User Guide Using the snom 710/715/D715 with
TABLE OF CONTENTS Copyright, Trademarks, GPL, Legal Disclaimers .......................................................4 Using the phone with snom UC Edition .......................................................................5 Brief introduction to input modes and navigation ................................................................5 Entering numerals, letters, special characters, and symbols ............................................5 Logon ......................................................
Unattended transfer ................................................................................................................. 22 Transferring calls to manually dialed numbers - unattended .................................... 22 Transferring calls to speed dial numbers - unattended ............................................. 23 Transferring calls to Contacts - unattended ................................................................. 24 Safe transfer ..............................................
snom UC Edition and snom 715/D715/710 Copyright, Trademarks, GPL, Disclaimers Copyright, Trademarks, GPL, Legal Disclaimers © 2014 snom technology AG. All Rights Reserved. snom, the names of snom products, and snom logos are trademarks owned by snom technology AG. Microsoft® and LyncTM are the property of Microsoft Corporation. All other product names and names of enterprises are the property of their respective owners. Product specifications are subject to change without notice.
snom UC Edition and snom 715/D715/710 Using the phone with UC Edition Using the phone with snom UC Edition This guide describes the use of phones running snom UC Edition firmware version 8.8.3 and higher with Microsoft LyncTM. As long as the phone is connected to your network and the Lync server, it will use the data in your Lync account, even when your computer is turned off or when you are not signed in to Lync on your PC.
snom UC Edition and snom 715/D715/710 Logon and logoff Logon The data you need to log on depends on the setup of your network and on the Lync server. After connecting the phone to your network, you will see a screen like the following: Using extension number and PIN In the default configuration, the required login data is the extension number and the PIN. 1. Enter the extension number and press 2. Enter the PIN and press . . 3.
snom UC Edition and snom 715/D715/710 Logon and logoff Using SIP URI, domain\username, and password If the required data for the logon is SIP URI, domain\username, and password, you can switch to this logon method by pressing . Entering special characters in letter mode: ◦◦ Press once to enter the period ".". ◦◦ Press three times to enter "@". ◦◦ Press twelve times to enter the backslash "\". ◦◦ Use to delete the character to the left of the prompt; use left/right. 1.
snom UC Edition and snom 715/D715/710 Logon and logoff Logoff 1. Press the top of the navigation key 2. Press to open the Identity menu. 3. Press to open Logoff User screen. to open the Settings menu. 4. I f there is more than one user logged in, use the top and bottom arrows key to select the one to be logged off. 5. Press press to log off the user marked by the preceding arrow to exit without logging off. 8 / on the navigation .
snom UC Edition and snom 715/D715/710 Getting to know your phone Getting to know your phone Display layout In idle mode When active Info & status bar with date and time Configured identities Function key line Context-sensitive function key symbols Date is replaced by current status message Context area Right function key is replaced by "Info" key when status messages are available Context-sensitive function keys In the default configuration of the idle screen the four context-sensitive keys underneat
snom UC Edition and snom 715/D715/710 ◦◦ Press Del 5, below). Getting to know your phone to delete the selected item until the next reboot of the phone (Fig. 3 - ◦◦ R emoving the underlying cause of the notification, for example setting the admin password, will remove the notification for good. Fig. 3 Fig. 5 Fig. 4 Function keys F1 F2 F3 F4 F5 In the UC Edition firmware, the default setting of all programmable function keys with LEDs is line.
snom UC Edition and snom 715/D715/710 Getting to know your phone Call indicator The bright-red LEDs situated around the upper right corner of the phone indicate incoming, ongoing, held, and missed calls. The LEDs will do one of the following: • Blink rapidly when a call is coming in. • Glow steadily when dialling, when in a call, and when a call is on hold. • Blink slowly when there was a missed call.
snom UC Edition and snom 715/D715/710 Changing your Presence status Changing your Presence status You can manually change the Presence status signaled by the system to one of your own choosing. For example, if you are scheduled to be in an online meeting, Lync will signal your Presence status as busy during that time. If you want to be available for incoming phone calls during that time, you can manually change your status to available. 1. Press Presen to open the Presence State screen.
snom UC Edition and snom 715/D715/710 Speed dial keys Speed dial keys You can use the function keys for speed dialing numbers and contacts.
snom UC Edition and snom 715/D715/710 Calling Contacts and Address Book entries Calling Contacts and Address Book entries You can dial the personal contacts from your Lync contact list or search the corporate address book via ABS. Looking up Contacts You can view the contacts from your Lync client in one comprehensive list of all Contacts (Fig. 1, below) ad well as sorted into the groups defined in your Lync client, like Work, People I Manage Calls For, Delegates (Fig.
snom UC Edition and snom 715/D715/710 Calling Contacts and Address Book entries Address Book Search (ABS) Use address book search (ABS) to search the corporate address book. ABS . Enter the name of the person you want to look up. 1. Press Please note: You can switch to letter mode to enter the name if you want to, but you do not need to. If you want to look up "Steve", for example, entering "78383" in numeral mode will yield all names with combinations of the letters on keys .
snom UC Edition and snom 715/D715/710 Transferring calls Transferring calls Active calls as well as ringing calls can be transferred to a third party.
snom UC Edition and snom 715/D715/710 Transferring calls Transfer cheat sheet Attended transfer Enter target phone number • Manually on keypad • From Contacts list • From directory lookup (ABS) Announce call • By pressing speed dial key Unattended (blind) transfers / Enter target phone for call • Manually on keypad • From Contacts list • By pressing a speed dial key Safe unattended/blind transfer / Enter target phone for call • Manually on keypad • From Contacts list • By pressing a speed dial k
snom UC Edition and snom 715/D715/710 Transferring calls Attended transfer Transferring calls to manually dialed numbers - attended 1. With the active call on the line, press Hold . The call is put on hold. 2. Enter the extension or other number on the keypad and press . The phone dials the number. 3. W hen the third party picks up your call, announce the call you want to transfer. If the third party wants to accept the call, press Xfer . 4. You will see the Transfer Party screen.
snom UC Edition and snom 715/D715/710 Transferring calls Transferring calls to speed dial numbers - attended 1. With the active call on the line, press Hold . The call is put on hold. 2. Press the speed dial key . The phone dials the number. 3. W hen the third party picks up your call, announce the call you want to transfer. If the third party wants to accept the call, press Xfer . 4. You will see the Transfer Party screen.
snom UC Edition and snom 715/D715/710 Transferring calls Transferring calls to Contacts - attended 1. With the active call on the line, press XFER . The active call is put on hold. 2. Press Pool to open the Pool menu, then scroll to the contact you want. 3. Press to open your list of Contacts. Use / to . Your phone will dial the contact. 4. W hen your contact picks up the call, announce the call you want to transfer. If your contact wants to accept the call, press XFER .
snom UC Edition and snom 715/D715/710 Transferring calls Transferring calls to Directory lookup - attended 1. With the active call on the line, press Hold . The call is put on hold. 2. Press ABS call to. to open Directory search. Enter the name of the person you want to transfer the Note: You do not need to switch to letter mode to enter the name. If you want to look up "Steve", for example, entering "78383" in numeral mode will yield all names with combinations of the letters on keys .
snom UC Edition and snom 715/D715/710 Transferring calls Unattended transfer Transferring calls to manually dialed numbers - unattended 1. W ith a call ringing or an active call on the line, press see the dial screen. Xfer . The call is put on hold, and you will 2. E nter the extension or other number on the keypad and press .
snom UC Edition and snom 715/D715/710 Transferring calls Transferring calls to speed dial numbers - unattended 1. W ith a call ringing or an active call on the line, press see the dial screen. Xfer . The call is put on hold, and you will 2. P ress the speed dial key . While the phone is calling the number, you will either see the the hold screen (if you are transferring an active call) or a new missed call (if you are transferring a ringing call). 3.
snom UC Edition and snom 715/D715/710 Transferring calls Transferring calls to Contacts - unattended 1. W ith a call ringing or an active call on the line, press XFER . The active call is put on hold, and you will see the dial screen. 2. Press Pool to open the Pool menu, then scroll to the contact you want. to open your list of Contacts. Use / to 3. Press .
snom UC Edition and snom 715/D715/710 Transferring calls Safe transfer Transferring calls to manually dialed numbers safely 1. W ith an active call on the line, press screen. Xfer . The call is put on hold, and you will see the dial 2. Press Safe T . 3. E nter the extension or other number on the keypad and press number, you will see the hold screen. . While the phone is calling the 4.
snom UC Edition and snom 715/D715/710 Transferring calls Transferring calls to speed dial numbers safely 1. W ith an active call on the line, press screen. Xfer . The call is put on hold, and you will see the dial 2. Press Safe T and then the speed dial key see the Holding screen. . While the phone is dialing the number, you will 3. When the speed-dialed party picks up the ringing call, you will see this message.
snom UC Edition and snom 715/D715/710 Transferring calls Transferring calls to Contacts safely 1. W ith an active call on the line, press XFER . The call is put on hold, and you will see the dial screen. 2. Press Safe T . 3. Press Pool to open the Pool menu, then scroll to the contact you want. 4. Press to open your list of Contacts. Use / to . While your phone is calling the contact, you will see the Holding screen. 5.
snom UC Edition and snom 715/D715/710 Transferring calls Transferring calls directly to Voicemail When an incoming call is ringing, press to transfer it directly to your VoiceMail.
snom UC Edition and snom 715/D715/710 Parking calls and retrieving parked calls Parking calls and retrieving parked calls This feature will park your current call on the park orbit of the Lync server where it can be retrieved by anyone who is connected to the network and who has the parked call's retrieval number. Parking calls 1. Press Park O to park your current call in the park orbit (Fig. 1). The display then informs you of the retrieval number (Fig. 2). Fig. 1 Fig. 2 2.
snom UC Edition and snom 715/D715/710 Parking calls and retrieving parked calls Unretrieved calls ringing back When a call has not been retrieved within the time specified on the server, the phone who parked the call will receive a ringback. • I f you receive a ringback and you pick up, the call is retrieved from the park orbit and you are reconnected to the caller. • I f you receive a ringback and the call is not picked up or forwarded, the call will be unparked and dropped (Fig. 1).
snom UC Edition and snom 715/D715/710 Call history Call history The call history sorts the phone's calls into four categories. Three of them - missed, received and dialed calls - are stored locally on the phone until the phone's values are reset. The fourth category, parked calls, is stored on the Lync server until the server's next reset. Looking up missed, received, and dialed calls Looking up missed calls 1.
snom UC Edition and snom 715/D715/710 Del Call history ◦◦ Press to delete the selected call or entry. ◦◦ Press Clear to delete the entire list. ◦◦ Press to return to previous screen. ◦◦ Press ESC ◦◦ Press Detail to show the details of the selected call: To, from, time, duration. to return to the idle screen. -- From the Details screen, press Save to add the caller to the phone's local directory. -- Press Del to delete the selected call. Looking up dialed calls 1.
snom UC Edition and snom 715/D715/710 Call history 1. F rom the idle screen, press or four times to open the list of calls that you parked since the last reset of Lync and scroll to the call with / . 2. From the Parked screen, do one of the following: ◦◦ Press Detail to show the details of the parked call (whether it was retrieved (Fig. 1, below) or dropped (Fig. 2, below), who retrieved the call, and time and duration of the call). ◦◦ Fig. 1 Fig.
snom UC Edition and snom 715/D715/710 Hold Hold One call on hold Press Hold to put the ongoing call on hold. Held calls are indicated threefold: ◦◦ By the text on the display. ◦◦ By the slowly blinking line key (green LED). ◦◦ By the glowing call indication LED (red LEDs). You can now: ◦◦ t ransfer the held call blindly or with prior announcement - see "Transferring calls" on page 16. ◦◦ receive and make calls and put other calls on hold.
snom UC Edition and snom 715/D715/710 • • Hold Fig. H-1 Fig. H-2 Fig. H-3 Fig. H-4 Fig. H-5 Fig. H-6 Figures H-1 to H-3: ◦◦ I n Fig. H-1 the connected call is on-screen. Press screen. ◦◦ I n Fig. H-2 the first held call of a total of two (1/2) is on the screen. Press put the second held call (2/2) on the screen (Fig. H-3). ◦◦ ith the second held call (2/2) on the screen, press W (Fig. H-1). ◦◦ When a held call is on-screen, press hold.
snom UC Edition and snom 715/D715/710 Conference - local Conference - local conference on phone In addition to the phone conferences and online meetings that you can set up, start, and manage via Outlook, you have the option to make spontaneous conference calls with two to four other phones; the maximum number of participants depends on the audio Codecs used by the phones connected in the conference. Initiating a conference 1. Call the first intended participant and put him or her on hold. 2.
snom UC Edition and snom 715/D715/710 Conference - local Putting one participant on hold 1. Use / to select the participant (Fig. 2 and 3, above). , press Hold . 2. With the selected participant marked by 3. Press Cnf.On to return the held participant to the conference. Dropping a participant 1. Use / to select the participant (Fig. 2 and 3, above). 2. With the selected participant marked by , press to terminate the connection to this participant.
snom UC Edition and snom 715/D715/710 Call forwarding Call forwarding Standard call forwarding means that incoming calls to your phone will not ring on your phone, but, instead, are forwarded automatically to another extension, external phone number, or your Voicemail. Turning call forwarding on 1. Press CFwd to open the Call Forwarding menu. Note: If the CFwd key is not available, press 2. Use / 3. Press . to select one of the options. to turn on call forwarding for all options except New Number.
snom UC Edition and snom 715/D715/710 Settings menu Settings menu At a glance 1 Preferences 2 Call Features 3 Identity 4 Maintenance 5 Information 1 Time Zone 1 Call Forwarding 1 Outgoing Identity 1 System Info 1 Status Info 2 Tone Scheme 2 Outgoing Calls 2 2 Administrator Reregister User Mode 2 System Info 3 Ringer 1 Auto Dial 3 Edit User 3 Reboot 3 Help 4 Language 2 Number Guessing 4 Logoff User 4 Change PIN 4 Location 5 Display 3 Call Completion 5 Logoff All 5 Check SW Upd
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