEON radio frequency signals Ramp Rate The speed at which the load fades on or off On-Level The preset brightness level a device will return to when turned on INSTEON A dual-band, mesh networking technology developed by Smarthome/INSTEON.
Specifications General Available Colors Brand: White INSTEON FCC ID Industry Canada Manufacturer Product No.: Patent No.: UPC: Warranty: 2245-222 US 2245-422 France 2245-432 Germany 2245-442 UK 2245-522 Australia/New Zealand Protected under US and Foreign Patents (see www.insteon.
INSTEON Powerline Device INSTEON Powerline Frequency Yes 131.65 KHz INSTEON RF Device Yes Maximum Controlled Scenes 400 Maximum Scene Memberships 400 Multi-Link Support Yes Multi-Unlink Support Yes RF Beacon Yes Radio Frequency Radio Frequency Range Scene Commands Supported as Controller Scene Commands Supported as Responder 915 MHz US 869.85 MHz Europe 869.85 MHz UK 921.
Operating Temperature Range Set Button Storage Temperature Range Weight 32º to 104º F 0º to 40º C Yes -4º to 158º F -20º to 70º C 5.2 oz Electrical Power Consumption Supply Voltage <0.
Troubleshooting Unable to create an INSTEON Connect account using your smartphone There is most likely an internet connection issue between your mobile device and the INSTEON Hub Try this: • Make sure your internet connection is working by trying to browse a website on your mobile device • Look for any typos in your email address that might prevent the account from creating; if you are missing the “@” symbol or “.com,” add them. INSTEON connect requires a full, valid email address.
Certifications and Warnings Read and understand these instructions before installing and retain them for future reference. This product is not designed or approved for use on powerlines other than 120-277VAC, 50Hz or 60Hz, single phase. Attempting to use this product on unapproved powerlines may have hazardous consequences. • Use only indoors or in outdoor rated box • This product may feel warm during operation. The amount of heat generated is within approved limits and poses no hazards.
Product Warranty Limited Warranty Seller warrants to the original consumer purchaser of this product that, for a period of two years from the date of purchase, this product will be free from defects in material and workmanship and will perform in substantial conformity to the description of the product in this Owner’s Manual. This warranty shall not apply to defects or errors caused by misuse or neglect.