User Manual C520-WiMi IP Conference Phone
Important safety instructions When using the conference phone , basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
• If the product has been dropped and the base unit and/or wireless mic has been damaged. • If the product exhibits a distinct change in performance. 13. Avoid using the conference phone during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the conference phone to report a gas leak in the vicinity of the leak.
Table of contents Introduction.................................. 1 About the C520-WiMi Conference Phone .1 Introduction.................................. 2 Parts checklist................................................2 Getting Started............................. 3 Connecting.......................................................3 Install the wireless mic battery .................4 Before use........................................................5 Base unit overview (front)............................
Table of contents Speakerphone operation.............................50 WebUI.......................................... 51 Using the Web User Interface (WebUI).....51 Status...............................................................52 Call Settings....................................................53 User Preferences..........................................55 Program Dial Soft Keys................................56 Speed Dial.......................................................57 Directory.........
Introduction About the C520-WiMi Conference Phone The phone is designed for use in office settings. It consists of the phone and two wireless microphones, enabling participants in a meeting room to deliver clear conversation during a confernce call. Expand calling options with other devices The C520-WiMi also has Bluetooth and DECT connectivity, giving you options for how and where you can make and answer calls with the conference phone.
Introduction Parts checklist Your conference phone package contains the items shown below. Save your sales receipt and original packaging in the event warranty service is necessary. ABC 2 DEF GHI 4 JKL 5 M NO PQRS 7 T UV 8 WXYZ 1 a » A Quick installation guide (x4) 6 9 Base unit Wireless mic ×2 Battery door ×2 Power adapter Li-ion Polymer batteries.
Getting Started Connecting The C520-WiMi can be powered by AC power or Power over Ethernet (PoE). If PoE is not available, use AC power, as shown below. Note: the conference phone requires a network connection to an IP PBX to operate. This manual assumes that your network infrastructure is established and that your IP PBX phone service has been ordered and configured for your location.
AC power c Getting Started Adapter 1 To power the C520-WiMi using PoE: 2 DC power cable 1. (with yellow plugs) Ethernet cable Plug one end of the Ethernet cable into the Ethernet port on the bottom of the unit. 2. Plug the other end of the cable into your network router or switch. When the base unit is powered up, the status indicators turn green for about two seconds. Slots Slots Network switch or router Ethernet cable Note: You can connect the C520-WiMi to both PoE and AC power.
Getting Started Before use Check for dial tone • Press . If you hear a dial tone, and see that the status indicator turns green on the base unit, the installation is successful. If you do not hear a dial tone: • Recheck the installation diagram and the connections to the unit. • Ensure the unit is correctly configured with the correct SIP account information. For more information, see the C520-WiMi Administrator and Provisioning Guide, available at www.snom.com.
Getting Started Base unit overview (front) Status LED (system status) Wireless microphone Wireless microphone Loudspeaker Status LED of Bluetooth headset Status LED of Bluetooth speakerphone Two-way toggle Two-way toggle Display 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PQ R S 7 TUV 8 WXYZ 0 a » A Four-way toggle 9 Two-way toggle # Microphone Context-sensitive tabs (labels) for corresponding function keys Delete ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PQR S 7 TUV 8 WXYZ 9 0 a »
Getting Started Base unit overview (front), continued 1. Status LED. • Indicates the system status. See "Status indicators overview" on page 10. 2. Loudspeaker 3. Cell 2/Headset Bluetooth status LED • Indicates the status of the Bluetooth-connected device. See "Status indicators overview" on page 10. 4. Display. LCD screen. 5. Menu/OK key (toggle). • Press to show the menu. • Press to select an item, or save an entry or setting in a menu. 6.
Getting Started Base unit overview (front), continued 12. Context-sensitive function keys Press to perform actions as indicated by the labels in the function key line on the display. 13. Hold/Cancel key (toggle) • When in a call, press • When in a menu, press to put the call on hold and to unhold the held call. to return to the previous menu. 14. Cell 1 Bluetooth status LED Indicates the status of a Bluetooth-connected device other than a headset. See "Status indicators overview" on page 10.
Getting Started Wireless microphone overview 1 2 3 5 4 1. Microphone •• Functions as a extended microphone of the conference phone during a call. 2. Status LED •• Indicates the system status. See "Status indicators overview" on page 10. 3. MUTE ALL •• During a call, press to mute or end mute all microphones in the system. 4. Battery door 5.
Getting Started Status indicators overview Status LED on the conference phone Yellow (single short flash) When phone is starting to power up and when it has powered up and is ready to use. Green (fast flash) Incoming call Green (steady) In a call Green (slow flash) Call on hold Red (steady) All microphones in the system (phone, wireless microphones, C 52 speakerphones) are muted during a call Yellow (flashing) No line registered or Network down.
Getting Started Idle screen The idle screen appears after the phone is connected and configured for your SIP PBX service. The idle screen indicates that you have no active or held calls. From the idle screen, press: • Redial to view the list of dialed calls. See "Redialing" on page 22. • Line to select another extension (account). When you make a call, the phone will use the selected extension/account. Note: Line appears only if more than one account is registered to your phone.
Getting Started Active call screen icons During a call, the following screen icons indicate the call’s status. Icon Status Speakerphone—the speakerphone is active. Headset—audio is being routed to a Bluetooth or DECT headset. 1/2 Call counter—more than one call is active. More than one call is active. Press another call.
Conference phone operation Using the phone menu 1. Press to show the main menu. 2. Press or 3. Press or the corresponding dial pad key to select a highlighted menu item. to highlight menu items. For example, when Features is highlighted, you can press Features submenu. or 1 to view the 4. Press or an appropriate soft key to save changes. 5. Press to cancel an operation, exit the menu display or return to the idle screen. Main menu items 1. Features (see page 27) 2.
Conference phone operation Making calls and then entering the number on the You can make a call at any time by pressing keypad. When the phone is in idle mode or has calls on hold, you can make a call by entering the phone number on the keypad and then pressing number. or Dial to call the Making a call: . You hear the dial tone. 1. Press 2. Enter the phone number on the keypad. • Press Backspc to delete an incorrect digit.
Conference phone operation • Press Backspc to delete an incorrect digit. • Press 123 to change from entering digits to entering letters abc (if you need to enter a domain name as part of the number). In letter mode, press twice for the @ symbol. or # to enter symbols. For example, press a » A a » A : P ress once to enter the dot (.), twice to enter @, three times to enter an asterisk (*). a » A # • 2.
Conference phone operation On the incoming call screen, you can also press: • • Reject to terminate the incoming call. Forward to forward the call to another number. Missed call If you don’t respond to an incoming call, the phone displays a missed-call alert screen. If a missed call alert screen appears, you can press: • • • Exit to return to the Idle screen. Callback to immediately dial the caller’s number. View to see the caller’s information in the call history.
Conference phone operation If another party puts you on hold, you may see the message Held by far end. This message depends on compatibility between phones and PBX types, and may not always appear. Press End to end the call. Transferring calls You can transfer connected calls as well as calls ringing on your phone.
Conference phone operation • Using the directory or call history 1. With an incoming call ringing, press Forward . The phone stops ringing and the Forward to screen appears. 2. Press . 3. Press 1 or 4. In the Features menu, press: to select the Features menu • DEF 3 (or scroll to 3 Directory and press • G HI 4 (or scroll to 4 Call History and press ) to access the Directory; ) to access the call history. 5. Select the Call History folder or Directory you want to access. 6.
Conference phone operation 2. Enter the number to which you want to transfer the call and either press Dial or wait for the phone to dial automatically. You can also use a number from a list, such as the Directory or Call History. Press press: , then 1 or to select the Features menu. In the Features menu, ◦◦ DEF 3 (or scroll to 3 Directory and press ◦◦ G HI 4 (or scroll to 4 Call History and press ) to access the Directory; ) to access the call history.
Conference phone operation ◦◦ DEF 3 (or scroll to 3 Directory and press ◦◦ G HI 4 (or scroll to 4 Call History and press ) to access the Directory; ) to access the call history. Select the number you want to use from one of the folders. 4. Press Transf , or wait for the phone to automatically dial as soon as it has recognized a valid number. The Call transferred screen appears, and your phone returns to idle mode.
Conference phone operation 1. During a call, press or to view the next set of soft keys. 2. Press ConfCall . The call is automatically put on hold, and a Conf. with target screen showing all calls on hold appears. 3. Highlight the desired call and press Select . You can now talk to the caller you selected. 4. Press Conf . The conference begins and the conference screen appears. Ending a conference call Press one of the following soft keys: • • • End to hang up on both calls.
Conference phone operation The Message menu displays the mailboxes you can access from your phone. If your phone has more than one line, you may be able to access multiple mailboxes. Press or to highlight the desired mailbox and press to access messages in that mailbox. When there is no New Message alert screen, you can access the Message menu using the phone menu. Viewing the Message menu 1. When the phone is idle, press 2. With Features highlighted, press 3.
Conference phone operation Temporarily silencing the ringer When the conference phone is ringing, you can temporarily silence its ringer without disconnecting the call. The next call will ring normally at the preset volume. Press symbol appears in the upper right corner of the display. on the base unit. The Note: You can also press or on the phone to adjust the ringer volume. The adjustment will be saved and applied to the next incoming call.
Conference phone operation Making and receiving calls on cell phone You can connect up to two cell phones via Bluetooth and use them to make calls; the cell phone audio will be routed through the C520-WiMi. Adding or connecting a cell phone to the C520-WiMi: See "Using the Bluetooth menu" on page 32. Making calls from connected cell phone 1. From the idle screen, press the function key underneath Device 1 or Device 2 , depending on which cell phone you want to use.
Conference phone operation • If you want to switch between calls again, you must use your cell phone’s call application. Note: When you have a call on your cell phone and come within range of the C520WiMi, the C520-WiMi can reconnect with your cell. The audio on your cell may transfer to the C520-WiMi when the connection is reestablished.
Conference phone operation Using a Bluetooth headset When a Bluetooth headset is connected, you can transfer audio from the conference phone to the headset. Note: Only calls to a SIP account can be transferred to the Bluetooth headset. Audio for cell phone calls can only be routed between the C520-WiMi and the cell phone. You can use a DECT headset for both SIP account calls and cell phone calls. To route audio to a BT headset, a SIP call must be established first at the C520-WiMi.
Phone Features Using the Features menu On the Features menu, you can manage incoming calls, Bluetooth devices, use the directory, access your messages, view the call history, and manage your speed dial numbers. Accessing the Features menu: 1. When the phone is idle, press 2. If necessary, press or . The Main Menu appears. to highlight Features, and then press . The Features menu appears. The Features menu includes the following items: Setting See page… Description 1.
Phone Features Using the Call menu On the Call menu, you can manage how your phone handles incoming calls. The settings available on the Call menu include: Setting See page 1. Do Not Disturb 29 Description You can set Do Not Disturb (DND) for each line assigned to your phone. When DND is set, the ringer is silenced and the phone rejects incoming calls and pages; the caller receives the busy signal. After rejecting a call, the phone displays the Missed Calls screen.
Phone Features The Call menu appears. Setting Do Not Disturb or to highlight Do Not Disturb. 1. From the Call menu, if necessary, press 2. Press 3. On the Do Not Disturb menu, highlight the line for which you want to turn Do Not Disturb On or Off. 4. When the desired line is highlighted, press 5. Press . or Save . When Do Not Disturb is on, to turn Do Not Disturb On or Off. appears on the idle screen. Setting Call forward 1. From the Call menu, press 2. Press to highlight Call forward.
Phone Features 7. Press q. 8. Enter the number to which you would like to forward calls. 9. (If you selected Call forward no ans earlier) Press 10. (If you selected Call forward no ans earlier) Press delay between 1 to 10 rings. 11. Press Save . or to set the No answer . When Call forward always is on, appears on the idle screen. Blocking anonymous callers: 1. From the Call menu, press 2. Press to highlight Block anonymous. . The Block anonymous menu appears. 3.
Phone Features Using the Call menu (continued) Enabling missed call alerts: 1. From the Call menu, press 2. Press to highlight Missed call alert. . The Missed call alert menu appears. 3. Press or to turn missed call alerts on (Yes) or off (No). 4. Press Save . Enabling call waiting alerts: 1. From the Call menu, press 2. Press to highlight Call waiting. . The Call waiting menu appears. 3. Press or 4. Press Save to turn call waiting alerts on (Yes) or off (No). .
Phone Features Using the Bluetooth menu On the Bluetooth menu, you can manage Bluetooth devices used with the C520-WiMi. The settings available on the Bluetooth menu include: Setting See page… Description 1. Device list 32 View your registered devices, connect to a paired device, or delete or rename a paired device. You can connect and use the devices that occupy the first two positions on the Device list. Device 1 will always be a cellular phone.
Phone Features The blue CELL 1 or CELL 2/HEADSET LED turns on (depending on the type of device you have connected), and the Connect soft key changes to Discon’ct . Note: The C520-WiMi can use only the first two Bluetooth devices on the Device list for calls (as shown by the Device 1 and Device 2 soft keys on the Idle screen. See page 11 for information about the Idle screen).
Phone Features 5. With Add cellular highlighted, press 6. Follow the instructions on the C520-WiMi screen. 7. Open the Settings menu on your cellular phone and activate Bluetooth. Ensure the phone searches for new Bluetooth devices. Note: Methods for activating Bluetooth may vary depending on your phone’s operating system. 8. When the CELL 1 and CELL 2 LEDs flash on the C520-WiMi, select C520-WiMi on your phone’s list of available Bluetooth devices. 9.
Phone Features Using the local directory You can store the names and phone numbers for up to 200 contacts in the directory. Once directory entries are saved, you can dial them directly from the directory. You can also search directory entries by first or last name. When adding an entry, you can enter numbers for work, mobile, and other. You can also select a ringtone for that contact. Later, you can edit entries if their contact information changes. Viewing the local directory 1.
Phone Features Calling a contact: 1. Press or or Search (see "Searching directory entries" on page 37) to select the directory entry. 2. To view other numbers for the entry, press Type 3. When the desired number appears, press or . Dial . Note: If you view a directory entry when the phone is in dial mode, press Dial to dial the number. You can use this feature when making a call, forwarding a call, transferring a call, and setting up a conference call. Adding a directory entry: 1.
Phone Features Searching directory entries 1. From the Local or Blacklist directory, press appears. or until the Search soft key 2. Press Search . The search screen appears. 3. To filter your search by first name or last name, press 4. Press 5. Press a dial pad key to enter a letter for your first name or last name search. Press 2 once for A, or three times for C, for example. 6. Press Search . The phone searches for the first name or last name beginning with the letter you entered. or .
Phone Features Call history The call history provides available name and number information for the last 200 incoming and outgoing calls. The newest entries replace the oldest. You can view call history information for: • All calls—all categories of calls • Missed calls—incoming calls that were not answered • Received calls—incoming calls that you answered, forwarded or rejected • Dialed calls—all outgoing calls. You can use this as a redial list. Viewing the call history: 1.
Phone Features The following soft keys are available when viewing a call history entry: • Delete Dial • • Edit dial • Save - deleting the entry - dialing the entry - displaying the predial screen so you can edit the number before dialing - saving the call information to the local directory Calling a call history entry While viewing the entry, press or Dial . The phone dials the number immediately. Alternatively, press Edit Dial .
Phone Features Deleting a single call history entry: While viewing the desired entry, press Delete . Deleting multiple call history entries 1. While viewing the list of call history folders, press to highlight the folder for which you would like to delete all entries: All calls, Missed calls, Received calls, or Dialed calls. 2. Press Del. all . 3. When the confirmation screen appears, press Yes . Speed Dial The speed dial menu allows you to enter up to 10 numbers that you dial frequently.
Phone Features 6. Use the dial pad keys to enter the name and number. • Press 123 to switch between entering numbers, lower-case letters, and upper-case letters. • When you start entering characters, the Cancel soft key changes to Backspc . Press Backspc to delete incorrect characters. • After completing a line, press and then press or to move to the next line. 7. Press entry. to select the line you want to use for this speed dial 8.
Configuring the Phone Configuring the phone You can configure the phone using one of two methods: 1. The User settings menu on the phone 2. The Web UI which you access using your Internet browser. This section describes the user settings menu. For information about the WebUI, see page 51. Using the User settings menu Viewing the User settings menu: 1. Press 2. Press when the phone is idle. DE F 3 to open the User settings menu. Alternatively, scroll with User settings and press to highlight . 3.
Configuring the Phone Preferences Use the Preferences menu to set the language and the date and time formats, and to restart the phone. 1 or 1. From the User settings menu, open the Preferences submenu by pressing The Preferences menu appears. 2. Press the number key 1 - 3 on the keypad to open each respective submenu. Alternatively, scroll with . , if necessary, to highlight the setting and press Setting the language 1. From the Preferences menu, open the Language submenu by pressing 1 or .
Configuring the Phone Setting the date format that appears on the idle screen: 1. From the Date & Time menu, press 2. Press or 3. Press Save to highlight Clock date. to select the desired date format (DD/MM/YY, MM/DD/YY, YY/MM/DD) . Setting the Time Zone: 1. From the Date & Time menu, press 2. Press 3. Scroll with 4. Press to highlight Time Zone. . Edit or to select a time zone. Save . Setting DST: 1. From the Date & Time menu, press 2. Press or 3.
Configuring the Phone Restarting the phone From the Preferences menu, open the Restart phone submenu by pressing Alternatively, scroll with screen appears. or to highlight the setting and press Yes • To restart the phone, press • To return to the Preferences menu, press DEF 3. . The Restart phone . No . Display Use the Display menu to set screen appearance and backlight behavior. 1. From the User settings menu, open the Display submenu by pressing Alternatively, scroll with menu appears.
Configuring the Phone Setting the "backlight off" timeout: This setting determines after how many seconds the backlight will revert to the idle setting when there has been no activity on the phone for the specified time. The default is 30 seconds. 1. From the Display menu, press 2. Press or 3. Press Save to highlight Timeout. to select between 10 and 60 seconds in 5-second increments. . Audio Use the Audio menu to pick one of ten ringer tones for each account and turn key tones on and off.
Configuring the Phone Setting the key tone: 1. From the Audio menu, open the Ringer tone screen by pressing AB C 2 . Alternatively, . The Key tone menu appears. scroll with to highlight the setting and press 2. Press or to turn key tones on or off. When off, key presses are silent. 3. Press Save .
Configuring the Phone Registering wireless microphones The wireless microphones delivered with the C520-WiMi are preregistered. If you do need to register a wireless microphone (e.g., if you have purchased a C520-WiMi Replacement Microphone), it must be registered to the phone. • T he phone must be idle when registering wireless microphones. • T he phone supports two microphone registrations; previous registrations must be deregistered before you can register the two microphones you want to use.
Configuring the Phone Registering wireless C52 speakerphones For large meeting rooms, you can extend the range of the C520-WiMi with up to three wireless DECT Snom C52 Speakerphones. You can use the speakerphone to answer and end calls and mute the audio on the entire system (i.e., the conference phone and all connected devices like speakerphones and wireless microphones). Note: If a DECT headset is already registered, you can register up to two C52 Speakerphones.
Configuring the Phone Deregistering C52 Speakerphone(s) 1. On the C520-WiMi Conference Phone, press 2. In the Main Menu, press 3. In the User settings menu, press DEF . 3 (or highlight 3 User settings and press M NO ). 6 (or highlight 6 Wireless speaker and press ). 4. Press AB C 2 to deregister all speakerphones. Speakerphone operation Answer calls: Press . The call becomes active on the phone as well as all connected speakerphones and wireless microphones.
WebUI Using the Web User Interface (WebUI) Use an Internet browser to access the Web User Interface (WebUI) of the conference phone. After you log on to the WebUI, you can configure the following features: • Call Settings (See page 53) • User Preferences (See page 55) • Program Dial soft keys (See page 56) • Speed Dial (See page 57) • Local Directory (See page 58) • Blacklist (See page 58) • Call History (View only. You can click numbers that have hyperlinks to dial them.
WebUI 7. User mode Admin mode Name user admin Password user admin Click Log In. The Web UI appears. Click topics from the navigation bar at the top of the page, and then click the desired setting on the left side of the Web UI to see the page for that setting. You view and change settings in two different types of fields: drop-down lists and entry fields into which you type information. For your security, the WebUI times out after 10 minutes, so if it is idle for that time, you must log on again.
WebUI Call Settings To view the call settings, click SYSTEM in the WebUI header, and then click Call Settings in the sidebar. You can configure call settings for each account available to your phone. Click Account 1, Account 2, and so on to select the call settings page for the desired account. Call Settings include Do Not Disturb and Call Forward settings. You can also set Do Not Disturb and Call Forward using the phone menu. See Using the Call menu on page 28.
WebUI Call Settings (continued) Call Forward Settings Setting Description Enable Call Forward Always Select to enable call forwarding for all calls on that account. Target Number Enter a number to which all calls will be forwarded. Enable Call Forward Busy Select to enable call forwarding for calls when you are on another call on that account. Target Number Enter a number to which calls will be forwarded when the line is busy.
WebUI User Preferences On the User Preferences page, you can configure some basic settings for your phone and set how your phone responds to calls. After changing any settings on this page, click Save to save them. General User Settings Setting Description Range Default WebUI Language Sets the language that appears on the WebUI. Any language supported by your phone. For example, English, French, Spanish, etc. English Phone Language Sets the language that appears on your phone.
WebUI User Preferences (continued) Call Hold Reminder Settings Setting Description Range Default Enable Call Hold Reminder Tone Enables or disables the call hold reminder tone. n/a — Select to enable Enabled Tone Interval (secs) Sets the interval for the call hold reminder tone. 10–300 seconds 30 seconds Setting Description Range Default Call Waiting Off Rejects additional incoming calls. No notification appears on the screen.
WebUI To enter program dial soft keys: 1. Enter the Program Dial key label. Labels that exceed the width of the soft key will end with ... when they appear on the phone. 2. Enter a value that the Program Dial key will dial. 3. Select an account that the Program Dial key will use. 4. Select the call modes for which you want the Program Dial key to appear. 5. Select the location for the Program Dial key for the selected call modes.
WebUI Directory To view the local directory, click CONTACTS in the WebUI header, and then click Local Directory in the sidebar. On the Local Directory page, you can manage your local directory entries. You can sort, edit, delete, and add contact information for up to 200 entries. The page also allows you to export your phone’s local directory or import a local directory file. The export function lets you back up your contacts to your computer. Phone numbers appear as links.
WebUI Local Directory Click To... Sort the list by last name. Edit information for an entry. View the last page of entries. View the next page of entries. Delete selected entries from the directory. Click Select All to select every entry on the page you are viewing. Add a new directory entry. Delete all Directory entries Adding a directory entry: 1. Click Add New Entry. The Create Local Directory Entry page appears. 2. Enter the required information. At minimum, a first and last name are required.
WebUI Directory (continued) Editing a directory entry: 1. Click Edit for the entry you want to edit. The Edit Local Directory Entry page appears. 2. Edit or add the desired information. 3. Click Save. Importing Local Directory You can import an existing local directory file. Importing a directory file replaces all your previous local directory entries. After importing a directory file, you can add, edit, or delete entries as desired. Note: Directory files are .
WebUI Blacklist (Deny List) You can manage the blacklist of blocked numbers on the WebUI. Calls from blocked numbers will not ring your phone, or be recorded in your call history. The procedures for adding, deleting and editing entries are the same as for the Directory. See "Directory" on page 58. To view the Blacklist, click CONTACTS in the WebUI header, and then click Blacklist in the sidebar. User Password On the User Password page, you can change the password you use to log on to the WebUI.
Appendix Battery It takes up to 8 hours for the battery pack of the wireless microphone to be fully charged (the orange status indicator turns off). Always return the wireless microphones to the charging cradles after use. When the batteries are fully charged, you can expect the following operating times: Operation Operating time Talk time Up to 8 hours Standby (not in use ( i.e., talking) or charging) Up to 70 hours * Actual talk time will be shorter for calls using HD audio (G.722).
Troubleshooting If you have difficulty with your conference phone, please try the suggestions below. Finding the firmware version As part of troubleshooting, you may need to provide the firmware version of the conference phone. 1. When the phone is idle, press 2. In the Main Menu, press 3. In the Status menu, press 4. On the Product Info screen, press q until Firmware Ver. appears. ABC . 2 (or scroll q to highlight 2 Status and press DEF ).
Troubleshooting The conference phone does not ring when there is an incoming call. • Make sure there is a dial tone before dialing. • Make sure the ringer volume of the phone is not set to off (page 6). • Make sure the DC power cable, Ethernet cable, AC power cord, and the power adapter are plugged in properly (see page 3). • If other telephones in your office are having the same problem, the problem is in the wiring or IP PBX service.
Troubleshooting 4 Wireless microphones. 4. In the User Settings menu, press 5. In the Wireless mirophone menu, press 2 Deregister and confirm by pressing "Yes". If successful, the display will say "Wireless microphones are deregistered". Their LEDs will flash red and green alternatingly. 6. Press 1 Register to register the first microphone. The display will say "Registering....". If successful, you will hear a confirmation tone and the display will say "Registration succeeded".
Troubleshooting • Other electronic products such as ham radios and other DECT phones can cause interference with the conference phone. Try installing the conference phone as far away as possible from these types of electronic devices. Status Indicator on the wireless microphone flashes orange. The wireless microphone has low battery. • Place the microphone onto the charging cradle for recharging.
Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the wireless microphone. • Move the wireless microphone closer to the phone. It may be out of range. • Appliances plugged into the same circuit as the base unit can cause interference. Try moving the appliance or base unit to another outlet. I have accidentally set my language to Spanish or French, and I don’t know how to change it back to English.
Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep the wireless telephone at least 30 cm from the pacemaker.
Maintenance Taking care of the conference phone Your conference phone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the wireless mic down gently. Save the original packing materials to protect the conference phone if you ever need to ship it. Avoid water The conference phone can be damaged if it gets wet. Do not use the wireless mic outdoors in the rain, or handle it with wet hands. Do not install the base unit near a sink, bathtub or shower.
Technical specifications Frequency control Transmit frequency Crystal controlled PLL synthesizer Wireless microphone: 1881.792-1897.344 MHz (EMEA) Conference phone: 1881.792-1897.344 MHz (EMEA) Channels 5 Optimal and minimum distances Optimal distance between the base unit/wireless mic and the participant: 60 cm Power requirements Wireless mic: Ni-MH Battery Pack; 2.
Snom Technology GmbH Snom Technology GmbH Wittestr. 30 G 6 Parc des fontenelles 13509 Berlin, Deutschland 78870 Bailly, France Tel. +49 30 39 83 3 0 Tel. +33 1 80 87 62 87 Fax +49 30 39 83 31 11 Fax +33 1 80 87 62 88 office.de@snom.com office.fr@snom.com Snom, Inc. Snom Technology GmbH 2603 Camino Ramon, Suite 422 San Ramon, CA 94583, USA Via A. Lusardi 10 20122 Milano, Italia Tel. +39 02 00611212 Fax +1 339 227 6180 Fax +39 02 93661864 office.us@snom.com office.it@snom.
