User manual

Troubleshooting
36
o The SMCWMR-AG is a UPnP compatible product. There are
multimedia applications available from third parties that may
also be UPnP compatible. If you have any of this type of applications
installed on your host PC, there will be a conflict
and incorrect
menus will appear on your TV user interface.
You will need to
disable and/or uninstall the third party software
before you can
successfully utilize the full functionality of the
SMCWMR-AG.
o You need to manually edit the tag information of your MP3s.
You can do this using the Musicmatch Jukebox software.
o There are several factors to take into consideration when playing
videos. The MPEG standard leaves the method of encoding up to
the developers. Therefore all videos will not have the same
quality.
o This depends on the quality and encoding of the video you are
trying to play. Some videos have very low resolution or frame rates
and as a result, they may not be displayed properly on the TV.
o The SMCWMR-AG supports videos that are encoded in NTSC
format.
This standard calls for videos with resolution of 352x240.
Videos recorded in other formats (such as PAL or SECAM) will not
be displayed properly unless your television supports those formats.
If your video begins to play black & white, you should stop the
video by pressing the [Stop] button on your Remote Control.
The [Main] menu shows selections that are not shown in the
manual.
While navigating the audio menus, the songs are not listed
with proper track names, genres or album titles.
Some videos appear to be clearer or have better sound
than others.
Some videos are not displayed full screen or are black & white.