User's Manual
Table Of Contents
- 1 Introduction 4
- 2 VIU-811 Product Overview 5
- 3 VIU-811 Technical Specifications 7
- 4 Basic Troubleshooting Guide 9
- 5 FCC RF Exposure Information and Statement 10
- 1 Introduction
- 2 VIU-811 Product Overview
- 3 VIU-811 Technical Specifications
- 4 Basic Troubleshooting Guide
- 5 FCC RF Exposure Information and Statement
9
CONFIDENTIAL AND PROPRIETARY
Version: 5
VIU-811 User Manual
4 Basic Troubleshooting Guide
This section describes the problems that may arise while using the VIU-811.
4.1 VIU-811 BASIC TRO UBLESHOOTING
This section describes the problems that may arise during Election day.
ID
Component
Problem/Symptom
Description
Solution Description
1
Power -
Cannot Turn
On the VIU
Pressing the power button
does not turn on the device.
The device may have run out of
battery. Connect the device to a power
outlet and let the battery charge for at
least 6 hours.
2
Thermal
Printer
The printer does not work,
or paper is stuck.
1. Open the printer slot.
2. Carefully remove thermal printer
paper obstruction.
3. Close the printer slot.
4.2 MAINTENANCE & RE PAIR
4.2.1 MAINTENANCE
• Avoid any broken socket. Retain from connecting any other devices to the same
socket.
• Avoid any liquids and food near the VIU-811.
• If you need to move the VIU-811 always grab it with both hands.
• DO NOT expose the VIU-811 to high temperatures, direct sunlight, dust or humidity.
As long as possible it must be operated in dry, cool and a covered from sunlight.
4.2.2 REPAIR PROCEDURES
The VIU-811 should only be repaired by authorized personnel. To guarantee the warranty of
the devices do NOT open the devices or attempt to open any of the internal components.