User's Manual

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Software License Agreement, North America EXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICY
EXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICY
The privacy of your personally identifiable information is important to us. As part of our commitment to the privacy of your
personally identifiable information (“Personal Information”) that we collect through the Software Product (“Software”) or other
means such as registration cards, telecommunications or other means, we provide this notice explaining our information
practices and the choices you can make about the way your Personal Information is collected and used with the Software. To
make this notice easy to find, we make it available with the Software. This revised Privacy Policy is effective as of January 1,
2006.
The privacy practices set forth in this Privacy Policy are for this Software only. Other Snap-on Incorporated (“Snap-on”) affiliate
Software may have different practices. If you use other Snap-on Software, please review the privacy policies, if any, provided with
that Software. Also, if you are an employee of Snap-on or its affiliates, please note that other internal company policies apply to
you related to employee use of company computer systems and networks.
CONSENT Please read this policy carefully. Your use of this Software constitutes your consent to the collection, use, disclosure
and processing of Personal Information in the United States as described below.
FOREIGN VISITORS The Software maybe used by persons located in jurisdictions worldwide. Please review the Foreign Users
Notices section near the end of this Privacy Policy, where we may provide additional notices regarding the collection, use,
disclosure, and processing of your Personal Information in accordance with the laws in your country.
ACTIVE COLLECTION OF PERSONAL INFORMATION When you use the Software you provide Personal Information to
register, order products or services, contact Snap-on, and conduct other transactions via the Software. The types of Personal
Information actively collected in the Software may include any or all of the following, depending on your activities using the
Software:
Date of sale, franchisee name, franchisee address, e-mail, invoice number, product number, quantity, device serial number,
customer name, customer address, customer phone number, Snap-on customer number (if applicable), Software training
requested and received, and other Personal Information that you actively provide to us via the Software or other means.
Additional information may be collected, such as vehicle specific information including vehicle year, make, model, engine and
other vehicle data via the software.
Snap-on agrees not to disclose or use any Customer's specific company or end customer data shared with Snap-on except to the
extent necessary to carry out its obligations under this Agreement, which may include sharing such Customer's specific company
or end customer data with Third Party Providers. Snap-on reserves the right to aggregate and market general data collected from
a Customer for the purposes of benchmarking, research and data analysis.
PURPOSE FOR WHICH WE USE AND DISCLOSE PERSONAL INFORMATION We use and disclose Personal Information
obtained when you purchase the product/software and agree to provide this information to the Snap-on Franchise.
We also use Personal Information to communicate with you, for example, to answer the e-mail and correspondence we receive,
to confirm your order, to send more information about becoming a dealer, to send renewal notices, and to notify you of important
changes in the functionality of the Software or other notices related to the handling of your Personal Information.
We may use Personal Information to make recommendations for additional products or special offers, and to provide you with
updates on new products that we believe may be of interest to you, in situations where you expressly request such
communications.
From time to time, we may share certain Personal Information with select third parties including other Snap-on affiliates and
independent Snap-on dealers in your area to enable them to offer products or services that may be of interest to you. If you do
not want us to share such Personal Information in the future, please contact us by using our information below and we will take
reasonable measures to avoid sharing such information in the future. Please note that such third parties are usually independent
from Snap-on, and if you wish to stop all communications from such parties, you will need to address such issues with the third
parties directly.
We may disclose Personal Information in response to legal process or when we believe in good faith that the law requires it, for
example, in response to a court order, subpoena or a law enforcement agency's request. We also reserve the right to disclose
Personal Information to protect the security of the Software, to protect ourselves and our affiliated companies against liability, and/
or in connection with any sale, assignment, or oth
er transfer of all or a part of our business.