DIC-23216 MANUAL
Installation As the battery may not be fully charged out of the box, it is recommended to plug the doorbell into the mains using the pre-installed power cable and power supply during set-up. The main button will light up white during charging. The power cable comes pre-installed to easy set-up out of the box. You can keep this connected and keep the doorbell powered from the mains or you can remove it for full wire free use and charge the doorbell every 4-6 months depending on use.
4. At the bottom, press the right hand power button for 2 seconds to turn on the device. The main button will start to flash blue and white. 5. Open the MicroSD card cover to reveal the MicroSD card slot.
Smartwares View App Set-up (iOS) 6. Download the Smartwares View App and install it. You must allow notifications to receive Alerts on your device! 7. Open the Smartwares View App and touch the plus icon on the screen to begin set-up. 8. Type a name for your doorbell under system name. 9. Click the QR code under DID and click “Allow” to open the camera on your phone. 10. Point the camera at the QR code label on the back of the doorbell to scan it. This will automatically fill the ‘DID’ field. 11.
12. On Wi-Fi setup click SET-UP. 13. Ensure your doorbell is still flashing blue and white and then click “Next”. If it is not flashing blue and white, then press the power button twice to turn it back on. 14. Go to your phone Wi-Fi settings and select your required network from the list, then return to the app to enter the password for the network. If your phone only has one Wi-Fi network stored then this will already be shown. Enter the password for the network. 15.
Smartwares View App Set-up (Android) 6. 7. 8. 9. 10. Download the Smartwares View App and install it. Open the Smartwares View App and touch the plus icon on the screen to begin set-up. Type a name for your doorbell under system name. Click the “Scan DID Label” and allow the app access to your camera on your phone. Point the camera at the barcode label on the back of the doorbell to scan it. This will automatically fill the ‘DID’ field. 11. Now enter the default Security code 123456 and click ‘Save’.
12. On Wi-Fi set-up click SET-UP. 13. You will be prompted to turn off your mobile data. This is to force the device to connect to the Wi-Fi of the doorbell. You can turn this back on after set-up. Return to the app and click “Start”, your device will connect to the doorbell. 14. Click the magnifying glass in the wireless network box to search for nearby Wi-Fi networks. 15. Click the network you want to connect the doorbell to and type the network password. 16. Once connected, the doorbell will ring. 17.
Wall mounting 1. 2. Now the doorbell is working, test it in your ideal location making sure you are happy with the view from the camera. Using the wall fixing base as a template, mark and drill 3x holes using a 6mm drill bit. 3. Secure the wall fixing base to the wall using the wall plugs and screws provided. 4. 5. 6. If using the power cable, drill a hole to allow the power cable to go through the wall. Feed the cable through the backplate and wall.
Included in the box is a power cable that can be used to connect bell to a power supply as an alternative for continuous battery mode. Connect the power cable to the power connection terminals on the rear of the doorbell and using the cable connectors supplied connect this to your power supply MAX AC: 9V – 36V / DC: 12V- 30V. Wired Connections C2-C1 = 0v door/ gate contact controlled via the app using lock 2. Any door lock / motor used here will require its own power supply. AC/DC:12~30V Max. 2A.
Smartwares View app overview Note: The screenshots in this manual may look slightly different from the app you are using. This is because there are different versions of the app for iOS and Android, and because the app is updated regularly. Start screen The start screen offers you an overview of your Smartwares Wi-fi video doorbell and other compatible Smartwares cameras you may have installed. From this screen you have access to different functions: • List of all registered cameras.
Adding a video doorbell Tap to add a video doorbell or other compatible Smartwares camera. Advanced Settings Tap . The additional setup selection icons will appear. Now tap advanced settings. Tap to access the again to exit. Note: If the device is in power saving mode, you will not be able to access the advanced settings. Wake the device first by going to live view mode. Now you will be able to access the advanced settings menu.
Setup PIN Lock If you choose to enable the PIN lock function, you are required to enter the PIN code every time when launching the app. 1. Select "Enable lock when starting" and enter your PIN code. 2. Confirm the PIN code entered. (iOS) Note: If you forget the PIN code, please delete and reinstall the app. Notifications For iOS If you want to enable/disable notifications, please follow the steps below: 1. Launch Settings from your Home screen. 2. Tap “ Notifications”. 3.
For Android If you want to enable/disable notifications, please follow the steps below. Note: The internet connection and wireless network speed may influence the performance of the push notification service. Video hardware acceleration Turn video hardware acceleration on for faster performance. Please tu rn this off if you experience any graphical glitches. About app/API version info Tap “about” to check the app version.
Live view page Microphone on/off Phone mode Snapshot Tap once to speak with a visitor, tap again to mute. Tap once to switch from hands-free talking mode to phone mode, tap again to switch back to hands-free mode. In phone mode, you can hold your phone up to your ear when talking to a visitor. Tap to take a snapshot. Snapshots are saved to your mobile device. Mute Tap once to mute the audio coming from the door unit. Tap again to resume. Record Tap to start a recording.
Hands-free Mode Phone mode with one-way audio Hands-free mode with two-way talk Phone mode with two-way talk
Event video playback The recorded video is automatically saved to the memory card. You can access the files for playback. Tap on the main page. Tap and the date/time filter will appear. You can define the period to display all available recorded files for playback. All available events will be stored on the MicroSD card. The number of available events will depend on the memory card storage capacity.
For playback, select the file from either the local or the cloud event section. During the playback you can tap the pause button to pause/resume the playback. The local network conditions may cause improper video playback, resulting in a black screen. If this happens please leave the playback mode and try again later when the internet conditions have improved. We strongly suggest using a good Wi-Fi connection for better performance playback.
Delete Select the file(s) and tap the delete icon. It’s possible to delete multiple files at once. Check the video clip Then tap the trash can icon Answering a call A pop-up like you see on the left will appear on your mobile device when a visitor presses the doorbell button on you video doorbell. • Tap “Ignore” to ignore the call. • Tap “Accept” to answer the call.
Advanced settings This chapter explains the advanced settings for the administrator. The administrator is the one who owns the administration password and has full control over the Wi-Fi video doorbell. The administrator can access all functions and settings, while normal users can only receive the surveillance images for live view, capture video recordings and cannot manage the camera settings.
Admin password The Admin Password is a specific security code for the administrator to edit the advanced settings. The default admin password is 123456. This function allows you to change the default admin password into your personal admin password. For the protection of your system configuration, you need to enter the admin password when changing the advanced settings. We strongly suggest that you change the admin password periodically.
Cloud settings (DIC-232116 only) In this section you can manage cloud storage of your footage. Creating a cloud storage account If you choose not to create a cloud account at when you first set up the device, you can do it at later moment. The app automatically detects the fact that cloud storage isn’t available and directs you to the in-app wizard. Follow the in-app instructions to configure your private cloud, using your personal Google Drive or Dropbox account as storage.
Device Management Enter here to see all devices registered under the cloud account. You can disconnect the selected device with an existing Google Drive or Dropbox account and then bundle the device to new Google Drive or Dropbox account. You can also remove the camera from the cloud account to stop using Google Drive or Dropbox as cloud storage. The video files will then be recorded to the memory card. SD card overwrite This function will overwrite the old files when the MicroSD card is full.
Record mode Choose if the device takes a snapshot or records a video when motion is detected. Video framerate This section allows you to set the frame rate of the recorded video. A higher frame rate will result in a larger video file, but will provide smoother quality for playback . iOS Android Video resolution This section allows you to change the resolution of recorded video. There are two options you can select, VGA or HD. To get better quality you should select HD video.
Video Brightness This setting allows you adjust the brightness level of the recorded video for the best results, with level 1 being the darkest and level 7 being the brightness. iOS Android Record cycle time This section allows you setup the length of time for video recording. The longer length of video record will consume more battery power and take longer to upload to the cloud, which also consume additional battery power.
Environment mode Choose between 50 or 60 Hz, depending on your region. If you are in Europe, you should select 50Hz. Device remote access Allow remote access to the device. Turn this off to save battery. When this is turned off, you won’t be able to turn on live view remotely. Power saving time Select the length of time for the device to stay awake after a trigger. This is useful only when the device is battery powered, because selecting a shorter period of time can preserve more battery power.
Ringtone This section allows you to select a melody for your video doorbell. There are five different melodies you can select. Volume You can adjust the volume from completely muted to maximum volume. Relay trigger duration In this section you can set the trigger time for your door, gate or doorbell to 1, 3 or 5 seconds respectively.
Door chime melody Choose a melody for your paired chime (sold separately). Audio effect (Android only) If you have issues with echoes when using two-way audio, enable the acoustic echo canceler function. Pairing with a Smartwares chime You can pair you video doorbell with a separate chime. This way you get notified in your home if anyone presses your doorbell, even when you are away from your phone. We recommend the Byron BY501, 504 and 601.
Trouble shooting IF SOLUTION You are not able to connect · Please put the device in close proximity to the Wi-Fi router. the video doorbell to your · The device only supports 2.4GHz, it does NOT support a 5GHz Wi-Fi network network. Please make sure that the Wi-Fi network is on a 2.4G frequency. · If you are using Android 8 (Oreo), turn off mobile data before setup, turn it on again when you’re done. You need more instructions · Please check our installation videos on YouTube.
Product specification Wireless Network Transmission Frequency Transmission Range Image Sensor Remote Live-view Wi-Fi 802.11b/g/n 2.
