USER GUIDE SMCDSP200 / SMCDSP205 TigerVoIP™ Desktop SIP Phone
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C SMC’s Limited WARRANTY Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C COMPLIANCES Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C EC Declaration of Conformity SMC contact for these products in Europe is: SMC Networks Europe, Edificio Conata II, Calle Fructuós Gelabert 6-8, 2o, 4a, 08970 - Sant Joan Despí, Barcelona, Spain.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C Table of Contents 1 2 3 Introduction....................................................................................................................................................... 1 1.1 Hardware Overview ...................................................................................................................... 1 1.2 Feature Overview ..........................................................................................
1/29/2008 3.4.11 3.5 VoIP Phone Administration Guide MAG-07010 Rev. C Daylight Settings ................................................................................................................ 18 Network....................................................................................................................................... 19 3.5.1 Network Status................................................................................................................... 19 3.5.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 1 Introduction This administration guide is for the VoIP Phone, SMCDSP-200 & SMCDSP-205. This administration guide explains the keypad instructions, web configuration and command line configuration for the SMC IP Phones. Before using each device, some setup processes are required to make the VoIP Phone work properly. Please refer to the Setup Menu for further information. 1.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C ․ 2 Keypad interface for IP Phone demo system 2.
1/29/2008 FWD VoIP Phone Administration Guide Press to forward all incoming calls to another phone on the system. DELETE Press to erase the number you dialed when making a call. M1~M8 Press any of the keys to speed dial the preset contact number. MUTE Press to Mute the call. REC MAG-07010 Rev. C Press REC button to record the conversation, please refer to section 2.2 for further details. VOICE MSG Press to listen to voice mail messages.
1/29/2008 VoIP Phone Administration Guide Incoming Calls Show all incoming call. Dialed Numbers Show all dialed call. Erase Record Delete call history. MAG-07010 Rev. C All: Delete all call history. Incoming: Delete all incoming call. Dialed: Delete all dialed out call. 2.3.3 Phone Setting Name Description Call Forward All Fwd. Activation: To Enable/Disable this function. Number: Forward to a Speed Dial Number. Busy Fwd. Activation: To Enable/Disable this function.
1/29/2008 Volume & Gain VoIP Phone Administration Guide MAG-07010 Rev. C Handset Volume Set Handset volume from 0~15 (max.) for you to hear. Speaker Volume Set Speaker phone volume from 0~15 (max.) for you to hear. Handset Gain Set Handset Gain from 0~15 (max.) for the other site to hear. Speaker Gain Set Speaker phone Gain from 0~15 (max.) for the other site to hear. Ringer Ringer Volume Ringer volume setting from 0~15 (max.). General Ringer Ringer tone selection from 1~4.
1/29/2008 Status VoIP Phone Administration Guide MAG-07010 Rev. C Show WAN, LAN IP address and MAC address. 2.3.5 SIP Settings If you want to use keypad to set the SIP setting, you have to go to item 8 Sys. Authority to input the password, or you can not change the SIP setting. Name Description Service domain First/Second/Third The realms include following information. You can press “1*#”, Realm “2*#”, and ”3*#” to change among these three SIP realms. Activation: to Activate or stop the realm.
1/29/2008 VoIP Phone Administration Guide Name Description STUN setting STUN Enable/Disable STUN. STUN server The address of STUN server MAG-07010 Rev. C 2.3.7 Administrator If you want to use keypad to set the Administrator setting, you have to go to item 8 Sys. Authority to input the password, or you can not change the Administrator setting. Name Description Upgrade System This function must work with the SMC IP-PBX.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 3 Setup the VoIP Phone via a Web Browser Default the IP Phone’s Bridge is enabled, WAN port is in DHCP Client Mode. LAN port is the same as WAN. Connect the IP Phone to DHCP server, and the server will assign an IP address to the phone. Check the IP address and add the port number “:9999” at the end of the IP address to access the web browser.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 3.3 Phone Book The Phone Book contains Phone Book and Speed Dial Settings. You can setup the Phone Book and Speed Dial numbers. The Phone Book can store 140 phone numbers and the Speed Dial can store 8 phone numbers. If you want to use Speed Dial you just dial the speed dial number then press “#”. 3.3.1 Phone Book In the Phone Book function, you can add/delete the phone number in the phone book list.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C number1 and ringer type for the number. When you have finished a new phone number click Add Phone. If you want to delete a phone number, you can select the phone number you want to delete then click Delete Selected. If you want to delete all phone numbers, you can click Delete All. 3.3.2 Speed Dial List In Speed Dial List function, you can add/delete a Speed Dial number. You can input a maximum of 8 entries into the speed dial list.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C Settings, Call Waiting Settings, Soft-key Setting functions, Hot Line Settings, Alarm Settings and Daylight Settings. 3.4.1 Forward Settings You can setup the phone number you want to forward in this page. There are three type of Forward mode. You can choose All Forward, Busy Forward, and No Answer Forward by clicking the icon. 3.4.1.1All Forward All incoming calls will forward to the number you select.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 3.4.2 SNTP Settings You can setup the primary and second SNTP Server IP Address, to get the date/time information. Also you can base it on your location to set the Time Zone, and how long it needs to synchronize again. When you have finished the settings, click Submit. Go to the Save Change page and click Save to reflect the changes. 3.4.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 3.4.4 Ringer Settings You can select the melody for the incoming calls. Ring Tone By Caller ID Matching Digits: Enter a digit for the number of caller ID digits. If the total digit of the phone number is larger or equal to the digit, the ringer type hunts for the phone number that matches digits at the end, and the melody of that phone number will ring.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C DND Period: Set a time period and the phone will be blocked during the time period. If the “From” time is larger than the “To” time, the Block time will from Day 1 to Day 2. Blacklist Rule: Enter a rule2 to block calls that fit the rule. When you have finished the settings, click Submit. Go to the Save Change page and click Save to reflect the changes. 3.4.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C Drop Prefix Replace Rule Description No 002 When the dialed number begins with 8613+8662 “8613” or “8662”, the number will be added “002” to call out. No 002 12 When the dialed number begins with “12”, the number will be added “002” to call out. No 002 5xxx When the dialed number begins with “5”, and has total of four digits, the number will be add “002” to call out.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 3.4.7 Call Waiting Settings If the user doesn’t want to be informed there is a new incoming call, the user can set the function to off. When you have finished the settings, click Submit. Go to the Save Change page and click Save to reflect the changes. 3.4.8 Soft-key Settings The SMC IP Phone supports soft-key settings for voice messages.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C Hot Line Number: Enter a phone number as a special line. When you have finished the settings, click Submit. Go to the Save Change page and click Save to reflect the changes. 3.4.10 Alarm Settings Alarm Settings is to inform a user at a certain time. Click ON and then enter the time for ringing. Alarm Time: enter a time for reminding. Current Time: display the current time of the IP phone. When you have finished the settings, click Submit.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C Click On, select Format 1 or Format 2, and configure the start/end time to enable daylight saving at the configured period of time. When you finished the setting, click Submit. Go to the Save Changes page and click Save to reflect the changes. 3.5 Network In Network, you can check the Network status, configure the WAN Settings, LAN Settings, DDNS settings, VLAN Settings, DMZ Settings, Virtual Server and PPTP Settings. 3.5.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C Router, or Broadband Router. Also, you can use PPPoE to get the WAN IP address from your ISP. The default setting is Bridge mode. If you don’t need to use the Bridge mode, you can change to NAT mode. The WAN port default is DHCP Client mode. You can change the setting to Fixed IP mode, or PPPoE mode.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C The LAN settings’ default does not effect as Bridge mode is enabled. To configure LAN settings, go to Network -> WAN Settings, and click NAT under LAN Mode. You can connect your PC to the LAN port, set your PC as DHCP Client mode, and then you can get IP address from the Phone. When you have finished the settings, click Submit. Go to the Save Change page and click Save to reflect the changes. 3.5.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 3.5.5 VLAN Settings You can set the VLAN setting to set the packets related to the IP Phone. There are two kind of destination packets will come from the TA’s WAN port, one kind of packets will go to the TA, and the other will go through the LAN port to the PC. VLAN Packets: if you enable the first VLAN Packets and set the VID, User Priority, and CFI, all the incoming packets will check with the IP Address and the VID.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C the Phones IP address and the same VID will be accepted by the Phone. If the incoming packets with the Phones IP address but the different VID then the packets will be discard by the Phone. The Other incoming packets with different IP address will go through the LAN port to the PC. When you have finished the settings, click Submit. Go to the Save Change page and click Save to reflect the changes. 3.5.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C If you need to add a virtual server into the Virtual Server list, you need to enter the num, server IP, internal/external port, and select a protocol. When you have finished a new phone list, just click Add Server. If you want to enable a virtual server, you can select the virtual server you want to enable, and then click Enable Selected.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C Note: You need to configure LAN Mode as NAT in WAN Settings page to enable this function. 3.6 SIP Settings In SIP Settings, you can setup the Service Domain, Port Settings, Codec Settings, Codec ID Settings, RTP Setting, RPort Setting and Other Settings. If the VoIP service is provided by an ISP, you need to setup the related information correctly then you can register to the SIP Proxy Server correctly. 3.6.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C First you need click On in Active to enable the Service Domain, and you can input the following items: Display Name: you can input the name you want to display. User Name: you need to input the User Name you get from your ISP or Administrator. Register Name: you need to input the Register Name get from your ISP or Administrator. Register Password: you need to input the Register Password get from your ISP or Administrator.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C Proxy Server: you need to input the Proxy Server get from your ISP or Administrator. Outbound Proxy: you need to input the Outbound Proxy get from your ISP or Administrator. If your ISP does not provide the information, then you can skip this item. Subscribe for MWI: you can click ON for the IP phone to ask for MWI periodically. You can see the Register Status in the Status item.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 3.6.4 Codec ID Settings You can set the Codec ID to meet the other device’s requirement. When you have finished the settings, click Submit. Go to the Save Change page and click Save to reflect the changes. 3.6.5 DTMF Settings You can setup the RFC2833 Out-Band DTMF, Inband DTMF and Send DTMF SIP Info in this page. To change this setting, please follow your ISP or Administrator information. When you have finished the settings, click Submit.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 3.6.6 RPort Function You can setup the RPort On (Enable/Off (Disable) in this page. To change this setting, please follow your ISP information. When you have finished the settings, click Submit. Go to the Save Change page and click Save to reflect the changes. 3.6.7 Other Settings You can setup the Hold by RFC, Voice/SIP QoS and SIP Expire Time in this page. To change these settings please follow your ISP information.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 3.7 NAT Trans In NAT Trans, you can setup the STUN3. These functions can help your VoIP Phone work properly behind a NAT device. STUN Setting: you can setup the STUN Enable/Disable and STUN Server IP address in this page. This function can help your VoIP Phone working properly behind NAT. To change these settings please following your ISP information. When you have finished the settings, click Submit.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C MAC Address: When you choose Manual, enter a MAC address for the WAN port. When you have finished the settings, click Submit. Go to the Save Change page and click Save to reflect the changes. 3.8.2 Tones Settings Tones Settings function let’s you configure the tones of various sounds. When you have finished the settings, click Submit. Go to the Save Change page and click Save to reflect the changes. 3.8.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C ICMP Not Echo: setup the ICMP echo Enable/Disable. This function can disable echo when someone pings this device, it can avoid a hacker trying to attack the device. Send Anonymous CID: click Yes for the IP phone not to send the phones caller ID out. Send Flash Event: click DTMF EVENT or SIP INFO for the flash event. PPPoE Retry Period: Type the time in second for PPPoE to redial, if connection is failed.
1/29/2008 3.11 VoIP Phone Administration Guide MAG-07010 Rev. C Update In Update, you can update the VoIP Phone’s firmware to the new one or perform a factory reset to reset the VoIP Phone back to default settings. 3.11.1 Update Firmware In New Firmware function you can update new firmware via HTTP. You can upgrade the firmware from your local PC or TFTP.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C Note: Please check if the IP PBX supports the function. Scheduling Auto Update: click Yes to enable the function. Scheduling (Date): enter a duration in days for the phone to check the firmware. Scheduling (Time): select a period of time for updates. Immediate Update: When the IP phone detects there is newer version of firmware, you can select either to send out a notification only or directly update to the newer version. 3.11.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 4 Automatic Client Configurations with SMC IP PBX Auto Client Configuration (ACC) function can be used to download the original configurations stored in the SMC IP-PBX. This is very useful for the administrator who needs to setup large amounts of VoIP phones. The administrator can set a new user account in the IP PBX web page.
1/29/2008 VoIP Phone Administration Guide MAG-07010 Rev. C 5 Appendix: Specifications Network Protocol ․ CNG: Comfortable noise generator ․ SIP v1 (RFC2543), v2 (RFC3261) ․ LEC: Line echo canceller ․ IP/TCP/UDP/RTP/RTCP ․ Packet Loss Compensation ․ IP/ICMP/ARP/RARP/SNTP ․ Adaptive Jitter Buffer Security ․ FTP/ DNS/ TFTP/ DHCP/ PPPoE Client Security ․ HTTP /NAT/ DHCP server ․ HTTP 1.
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