A350 - Troubleshooting-Guide
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Hardware
3. If the problem persists after you have tried the options above,and yourbuilt-in camera can't find the finest
line while auto focusing (see picture below), thenthe Laser Module should be replaced.
Possible Cause
• The laser shade is impeding auto focus.
Actions
Twist to remove thebottom half of thelaser shade, and see if the problem persists.If so, please export the log
file from the Touchscreen to your USB drive and send it tosupport@snapmaker.comfor further investigation.For
how toexport the log file, seehttps://drive.google.com/file/d/189CIUW4D4o_Qm2mY2j63N3rKzn7n3zZp/view.
Machine IsStuck in Processing during Auto Focus
During auto focus, the machine is stuckin the Processing screen (see picture below)and won'tfinish the
process.










