Instructions / Assembly

Troubleshooting Guide
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o
ubleshoo
t
ing Guide
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SYMPTOM  CAUSE  SOLUTION 
CabinetTempisinaccurate  Performmeatprobecalibrationtest 
ReferenceMeatProbecalibrationtestinstructions. 
Meatprobehasa+/‐5°F(2.78°C)tolerance. 
Performcabinetcalibrationtest  Referencecabinetcalibrationtestinstructions. 
Cabinettemphasa+/‐15°F(8.33°C)toleranceonavg. 
Faulty controller  CallOLPIforreplacement.Reference 
howtoaccess/replacecontrollerinstructions 
Appliancetakesexcessive 
amountoftimetoheat 
Climate  Tempsbelow65°F(18°C)mayextendheatingtime 
Appliancepluggedintoan 
extensioncord 
Plugappliancedirectlyintopowersource.Maximum 
lengthext.cord25ft,min.gauge12/3. 
Doornotclosedproperly  Closedoorandadjustlatchsodoorsealscompletely 
Waterbowl/Dripdeflector 
notproperlylocated 
Locatewaterbowl/dripdeflectorproperlyonsupports. 
Seeassemblystepsforproperinstallation 
Faulty controller  CallOLPIforreplacement.Reference 
howtoaccess/replacecontrollerinstructions 
Gapbetweenthedoor 
andsmoker 
Dooralignment  Adjustdoorhinges 
Damageddoorseal  CallOLPIforreplacementdoorkit 
Greaseleakingfromsmoker  Doornotclosedproperly  Closedoorandadjustlatchsodoorseals 
completelyaroundappliance. 
Appliancenotlevel  Moveappliancetolevelsurfaceandadjustheight 
D r i p p a n n o t i n p r o p e r l o c a t i o n  Aligndrippansodrainholeinpanandsmokeralign 
Greasetrayisfull  Emptygreasetrayandreinstallundersmoker 
Draintubeisclogged  Cleandraintube 
Nosmoke  Nowoodchips  Addwoodchips.(Seeaddingwoodchipsguide) 
Elementnotstayingonlong
enoughtoheatchipsduetoclimate
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1.Openventfully.2.Opendoorbrieflytoallowsmokertemp 
todropapprox.5°F(2.78°C)belowsettempthenclosedoor. 
Damagedsmokebox  CallOLPIforreplacement. 
Controllerwillnotadjusttemp  Faulty controller  CallOLPIforreplacement.Reference 
howtoaccess/replacecontrollerinstructions 
Controllerwillnotadjusttime  Faulty controller  CallOLPIforreplacement.Reference 
howtoaccess/replacecontrollerinstructions 
ErrorCode : Err2 
Cabinettemperature>370F TheHeatElementwillautomaticallyshutoffwhenthe
temperatureishigherthanthesettingtemperature.Call
OLPIforreplacement
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ErrorCode : Err 
Thermostatprobeisdamaged/short
circuited

CallOLPIforreplacement 
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