User manual

36
ITEN
TROUBLESHOOTING
Problem encountered Possible causes Solution
Water leaks at the rear side
of the coffee machine.
» Tank not inserted correctly.
» Tank damaged.
» Insert the tank correctly.
» Check for leaks in the tank keeping it separate
from the machine .
» If the problem remain please contact L.C.S.*
Water leaks at the front side
of the coffee machine.
» Spent capsule drawer not
inserted correctly.
» Spent capsule drawer filled.
» Capsule stuck.
» Capsule not compatible.
» Insert the spent capsule drawer correctly.
» Empty the spent capsule drawer and the drip tray.
» Lift and lower the capsule loading lever. If this is
not enough, disconnect the machine from power
mains and operate manually to remove the capsule
from the duct.
» Use Lavazza A MODO MIO capsules or
compatibles.
» If the problem remain please contact L.C.S.*
The capsule does not fall
down to the used capsule
collecting tray.
» Capsule got stuck or adhered » Lift and lower the capsule loading lever. If this is
not enough, disconnect the machine from power
mains and operate manually to remove the capsule
from the duct.
» If the problem remain please contact L.C.S.*
The loading lever does not
reach the supply position or
requires an excessive closing
effort.
» Spent capsule drawer filled.
» Capsule fitted incorrectly.
» Empty the spent capsule drawer.
» Lift and lower the capsule loading lever. If this is not
enough, disconnect the machine from power mains
and operate manually to remove the capsule from
the duct.
» If the problem remain please contact L.C.S.*
Espresso button with orange
flashing light and Espresso
lungo button off.
» Machine broken. » Contact Lavazza Customer Service.*
Buttons with white lights and
blinking fast.
» Spent capsule drawer filled. » Empty the spent capsule drawer and press one of
the power on/supply buttons to reset the machine.