User manual

44
TROUBLESHOOTING
Error codes
Error code Description Possible cause of error Remedy
ER 03 and
continuous
tone
Continuous sensor
activation; TC turn off after
10 sec
Water or cookware on
the glass over the touch
control sensors
Clean the control
surface, remove objects
on the sensors.
ER 20
Flash memory – TC error µC-defective Replace TC
ER 22
Button evaluation
defective, UI shuts off
after 3.5-7.5 sec
Short or open circuit in
the area of the button
sensoric
Replace TC
ER 31
Incorrect configuration
data or deviation between
generator and TC
New configuration of
the induction generator
required
New configuration
(Service menu)
ER 36
NTC value defective on TC;
UI turns off
Short or open circuit
of NTC
Replace TC
ER 47
Communication error
between TC and induction
No or erroneous LIN
communication! (Slave
does not answer to
request of master)
Connection cable not
correctly plugged in or
defective.
U 400
Continuous tone Power
supply on inlet to high
Incorrect connection of
the cooktop
Correct power supply
connection
E/2
Excess temperature of the
induction element
Overload of cooktop or
empty boiled cookware
Let system cool down.
E/A
Error on the power board Component failure Replace power board
E/6
Error on power board No power supply error on
power board
1. Check wiring
2. Check filter board
3. Replace power board
E/8
Incorrect fan speed Error on fan left or right Air exhaust blocked,
e.g. by paper
Replace Defective fan
E/9
Defective temperature
sensor on inductor
Replace inductor
Replace power board