User Manual IP Phone D315 | D305
TABLE OF CONTENTS Copyright, Trademarks, GPL, Legal Disclaimers ............................................................7 Important information .......................................................................................................8 Safety instructions .................................................................................................................. 8 SELV (Safety Extra Low Voltage) compliance ...............................................................
Display layout .........................................................................................................................24 In idle mode .......................................................................................................................24 When the phone is active ................................................................................................26 Settings .........................................................................................................
Using the phone .............................................................................................................. 45 Making calls ............................................................................................................................45 Selecting identity for current outgoing call ................................................................45 Using different audio devices ........................................................................................45 Handset .
Call forwarding ......................................................................................................................58 Making/changing the settings on the phone and turning on call forwarding........59 Turning off call forwarding .............................................................................................60 Turning forwarding of all calls on/off with a programmable function key ...........60 Configuring the function keys ....................................................
Manual initialization ..............................................................................................................82 Contacting Snom Support ....................................................................................................82 Traces ......................................................................................................................................83 Appendix 1 - Display Symbols and Icons ...................................................................
D315 | D305 User Manual Copyright, Trademarks, GPL, Disclaimers Copyright, Trademarks, GPL, Legal Disclaimers © 2017 Snom Technology GmbH All Rights Reserved. Snom, the names of Snom products, and Snom logos are trademarks owned by Snom Technology GmbH. All other product names and names of enterprises are the property of their respective owners. Product specifications are subject to change without notice.
D315 | D305 User Manual Safety, Disposal, Cleaning of Product Important information Please read the instructions on safety and disposal and on how to set up and use the device before using it and also give them to other users to read or inform those users of their contents. Save this manual and do not give the device to third parties without it. Safety instructions Follow the instructions in this manual and other applicable documentation of the device.
D315 | D305 User Manual Safety, Disposal, Cleaning of Product Standards conformance This device complies with the essential health, safety, and environmental requirements of all relevant European directives. This phone is FCC Class B certified and meets US health, safety, and environmental standards. The declaration of conformity can be requested from Snom Technology GmbH Wittestr.
D315 | D305 User Manual Setting up the Phone Setting up the phone Delivery Content Quick Installation Guide GNU General Public License ------- Base phone unit Footstand Handset Handset cord Ethernet cable Quick Installation Guide, GNU General Public Licence Attaching and detaching the footstand The footstand can be attached in two different positions, depending on whether the phone will be placed on a desk or mounted on a wall.
D315 | D305 User Manual Setting up the Phone Attaching for wall mounting See "Appendix 3 - Wall Mounting" on page 88. Detaching Lightly press the snap-fits of the footstand inwards (Fig. 1) and, at the same time, tilt the footstand backwards and lift it from its anchorage in the mounting holes (Fig. 2). Fig. 1 Fig. 2 Rotating the tab of the cradle The phone is delivered with the tab level with the inner edge of the cradle (Fig. 1)-.
D315 | D305 User Manual Setting up the Phone Connecting the phone PC NET DC 5V D315 only: USB 2.
D315 | D305 User Manual Setting up the Phone The phone can be operated with Power over Ethernet (PoE) provided via the network cable or, if PoE is not avaible in your network, with the separately available 5V DC Snom power adapter A6, Snom PN 00004325 (EU clip)/ Snom PN 00004326 (US clip). • lug the Ethernet (network) cable into the RJ45 connector labeled “NET”, and plug the other end P into the network side to establish a data link.
D315 | D305 User Manual Setting up the Phone Connecting a V2.0 Expansion Module If you have an Expansion Module V2.0 (discontinued product), you can use it with the D315 and D305 phones by connecting it to the phone‘s connector labeled , but please note and heed the following warning: Warning: Attach the module to the phone with one screw only, using the top hole. Using a screw in the bottom hole will damage the phone‘s PCB! The Quick Start Guide Snom Expansion Module V2.
D315 | D305 User Manual Setting up the Phone your provider or your network provides a mailbox account, that setting is also configured on the web interface. For more information, see "Identities/accounts" on page 68. Initialization Snom phones are plug-and-play. Once the phone is connected to your network, it will begin to initialize. Note: Normally the initialization is completely automatic, using DHCP.
D315 | D305 User Manual ◦◦ Press ◦◦ Press Setting up the Phone to move up or down the list one item at a time. to save the selected country's tone scheme. 4. The display shows the "Welcome" screen. Press any key to log on. 5. Enter the account number and save with . Note: See "Entering numerals, letters, special characters, and symbols" on page 23 on how to enter numbers and letters. 6. Enter the registrar and save with . 7.
D315 | D305 User Manual Setting up the Phone What to do if initialization and registration are unsuccessful Your network or your VoIP provider may require more login data than requested by the Snom phone during the initialization and registration process. This data is entered on the web interface of the phone. Contact your network system administrator or your VoIP provider for more information. 1. W hen you have received all necessary data, open the phone’s web interface.
D315 | D305 User Manual Getting to Know Your Phone Getting to know your phone At a glance The factory settings at a glance: Call LED Handset speaker Outgoing identity: • Blinking fast: Incoming call • Steady light: Busy Display idle screen Handset rest tab MWI key with LED Casing speaker P1: Line (L1) P2: Line (L2) Alphanumeric keypad P3: Directory P4: Transfer P5: Mute Handset microphone Casing microphone Freely programmable keys P1 - P5 with LED Audio control keys Default setting is printed o
D315 | D305 User Manual Getting to Know Your Phone Navigation keys • Canceling actions & input, and returning to previous screen • Confirming, saving actions & input, and returning to previous screen • Terminating calls on speakerphone and in headset & handset modes • Accepting calls on speakerphone and in headset mode • Turning off call LED after missed call • From idle screen: Dialed calls (redial) • From idle screen.
D315 | D305 User Manual Getting to Know Your Phone LED indicators Call indicator The bright-red LED situated at the top of the display indicates incoming, ongoing, held, and missed calls. It will be: • Blinking rapidly when a call is coming in • G lowing steadily when dialing, when in a call, and when you have missed a call. To turn the LED off after a missed call, press the left arrow on the navigation key to open the Missed calls menu and simultaneously turn off the LED.
D315 | D305 User Manual Getting to Know Your Phone Hard keys Freely programmable function keys with LEDs These are freely programmable function keys that can be programmed on the Function Keys page of the phone's web interface, keys P1 - P5. For information on how to map functions onto these keys, see "Configuring the function keys" on page 61. The factory default settings are printed on the paper insert; see "At a glance" on page 18.
D315 | D305 User Manual Getting to Know Your Phone Preprogrammed, variably programmable function keys The factory default settings are printed on the paper insert; see "At a glance" on page 22. Other functionalities can be programmed onto them. See "Configuring the function keys" on page 61 for more information. Directory Phone directory. See "Directory" on page 37 for further information. Transfer Transfer key. See "Transferring calls" on page 53 for further information.
D315 | D305 User Manual Getting to Know Your Phone Press any key on the alphanumeric keypad or pick up the handset to open the "Enter Number" screen. The current input mode is indicated underneath the cursor. Press the left function key underneath the display to switch to the input mode indicated by the symbol directly above it in the function key line.
D315 | D305 User Manual Getting to Know Your Phone Display layout In idle mode When active Info bar/status Configured identities Function key line Context-sensitive function key symbols Context information Fig. 1 In idle mode In idle mode, the display presents the following information: Info bar/status line • W hen there are no status messages or if they have been deleted until the next reboot: Date and time.
D315 | D305 User Manual Getting to Know Your Phone Active identity X • A n active identity that is not the current outgoing identity is indicated by a white phone symbol. • Can be called • C an be selected as the outgoing identity for making calls by pressing navigation key on the Identity not properly registered Note: Identities can be deactivated without removing the registration settings by changing their status to "inactive" on the phone's web interface.
D315 | D305 User Manual Getting to Know Your Phone Turn "do not disturb" (DND) mode on and off for all identities registered on the phone. In DND mode incoming calls do not ring; callers hear the busy signal. Exception: Phone numbers on your directory's VIP list (see "Contact Types" on page 38). When DND is on, you'll see the DND symbol on the display (Fig. 1). Fig. 1 Fig. 2 Note: If you want to turn on DND for one or more, but not all of the identities (Fig.
D315 | D305 User Manual Getting to Know Your Phone Settings available in administrator mode In administrator mode, all settings of the phone menu and on the phone's web interface are accessible.
D315 | D305 User Manual Getting to Know Your Phone Settings available in user mode 1 Preferences 2 Call Features 3 Identity 4 Maintenance 5 Information 1 Date & Time 1 Call forwarding 1 Outgoing identity 1 Security 1 Status info 1 Forward all 2 Reregister user 1 US date format 2 24-hour clock 3 Time 4 Date 2 Tone scheme 3 Ringer 4 Language 5 Display 1 Contrast 2 Backlight on activity 3 Backlight when idle 4 Expansion modules 1 Appearance 2 Forward when busy 3 Forward after timeout 3 Call voi
D315 | D305 User Manual Getting to Know Your Phone Display settings Backlight and contrast on the display of the phone and on the displays of any connected expansion modules can be adjusted separately for the times when the phone is active and when the phone is idle. Lowering backlight intensity lowers the energy consumption of the devices. The backlight when idle can be reduced to zero vertical bars.
D315 | D305 User Manual Getting to Know Your Phone 3. Press 5 Display. 4. Press 1 Contrast. Fig. 5 5. P ress the right or left arrow on the navigation key or the function key underneath the right or left arrow in the function key line to increase ( ) or decrease ( ) the contrast. 6. When done, press to save and return to the Display menu (Fig. 2).
D315 | D305 User Manual • Getting to Know Your Phone ont size. As of FW version 8.9.3, it is possible to adjust the font size for the connected expansion F modules. The size is set separately for line and tile layout, and the respective setting is applied to all connected modules with line or tile layout, respectively. 1. Select the setting for tile or line layout (Fig. 7). 2. Use the alphanumeric keypad to enter the font size (Fig. 10).
D315 | D305 User Manual Getting to Know Your Phone The phone's web interface Opening the web interface: See page 33. Firmware versions below 8.7.4 When the web interface is opened for the first time upon initialization, you will see the Security page. We urge you to set administrator and HTTP passwords to protect your phone from remote attacks. The default administrator password is 0000 (4 zeros); there is no default HTTP password.
D315 | D305 User Manual Getting to Know Your Phone Firmware versions 8.7.4 and higher When you register the first account during the initialization of the phone, your SIP user name and password will be registered as the HTTP user name and password. If you wish to change them later, you can do so on the phone's web interface > Advanced Settings page > QoS Security tab > HTTP Server section.
D315 | D305 User Manual Getting to Know Your Phone How the web interface works The vertical menu on the left side of the window is always the same, no matter which window happens to be open at the time. Available menu items depend on whether the phone is running in user or administrator mode. Click on a menu item to open that page. Some pages contain several documents. To make a document visible, click on its tab. The font weight of the characters on the active tab is bold.
D315 | D305 User Manual Getting to Know Your Phone User mode/administrator mode Snom phones can be operated in administrator or user mode. In administrator mode, all settings are accessible and can be modified; in user mode, a number of settings are not accessible. The factory default is administrator mode. When the phone is running in user mode, the administrator password is required to revert to administrator mode. The default administrator password is 0000 (4 x zero).
D315 | D305 User Manual Fig. 3 Getting to Know Your Phone Fig.
D315 | D305 User Manual Directories Directories Directory The directory is the built-in directory of the phone. It can hold up to 1000 entries. Entries can be added and edited on the phone and on the web interface. Any changes you make on the web interface will not take effect until you click on "Save" or on "Apply" and "Save", depending on your firmware version. Changes will be lost if you open another page of the web interface without first clicking on "Apply"/"Save".
D315 | D305 User Manual Directories Contact Types VIP: Calls from numbers with this contact type will ring on your phone even when DND mode is active. You can assign a ringtone to this contact type. If your VIP is also assigned to a group (see below) and if that group has a distinct ringtone, the ringtone assigned to the group will be played. Deny List: Calls from phone numbers with this contact type will not ring on your phone. The caller hears the "Busy" signal.
D315 | D305 User Manual Directories Adding/Editing Entries on the Phone Adding new entry manually 1. P ress the function key underneath or key P3 (factory default setting - see "At a glance" on page 18) to open the phone's directory. 2. Press on the navigation key to go straight to . 3. Press . 4. Enter the phone number and press . 5. E nter a nickname in the text field of "nick name" (optional) and/or press opens. . The Details screen Note: Entering a nickname is optional.
D315 | D305 User Manual Directories Editing existing entry 1. P ress the function key underneath or key P3 (factory default setting - see "At a glance" on page 18) to open the phone's directory. 2. Selecting an entry: Scroll to the entry or enter the first letter of the name. . The Details screen for the entry will be displayed. 3. Press 4. E diting a detail. a. Press / and to select a detail. Depending on the detail, b.
D315 | D305 User Manual ◦◦ Directories Contact Type: Select "None", "VIP", or Deny" from the drop-down list. The default setting is "None". -- alls from entries on the "VIP" list will always ring on the phone, even when the phone is C in a call or in DND mode. Note: You can assign a distinct ringtone to the contact type "VIP": Preferences page > Directory Ringtones section. -- alls from entries on the "Deny" list will not ring on the phone. The caller will always hear C the busy signal.
D315 | D305 User Manual Directories ◦◦ If single entry, click on ◦◦ If there is more than one number associated with a name: in the entry's line. -- Click on in the name's line if you want to edit/add the first or last name of the date of birth and the data in the blue area applicable to the master record.
D315 | D305 User Manual Directories Fig. 4 Deleting entry on web interface • E ntry with one phone number. Click on • Entry with more than one phone number. in the entry's lines to delete the entry. ◦◦ eleting the entry. Click on D associated phone numbers. ◦◦ Deleting one of the phone numbers. Click on in the line of a phone number subentry to delete that subentry, but keeping the master record and all other subentries.
D315 | D305 User Manual Directories External directories Available if provided by your network, your VoIP provider, or another external source. LDAP Enter the necessary data received from your administrator, VoIP provider or other external source in the text fields of the phone‘s web interface > Advanced Settings page > Network tab > LDAP section and click on "Apply" and "Save". LDAP search on the phone: Enter the first letter of the name you are searching for. Type more letters to dial.
D315 | D305 User Manual Using the Phone Using the phone This section describes the functions of the phone with the factory default settings. If your phone was installed and/or set up by someone else, the default settings may have been changed. Please check with that person or company if the phone does not react as described here. The caller information displayed on the screen is controlled by a setting on the phone‘s web interface. The default setting is "Name".
D315 | D305 User Manual Using the Phone Using different dialing methods Auto dial Note: The default setting is off. In admin mode, the setting can be enabled on the Advanced Settings page, Behavior tab, Phone Behavior section, Auto Dial setting by selecting a time span in seconds from the drop-down menu. When the setting is enabled, the phone will dial the number on the display when the specified number of seconds has elapsed since the last digit was typed. Redialing 1.
D315 | D305 User Manual Using the Phone Speed dialing Setting speed dial numbers: See "Speed dial" on page 79. Mapping a speed dial number onto one of the freely programmable function keys 1-5: See "Configuring the function keys", "Example 3, Speed dialing" on page 66. • Speed dial number on speed dial list nter the speed dial number (0-30) or character (#, *) assigned to the phone number you wish 1. E to dial. 2. Press • to dial.
D315 | D305 User Manual Using the Phone Fig. 4 When the number becomes available, you will see it announced on the display (Fig. 5) and hear a double beep if you are in a call. Fig. 5 • Press / to dial. • Press / to turn off call completion for this call. Number guessing (auto completion) Note: The default setting for Number guessing is "off".
D315 | D305 User Manual Using the Phone Automatically accepting calls The default is "off". Turning the function on: On the phone's web interface > Configuration Identity # > SIP tab > "Auto answer": Click on the radio button on. With this setting, your phone will automatically accept incoming calls when it is idle: • I f your are using Firmware version 8.7.2 and higher, calls will be accepted on speakerphone; if you want them to go to the headset. press the headset key • Firmware version 8.7.
D315 | D305 User Manual Using the Phone -- hen your phone is idle, any ongoing activity on all extensions monitored by your phone W will be shown on the display. In the above examples, extension 7899 is a monitored extension. "157 7899" (Fig. 1) indicates that extension 157 is calling extension 7899; "157 7899" (Fig. 2) indicates that 7899 is connected to 157 and that 157 is the caller, 7899 the callee. -- Press to close the Calls screen and return to the idle screen.
D315 | D305 User Manual Using the Phone Active calls Hold One call on hold Press the function key underneath threefold: to put the ongoing call on hold. Held calls are indicated ◦◦ By the text on the display. ◦◦ By the slowly blinking line key. ◦◦ By the slowly blinking call indication LED. You can now: ◦◦ t ransfer the held call blindly or with prior announcement - see "Transferring calls" on page 53. ◦◦ receive and make calls and put other calls on hold.
D315 | D305 User Manual Using the Phone • W hen the connected call is on-screen, you can transfer it to a third party or terminate it by pressing . • When a held call is on-screen, press hold. to connect to it and put the currently connected call on Conference The maximum number of participants is three. Initiating a conference 1. Call the first intended participant and put him or her on hold. 2. C all the second intended participant and put him or her on hold. 3.
D315 | D305 User Manual • Using the Phone P utting one participant on hold. With one of the participants on-screen selected by the preceding to put this party on hold and to converse with the other party in arrow (Fig. 2 and 3), press private. To restart the conference, press • to put the connected party on hold again, then press . To terminate the conference and the connections to both parties, select the conference (Fig. 1) and press .
D315 | D305 User Manual Using the Phone Blind transfer • Blind transfer of active call 1. W ith a call on the line (Fig. 1), press the function key underneath appear (Fig. 2). Fig. 1 Fig. 2 Fig. 3 Fig. 4 Fig. 5 Fig. 6 . The dial screen will o transfer your active call while a call is waiting (Fig. 4), as indicated by the symbols T in . The "Transfer party" screen the lower right corner, press the function key underneath appears on the display (Fig. 5).
D315 | D305 User Manual Fig. 1 Using the Phone Fig. 2 Fig. 3 2. Dial the number of the third party you intend to transfer the call to (Fig. 3). 3. Press . Terminating calls • When using the handset: Place the handset in the cradle or press • When using speakerphone or a headset: Press . Missed Calls Missed calls are indicated by the call LED (steady light) and by the text "Missed:" and the number of missed calls in the status line (Fig. 1) and/or on the Status info screen (Fig.
D315 | D305 User Manual Using the Phone Call lists Three call lists of missed, dialed, and received calls are stored on the phone. They contain the number, time and date, and duration of the calls. If the memory allotted to storing the call lists is full, the oldest ones will be overwritten. 1. Viewing the lists. ◦◦ Missed calls: Press the left arrow ◦◦ Received calls: Press the right arrow ◦◦ Dialed calls: Press on the navigation key. on the navigation key. . 2.
D315 | D305 User Manual Using the Phone Rejecting or redirecting incoming calls This includes manual and automatic rejection and redirection and rejection of anonymous calls. Manually If you do not wish to pick up a ringing call, you have three options: Letting the call ring and not picking it up, rejecting it manually, or transferring it manually to a third party. • • Rejecting a ringing call manually.
D315 | D305 User Manual Using the Phone Rejecting anonymous calls With this setting you can have your phone reject calls from phones that are blocking or not transmitting their numbers. Please note: Calls from analog phone connections without caller ID will, most likely, be received as anonymous calls. They will be rejected when you turn this function on. Activating rejection of anonymous calls: 1. Press or the function key underneath , if the symbol is available. 2. Press 2 Call Features. 3.
D315 | D305 User Manual Using the Phone Forward All: Forwarding all incoming calls to the number of the phone, extension, or mailbox specified as this function’s target.
D315 | D305 User Manual Using the Phone Note: Call forwarding is indicated in the status line, which can display only one message at a time; forwarding of all calls (Fig. 1) is also indicated by the symbols on the display. When "Forward when busy" (Fig. 2) and "Forward after timeout" (Fig. 3) are both activated, "Forward when busy" is shown in the status line. If there are other status messages with a higher priority than call forwarding (e.g., firmware update available, reboot required, etc.
D315 | D305 User Manual Configuring the Function Keys Configuring the function keys See "Opening the web interface" on page 33 on how to open the phone’s web interface. See "How the web interface works" on page 34 on the mechanics of navigating in the windows and changing the settings. Any changes you make will not take effect until you press "Apply" and "Save". Changes will be lost if you open another page of the web interface without first pressing "Apply"/"Save".
D315 | D305 User Manual Configuring the Function Keys Function keys on Snom phones Every phone has a limited number of hard keys. Phone users, however, have a myriad of different priorities and preferences when asked which functions they use most often and which functionalities they would like to access quickly. Snom has therefore designed the function keys to be programmable, even the preprogrammed "hard keys" whose default function is printed on the casing.
D315 | D305 User Manual • Configuring the Function Keys Navigation, confirmation, and cancel keys. For the default settings, see "At a glance" on page 18. You can select a different key event to be available on each respective key when the phone is in idle mode. You cannot change the functions that are available when the phone is active, for example when you are in a call, when the phone is ringing, etc. • edicated, customizable function keys.
D315 | D305 User Manual Configuring the Function Keys Example 1, Extension monitoring and call pick-up This feature makes it possible to pick up a call ringing on another extension registered at the same registrar, for example when the other extension is busy or when the user is absent. The prerequisites for this function are: ◦◦ It must be supported by the PBX. ◦◦ he extensions must permit this function.
D315 | D305 User Manual Configuring the Function Keys Example 2, Extension monitoring and call pick-up on D3 expansion module • A ll functions available on the freely programmable LED function keys of the phone are available on the connected D3. • he prerequisites are the same as those for the LED function keys on the phone. See "Example 1, T Extension monitoring and call pick-up" on page 64.
D315 | D305 User Manual Configuring the Function Keys Example 3, Speed dialing Besides using the Speed Dial page on the web interface to program speed dial numbers, you can also put the functionality on the freely programmable function keys with LEDs on the phone or a connected expansion module. In our example, key P2 will be used to speed dial the number 9175551784. 1. On the phone's web interface, click on Function Keys in the menu on the left. 2.
D315 | D305 User Manual Configuring the Function Keys Example 4, Changing setting of context-sensitive key You can select a different key event to be available on the four keys under the display when the phone is in idle mode. You cannot change the functions that are available when the phone is active, for example when you are in a call, when the phone is ringing, etc. In the following example, the setting of the left key will be changed from Directory to LDAP Directory. 1.
D315 | D305 User Manual Customizing the Phone Settings Customizing the phone settings See "The phone's web interface" on page 32 on how to open the phone’s web interface, how the web interface works, and how to change the settings. See "User mode/administrator mode" on page 35 on the difference between administrator and user mode.
D315 | D305 User Manual Customizing the Phone Settings On the web interface pen the web interface and click on an identity in the menu on the left. The configuration window for O that identity will open; it contains four tabs, with the left one, Login, visible in the front. To view SIP, NAT, and RTP pages, click on the respective tab; the font weight of the tab on the active page is bold. 1. Login tab. Enter the information received from your provider or your administrator in the appropriate fields.
D315 | D305 User Manual Customizing the Phone Settings Assigning ringtones The phone has 10 built-in ringtones that can be assigned to identities, group types, and the contact type "VIP". It is also possible to download a custom melody. When an incoming call to an identity is ringing, the phone will play the ringtone assigned to that identity, unless it is a call from a VIP or a group with a distinctive ringer of their own.
D315 | D305 User Manual Customizing the Phone Settings Fig. 3 Fig. 4 Fig. 5 Fig. 6 Date • Phone settings. 1. Press or > 1 Preferences > 1 Date & Time (see Fig. 1, above). 2. I n admin mode, press 2 (in user mode, press 3) to change U.S. date format from [On] to [Off] (Fig. 3). Alternative method: Scroll to "US date format" and press . 3. Press • briefly to return to the previous menu or for two seconds to return to the idle screen. Web interface settings. 1.
D315 | D305 User Manual • Customizing the Phone Settings Web interface settings. 1. Open the Preferences page > General Information section > 24 Hour Clock. The default is "on". -- elect "on" to have the time on the phone's display shown in 24-hour format, 00:01 to S 24:00 . -- elect "off" to have the time on the phone's display shown in AM/PM format, 0:01AM to S 12:00PM. 2. Click on "Apply" and "Save". Time zone Note: The time zone setting is accessible in admin mode only.
D315 | D305 User Manual Customizing the Phone Settings On the web interface This setting can be accessed in administrator mode only. 1. Open the Advanced Settings page > Network tab > Time section > Timezone. 2. Select your timezone/country/city from the drop-down list. 3. Click on "Apply" and "Save". Language settings of phone and web interface The language used on the phone can be changed on the phone as well as on the web interface.
D315 | D305 User Manual Customizing the Phone Settings Dial tones Different dial tones for different countries! Select yours on the phone or on the web interface. Setting on the phone 1. Press > 1 Preferences > 2 Tone Scheme. 2. Use to scroll. 3. Press to save the selected country. 4. Press briefly to return to the previous menu or for two secondc to return to the idle screen. Setting on the Web Interface 1. Open Preferences page > General Information section > Tone Scheme. 2.
D315 | D305 User Manual Customizing the Phone Settings After timeout When a call starts ringing, the phone will wait for the number of seconds specified as "call forwarding time". If the call has not been accepted by the end of this time period, it is forwarded to the number of the phone, extension, or mailbox specified as this function's target When a call starts ringing, the phone will wait for the number of seconds specified as "call forwarding time".
D315 | D305 User Manual Customizing the Phone Settings Turning call forwarding on 1. Web interface > Configuration Identity > Features tab > Call Forwarding. 2. Click "On" after the forwarding event (Always, Busy, Timeout). 3. Click on "Apply" and "Save". Turning call forwarding off 1. Web interface > Configuration Identity > Features tab > Call Forwarding. 2. Click on "Off" after the forwarding event (Always, Busy, Timeout). 3. Click on "Apply" and "Save".
D315 | D305 User Manual Customizing the Phone Settings Call waiting Default setting: When in a call, another call coming in is announced visually in the status line and acoustically by a double beep. See "Call waiting" on page 50 on how to use this feature.
D315 | D305 User Manual Customizing the Phone Settings Setting on the web interface 1. Open Preferences page > Privacy Settings section > Suppress own number (CLIP/CLIR). 2. S elect the radio button Hide. 3. Click on "Apply" and "Save". Rejecting anonymous calls With this setting you will not receive calls from phones whose number is not shown on your display. Anonymous callers will hear the busy signal.
D315 | D305 User Manual Customizing the Phone Settings 2. P ress or scroll down to the setting and press Guessing. briefly to return to the previous menu, press 3. P ress screen. to change it from off to on: 3 Number for two seconds to return to the idle Setting on the web interface 1. Open Advanced Settings page > Behavior tab > Phone Behavior section > Number Guessing. 2. S elect the radio button "on". 3. Type the minimum number of digits in the text field of "Number Guessing Minimum Length".
D315 | D305 User Manual Software Update Software update Manual update 1. Open a browser and enter the address http://wiki.snom.com/Firmware. 2. Click on the phone to be updated. 3. Click on the firmware version currently running on your phone. 4. Right-click on the link of the firmware version you want to update to. 5. Click on Copy link location or Copy link address (wording depends on your browser). 6. Open the phone’s web interface > Software Update page. 7.
D315 | D305 User Manual Troubleshooting Troubleshooting Reboot In user mode 1. Press . 2. Press 4 Maintenance. 3. Press 2 Reboot. 4. When asked whether to "Reboot?", press . 5. Wait for the idle screen to reappear. In admin mode 1. Press . 2. Press 5 Maintenance. 3. Press 2 Reboot. 4. When asked whether to "Reboot?", press . 5. Wait for the idle screen to reappear. Hard reboot Disconnect the power, wait for a few seconds, and reconnect. Wait for the idle screen to reappear.
D315 | D305 User Manual Troubleshooting TFTP Update When there is no other way to get the phone to work (administrator password lost, etc.). How it is done: See http://wiki.snom.com/Firmware/Update/TFTP_Update. Warning: All customized settings will be lost! Manual initialization When automatic initialization via DHCP fails, enter the values for netmask, IP gateway, and DNS server manually after each prompt on the display.
D315 | D305 User Manual Troubleshooting Traces Snom Support may ask you to submit a SIP Trace and/or a PCAP Trace to help them analyze your problem. Performing a SIP Trace 1. Open the phone’s web interface > SIP Trace page. 2. Click on Clear to clear the page. 3. Recreate the error to be documented in the trace. 4. Click on Reload. 5. Copy the text and submit to Support in whatever form they requested you to use.
D315 | D305 User Manual Appendix 1 Appendix 1 - Display Symbols and Icons Symbols found in the function key line The buttons symbolize the functions that are currently available for activation. Press the function key underneath the symbol to activate the function. The equivalent text symbols used in previous firmware versions can be found in the first column on the right. Programmable function symbols These are the symbols displayed in the function key line when the phone is idle.
D315 | D305 User Manual Appendix 1 Context-sensitive symbols These are the symbols displayed in the function key line when the phone is active, for example when a call is ringing, when you are dialing, etc.
D315 | D305 User Manual Appendix 1 Display indications On activity Outgoing call ringing Incoming call ringing or Connected (single connection or conference) or Holding call or Call being held by other party On idle screen Outgoing identity • The current outgoing identity is indicated by the black phone symbol. When you call someone, this is your identity for the call. • If there is more than one active identity, an arrow precedes the current outgoing identity: .
D315 | D305 User Manual Appendix 2 Appendix 2 - Status Messages Whenever there is a current message concerning the status of the phone, the function key will be or > 6 Information > 1 Status Info) to open available. Press the function key or, if it not available, the "Status info" screen. Additionally, some status messages will also be displayed in the status bar; if there is more than one current message, the one with the highest priority will be shown.
D315 | D305 User Manual Appendix 3 Appendix 3 - Wall Mounting The four screws and two screw anchors/molly bolts/wall plugs appropriate for your type of wall are not included in the delivery. ø max 8 mm (0.315") Distance to wall Abstand zur Wand Distance au mur Distanza dalla parete Distancia a la pared Distância à parede ø max 4,5 mm (0.177") ∼ 5 mm (0.197") 70,00 mm (2.756") 123,00 mm (4.843") 125,00 mm (4.921") 1.
D315 | D305 User Manual Appendix 3 Fig. 3 Note: To hold the receiver securely in the upright position, we recommend that you rotate the tab of the cradle 180° so that its tip protrudes slightly above the edge of the cradle (see "Rotating the tab of the cradle" on page 11). The small rectangular hole in the receiver casing fits perfectly over the now protruding tip.
D315 | D305 User Manual Appendix 4 Appendix 4 - Programmable Functions Following is a brief description of the function key settings available on the Function keys page of the phone's web interface. Freely programmable functions Action URL Action URLs are basically HTTP GET Requests that allow the phone to interact with web server applications. They can be used to send various data from the phone to a web server, like the customized settings stored on the phone; passwords are replaced by empty strings.
D315 | D305 User Manual Conference Server Appendix 4 This function key can be used for PBX-based conferences and for local conferences on the phone itself. • PBX-based conferences. When a conference room or conference account has been created on the server for an individual identity, you can dedicate a function key to calling and monitoring the conference room.
D315 | D305 User Manual IVR Appendix 4 This function key can be used for regular calls to an extension that is reached via an IVR or auto attendant and a number of voice prompts where the caller has to make a selection by pressing a key after or during the prompt. If you know which keys need to be pressed in which order in order to reach the desired extension, the entire process can be automated and considerably speeded up. The syntax for the "Number" text field entry is ;dtmf=,, etc.
D315 | D305 User Manual Appendix 4 Presence If supported by your PBX, the LED of this function key will reflect the presence status (ringing, busy, available, etc.) of the extension specified in the "Number" text field. The function key can also be used to dial the extension, usually when the destination signals availability.
D315 | D305 User Manual Transfer to Appendix 4 Transferring active calls and ringing incoming calls to the number set in the "Number" text field. Pressing the key once will transfer the active or ringing call. If the text field is empty, pressing the key will put the "Enter number" screen on the display. Enter the number and press / to complete the transfer. For further information, see the article "Transferring calls" in the chapter "Using the phone".
D315 | D305 User Manual Appendix 4 LDAP Directory Allows the user to look up a remote directory while dialing. Once set, this pressed key will open up the Direcory Search window. If LDAP is setup, corresponding matching entries as returned by the sever will be shown. If LDAP is not used and and presence_ lookup_number setting is turned on, the contact matches will be shown. The default edit mode is alphanumeric in this state.
Appendix 5 - GNU General Public License COPYRIGHT NOTICE AND WARRANTY DISCLAIMER We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software. I. Also, for each author‘s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software.
Appendix 5 modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.
Appendix 5 NO WARRANTY If requested by you, the complete corresponding source code of the Software can be sent by Snom Technology GmbH on a standard data storage medium against the reimbursement of the manufacturing costs of EUR 5.- per unit. 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.