Use and Care Manual

Not for
Reproduction
30
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
The mower does
not start.
The battery is not
charged.
Charge the battery.
The switch is defective.
Replace the switch (Contact an
authorized service center
)
.
Grass jammed between
the deck and blade.
Remove battery; check under
deck for jams.
The battery is not fully
inserted in the mower.
Check the connection between
the battery and the mower. Make
sure the battery clicks into place.
Battery may require
service or replacement.
Contact an authorized service
center or replace battery.
The mower
cuts the grass
unevenly.
The lawn is rough or
uneven.
Check the mowing area.
The cutting height is not
set properly.
Move the wheels to a higher
setting.
The mower
does not mulch
properly.
Wet grass clippings are
sticking to the underside
of the deck.
Wait until the grass dries before
mowing.
The mulching plug is
missing.
Install the mulching plug.
The mower is
hard to push.
The grass is too tall, or
the cutting height is too
low.
Raise the cutting height.
The rear of the grass
catcher bag is dragging
in thick grass.
Empty the grass clippings from
the grass catcher bag.
The mower is
excessively noisy
and vibrates.
The motor shaft is bent.
Stop the motor, and inspect for
damage.
The blade is unbalanced.
Repair before restarting. If
vibration persists, contact an
authorized service center.