A350 - Troubleshooting-Guide

Hardware

Others

Power Module Doesn'tWork

The Power Module is unresponsive when turned on. The LED lightwon't flash,and the fan won't turn.

Possible Causes

• The voltage is out of working range.

• The AC cable is broken.

• The Power Module is broken.

Actions

1. Make sure the input voltage falls into the range between 88–264 V AC, and the output voltage is 24 V.

2. Use another AC cable to test the module.The AC cable is universal.If the problem is solved, it means that the

AC cable is broken and needs to be replaced.

3. If the issue still remains after step1 and step 2, the power module itself is broken.Replacing thepower

module is needed.

G-code FileWi-Fi TransferIs Unsuccessful

Users fail to transfer the file from the Luban to the machine via Wi-Fi.

Possible Causes

• Wi-Fi connection is cut off.

• Wi-Fi connection isunsteady.

• The SnapmakerLuban has a bug.

• The G-code file is too large.

Actions

1. Check if the Touchscreen and thecomputer are connectedto the same router.

2. Download and installthelatestversion offirmwarefrom



https://forum.snapmaker.com/t/snapmaker-2-0-firmware-updates-and-downloads/5443/12.

3. Download and installthelatest version of Luban from



https://snapmaker.com/product/snapmaker-2/downloads.If this doesn't solve the problem, try the next

step. In the meantime, we would appreciate it that you file an issueon our GitHub page:

https://github.com/Snapmaker/Luban.Your feedback will motivate us to do better.

4. Try a smallerG-code file that is less than 100 MB.

AC Power Cable