A350 - Troubleshooting-Guide

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Hardware
3. If the problem persists after you have tried the options above,and yourbuilt-in camera can't find the finest
line while auto focusing (see picture below), thenthe Laser Module should be replaced.
Possible Cause
The laser shade is impeding auto focus.
Actions
Twist to remove thebottom half of thelaser shade, and see if the problem persists.If so, please export the log
file from the Touchscreen to your USB drive and send it tosupport@snapmaker.comfor further investigation.For
how toexport the log file, seehttps://drive.google.com/file/d/189CIUW4D4o_Qm2mY2j63N3rKzn7n3zZp/view.
Machine IsStuck in Processing during Auto Focus
During auto focus, the machine is stuckin the Processing screen (see picture below)and won'tfinish the
process.