User's Manual

Page 26 of 60 2334-2xx- Rev: 12/13/2012 1:54
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Other modules are loading
down the signal.
Move the other modules or the Controller to another
outlet.
Add new INSTEON devices or move around
existing INSTEON devices. All INSTEON devices
act as INSTEON network repeaters.
Keypad is not Linking to or
working with an INSTEON
Controller or device.
The INSTEON signal may be
too weak.
Make sure you are not experiencing interference
with older X10 BoosterLinc technology. Upgrade to
INSTEON-compatible BoosterLinc modules
(#4827).
Keypad doesn't always
respond to an INSTEON
Controller.
The INSTEON Controller may
have been reset without first
Unlinking Keypad from it.
Re-link Keypad to the INSTEON Controller. See
Linking an INSTEON Controller to Keypad
.
Install a power line signal blocker in your home to
keep X10 signals from neighboring homes from
interfering. Consider not using Keypad in X10
mode.
The light turned on by
itself.
Another Controller, a timer, or
stray X10 signals triggered
Keypad.
If the above doesn't work, perform a factory reset.
See Resetting Keypad to Its Factory Default
Settings.
The controlled light does
not appear to turn on or off
right away.
The Ramp Rate may be set too
slow.
Set a shorter Ramp Rate. See Setting the Ramp
Rate.
Install a power line noise filter between the load and
Keypad.
Install additional INSTEON devices to boost the
INSTEON signal.
Keypad turns on, but not
off, using another
Controller.
The load is producing electrical
noise that is interfering with the
Keypad reception of power line
signal.
Increase the X10 signal strength with an INSTEON-
compatible X10 booster to overcome the power line
noise.
My light only turns off
when I tap a button on
Keypad, but I can brighten
and dim it.
The On-Level may be set to
fully-off or very dim.
Set a brighter On-Level. See Setting the On-Level
.
Remove the X10 Primary Address or X10 scene
address from Keypad. See Removing the X10
Primary Address or Remotely Removing an X10
scene Address.
When I try to turn on my
light with another
Controller, the light turns
on, then back off.
Keypad may be set up with an
INSTEON On-Level at a high
brightness and an X10 Primary
or scene address On-Level at a
low brightness.
Remove the X10 address from the button on your
INSTEON Controller so it doesn't send both
INSTEON and X10 commands.
If the INSTEON device is still available, Unlink it
from Keypad. See Unlinking a Controlled INSTEON
Device from Keypad.
When I press a button on
Keypad, it takes a long
time for other INSTEON
devices it is controlling to
respond.
You may have removed an
INSTEON device that Keypad is
trying to operate. Keypad is
retrying the missing INSTEON
device.
Perform a factory reset. See Resetting Keypad to
Its Factory Default Settings.
Keypad doesn't respond to
X10 address A1 when I
first set it up.
Unlike previous X10-only
products, Keypad does not have
an X10 Primary Address set up
at the factory.
Set up an X10 Primary Address. See Setting the
X10 Primary Address.
I'm having difficulty
performing advanced X10
programming.
The X10 "MNOP" house and
unit codes were sent in the
wrong order.
Don’t hold down the buttons on your X10 controller
too long, to avoid duplicate codes being sent.