User's Manual

FAQ
OPERATIONSAFETY OVERVIEW SETUP
58
SS LINK User Manual www.newsmartsafe.com
10 FAQ
1. How to save power?
• Please turn o󰀨 the screen while the tablet keeps idle.
• Set a shorter standby time.
• Decrease the brightness of the screen.
• If WLAN connection is not required, please turn it o󰀨.
2. Communication error with vehicle ECU?
Please conrm:
1. Whether the VCI dongle is correctly connected.
2. Whether ignition switch is ON.
3. If all checks are normal, send vehicle year, make, model and VIN number to us
using Diagnostic Feedback feature.
3. Failed to enter into vehicle ECU system?
Please conrm:
1. Whether the vehicle is equipped with this system.
2. Whether the VCI dongle is correctly connected.
3. Whether ignition switch is ON.
4. If all checks are normal, send vehicle year, make, model and VIN number to us
using Diagnostic Feedback feature.
4. How to reset the tablet?
Resetting may cause data loss. Before doing so, please make sure important data
and information has been backed up.
Do the following to reset the tablet:
1. Tap Others -> Tablet Setting -> System -> Reset options.
2. Tap Erase all data (factory reset).
3. Tap RESET TABLET.
4. Tap ERASE EVERYTHING to start resetting until the tool automatically reboots.
5. What to do if the language of vehicle diagnostic software does not match the