User's Manual

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VGP-BRMP10_3-196-908-01(1)
Symptom Cause/Remedy
The pointer does not
move when I slide my
finger over the
controller’s touchpad.
Just touching the
touchpad causes a
click.
Just sliding my finger
on the touchpad
causes scrolling.
Pressing the
CONNECT button
does not establish a
connection.
c In some operating environments, the usable distance
may be noticeably shorter, preventing normal
operation. In such cases, use the controller farther
away from any other devices that may be interfering
with operation.
c If the controller is too far from your personal
computer, communication is not possible. Bring the
controller and your personal computer closer together.
❒ You pressed the CONNECT button while operating the
controller.
c If you press the CONNECT button while operating the
controller, the controller will go into connection standby
for approximately one minute, during which time the
controller cannot be operated.
If you press the CONNECT button, wait a few minutes
before operating the controller.
❒ The controller may not be able to make a connection in
environments where communications are being
conducted using wireless LAN (2.4 GHz band) or
Bluetooth products.
c We recommend using the controller in a location
relatively free of influence from wireless
communications.
c Disconnect any Bluetooth products other than this
controller.
❒ You are operating the touchpad using the pad of your finger.
c It may be difficult to control the pointer by using the pad of
your finger on the touchpad. We recommend lightly
sliding the tip of your finger on the touchpad to operate it.
Operation may also be adversely affected if your fingertip
is sweaty.
❒ You have set the pointer speed set too low.
c Follow the instructions in “Adjusting the pointer speed”
(page XX) to adjust the pointer speed.
❒ The tapping feature is enabled.
c You can disable tapping. See “Enable or disable
scrolling and tapping” (page OO) for details.
❒ The tapping feature is enabled.
c You can disable scrolling. See “Enable or disable
scrolling and tapping” (page OO) for details.
c Check whether batteries are inserted in the controller.
For details, see “Inserting batteries” (page 00).
c If the power switch on the controller is set to OFF,
communication with the personal computer is not
possible. Check the power switch setting on the bottom
of the controller.