User manual
Cleaning and maintenance
46
Excessive ice or condensation has built up 
inside the refrigerator compartment:
• The door is being opened too often or 
for too long. 
• Fresh food (fruit and vegetables) has 
been placed inside the refrigerator 
compartment.
• Food not properly covered or stored in 
hermetically closed containers.
• The foodstuffs or containers are in 
contact with the rear wall.
• The door seal is damaged or dirty. 
To clean the seal use lukewarm water 
and then dry it.
Water is forming inside the refrigerator 
compartment:
• The drainage channel or opening is 
blocked.
The refrigerator compartment is not 
sufficiently cold:
• The thermostat is set at too high a 
temperature.
• The door is being opened too often or 
for too long.
• The door is not closing/sealing properly.
• The room temperature is too high.
The temperature inside the refrigerator 
compartment is too cold and the foodstuffs 
are freezing:
• The thermostat is set at too low a 
temperature.
• Food not contained in suitable containers 
or bags.
• Fruit and vegetables might be too wet.
• Foodstuffs placed against the rear wall 
of the refrigerator compartment.
Temperature inside freezer compartment 
not low enough to freeze foods properly:
• The thermostat is set at too high a 
temperature.
• The door is being opened too often or 
for too long.
• The door is not closing/sealing properly.
• The door seal is damaged or dirty. 
Clean or replace it.
• The food to be frozen contains large 
quantities of sugar.
Excessive ice has built up inside the freezer 
compartment:
• The thermostat is set at too low a 
temperature.
• The room temperature is too high.
• The door is being opened too often or 
for too long.
• The door is not closing/sealing properly.
• The door seal is damaged or dirty. 
Clean or replace it
• Hot foods have been placed inside the 
freezer compartment.
The door is hard to open just after closing:
• If you attempt to open the door again just 
after closing it (especially the freezer 
door), considerable strength is required. 
This is due to the vacuum created by the 
cooling of the warm air which has 
entered the freezer.
The door is misaligned:
• Check that the appliance is level.
• Level the appliance using its feet.










