User Guide

Other FAQ
Q1. Does it support Wi-Fi connection(Remotely unlock)?
A1. Yes it supports to Wi-Fi connection. Please note that it needs to
match the gateway (sold separately).
Q2. How to get a compatible gateway?
A2. G1 or G2 gateway could compatible with our door lock. Or, contact us
for more recommendations.
Q3. What if I forget my TTLock account password?
A3. You can reset the user password through [Forgot Password] in the
login interface.
Q4. How many different passcodes can I set?
A4. You can set only one admin passcode but you can generate at
least 150 guest passwords.
Please note: For security reasons, the guest passcode needs to be
activated within a certain period of time (used at least once), otherwise
it will be invalid.
Q5. Can I remotely share / generate a guest passcode?
A5. Yes you can generate remotely and share the passcode even far
away from the door lock (without Wi-Fi).