User's Manual

Page 12 of 13 Rev: 12/7/2011 3:09 PM
Maximum Fan Load 1 Amp
Safety Approved ETL
Troubleshooting
Problem Possible Cause Solution
FanLinc may be out of range
Try moving an Access Point or other plug-in module
closer to FanLinc
The INSTEON signal may not be
getting to the “vicinity” of Responder
Make sure phases are bridged, Add additional
INSTEON devices and/or move around existing
INSTEON devices
Large appliances, such as refrigerators
or air conditioners, may be producing
electrical noise on the power line
FanLinc won’t add as a
scene responder
Other electrical devices, such as
computers, televisions, or power strips,
may be absorbing the INSTEON signal
Install a power line noise filter (e.g. #1626-10) to
filter electrical noise and minimize signal attenuation
Ramp Rate may be Extremely Slow
Add to scene again, with fast Ramp Rate
Pull chain on fan light is not in “ON”
position
Use pull chain to turn light on
FanLinc will not turn on
light
Controller may be Linked at OFF Add to scene again, at desired brightness
Remove all unused Responders from the Controller.
HINT: If you are using HouseLinc software, you can
easily check scene membership and eliminate
unnecessary Links
FanLinc is taking a long
time to respond to scene
triggers
Controller may be sending commands
to a Responder(s) that is no longer in
use
If the above doesn’t work, perform a factory reset
on the Controller
Fan speed is too slow or
does not turn on
Pull chain on fan is not set to HIGH Use pull chain to set fan to highest speed setting
The light is buzzing when
on or dim.
The light dimming component inside
FanLinc “chops” the power line sine
wave to reduce the power.
The bulb filaments are vibrating. Use rough-service,
130 Volt, or appliance-grade bulbs to reduce the
noise.
Power cycle: Turn appropriate circuit breaker Off,
wait 10 seconds and turn back on
FanLinc is no longer
responding.
Glitch
Perform a factory reset on FanLinc and set up links
again
If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are having with
FanLinc, please call: 800-762-7845