User's Manual

Draft 4/14/15- Do Not Distribute
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Scan Module Operation Updating Scan Module Firmware
Windows Reboot Procedure
This method, which completely shuts down the Diagnostic Tool, takes several minutes to
complete.
z To reboot the Diagnostic Tool:
1. Disconnect the Scan Module from the vehicle.
2. Navigate to the Home Screen on the Diagnostic Tool.
3. Select Exit to close the ShopStream Diagnostic Suite.
4. Select Start in the lower-left corner of the screen to open the menu.
5. Select Turn Off Computer from the menu.
6. Select Turn Off when the Confirmation window opens.
7. Wait for the tool to completely turn off, then press the Power button to restart the Diagnostic
Tool .
8. Connect the Scan Module to the vehicle once the ShopStream Diagnostic Suite opens.
5.6 Updating Scan Module Firmware
The internal programming (firmware) of the Scan Module, may require periodic updates. Firmware
updates increase the Scan Module’s diagnostic capabilities, typically by adding support for new
tests, vehicles and enhanced applications to the vehicle databases.
Scan Module firmware updates (when available) are delivered with diagnostic software updates/
upgrades. Upon starting the Scanner function, initially after a software update or upgrade has
been installed, a message may be displayed to inform you an update is available (Figure 5-9).
Figure 5-9 Scan Module update available message
The firmware update process, as explained in the following procedure, begins automatically after
ten seconds unless Update Now or Update Later is selected. Selecting Update Now begins the
process immediately. Update Later defers the operation, closes the message, and starts the
Scanner function. If you choose not to perform the update, it will not affect Diagnostic Tool
operation, however you will not benefit from the additional features available in the update.
Selecting Details in the upper-right corner opens a list of what is included in the update.