A350 - Troubleshooting-Guide

Hardware

3D Printing

3DPrinting ModuleIsn't Detected

Ifyou turn on the machine, and the Touchscreen displays an error messageSnapmaker tech-team, thenit might

be that the 3D Printing Module isnot detected by the machine.

Possible Causes

• The toolhead cableis broken.

• The Linear Module or the Controller is broken.

• The 3D Printing Module is broken.

Actions

1. Replace the current toolhead cable with one of the interchangeable cables (see picture below).Use it to

connect the machine to your computer. In the Luban console, inputM1999and see if it displays3DPRINT

Modulein the second line from the bottom.

- If it does, then it means the 3D Printing Module is detected.The toolhead cable is broken. Replacing a new

toolhead cable can solve the issue.

-If it doesn't, thenit means the 3D Printing Module isn't detected. In that case, try the next step.

Z Conversion CableY Conversion Cable

Toolhead Cable