User's Manual

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Ask-a-Tech Operations Ask-a-Tech Home Page
Enter a Tip
Use this option to share your experiences with other members by creating a Tip. Posting a Tip
requires the use of Microsoft Silverlight, a supplemental software program. The first time you
select Enter a Tip you are prompted to install Silverlight. Follow the on-screen instructions to
download and install the software.
Refresh the screen after Silverlight is installed and the Enter a Tip form displays. There are four
fields to be filled in on the Enter a Tip form:
Title—enter a name for your Tip
Enter Tip Content—enter the text and attachments to be included in your Tip
Subscribe for Notifications—sends you an e-mail notice whenever a member comments on
or edits your Tip.
Save Tip—submits your Tip to Ask-a-Tech.
FAQ
The FAQ (frequently asked questions) option listed under Contribute in the left-hand panel of the
Ask-a-Tech home page opens a document that details how to use Ask-a-Tech.
Figure 9-7 Sample FAQ opening page
Information is presented as a single continuous page document. Contents listed at the top by
category, scroll to view all of the available options. Items shown in red with an underline are
hyperlinks, and selecting them takes you to that point of the document.